Ozon
21 review
November 12, 2024
A terrible point, picking up a product that was pelted with the rest of the product and was almost broken, disgusting attitude to customer orders, irresponsible staff!
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November 5, 2023
How many times I went there, there was never a staff at the pick-up point. The service is slow, the staff does not know what a cancellation is. Employees of "Three prices" are always running to the cash registers of the "Three Prices" store, then to issue Ozone. They even say "Let's go faster" to customers, because they don't have time... If you really want to develop this place, then at least add salaries to employees or hire more new ones so that they don't get torn apart by sitting on two toilets at once.
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3
2
October 27, 2023
Cheap store, low prices, I really like it, a large assortment of food, drinks, cosmetics, perfumes, toys, for the garden and vegetable garden
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1
October 13, 2024
No matter how I go in, there is no person on the issue, he is constantly in the smoking room on the street. It's time to take action
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November 27, 2023
Not only that, the order is delayed to this particular point of delivery and is constantly being transferred. I come to the point on 11/27.23 at 20:00 and see the mess and the lack of work of the issuing point! The working day is from 9:00 to 21:00.
No one picks up the phone on the work phone! Outrage
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1
November 29, 2023
It's terrible, the order can't be picked up.All the time they offer to come the next day.Came on 28.11 at 19 o'clock, the order was not issued, today 29.11 approximately at the same time, also not issued!!!How do I pick up an order?Order number 0101123366-0009
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1
December 2, 2023
I don't like the pick-up point, as it is not adapted to storing goods, especially now a month before the holidays. The goods go on for a long time, even without specifying the date, not only cheap, but also expensive.
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September 4, 2023
The Internet on the phone does not work in this PVZ (I have MTS). Probably because it's a basement. It's not very convenient. I do not recommend ordering anything at all on the Ozon site, especially expensive ones, because in case of any problem (in my case, the wrong product arrived and there was a problem with a refund) in correspondence with those.nothing sensible can be achieved with support, because the bot answers, then different operators connect each time, who promise to deal with the problem, feed them with "breakfasts", ask them to wait a little longer and offer to evaluate their work, but the issue is not resolved (I have been waiting for 14 days, I constantly remind myself). There are no specifics and no responsible persons. Also, you will not find out who messed up: the PVZ when accepting the goods for return, the seller or the Ozon site itself. In short, nonsense.
I am completing the review. Exactly a month has passed, the funds have not returned, and I also could not get a clear answer about when I will be able to manage my money, which is now used by Ozone! For the owner: the initial request for a refund: 136320396-R1 dated 08/03/2023, the product was delivered to the PVZ on 08/04/2023. The repeated and regular application dated 04.09.2023 has the number 136320396-R4. Tech.The support recognized that the refund was not carried out properly in the program by the employees of the PVZ (see the screenshot), therefore they cannot make a refund.
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2
2
September 26, 2023
the poor condition of the pick-up point, the employee is never in place, the employee is a seller from another store. lots of flies, stuffy, clutter, piles of garbage and never a package
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November 16, 2023
The most terrible ozone, no service, no one even wants to approach, just an empty dot without a person
It's not the first time this has happened
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1
November 3, 2024
The Internet is not working well.
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July 23, 2024
Everything is fine. The order arrived quickly
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1
July 21, 2024
Never staff on the spot
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May 30, 2023
The norm. But there is no permanent staff. I have to call from the store "three prices"
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2
August 14, 2023
The seller can be found only according to the seller's schedule, not the store's work...
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1
January 3, 2023
A normal order pick-up point . There was a stir before the New Year , now it 's fine .
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October 2, 2023
I waited for more than 20 minutes, there was no one
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1
1
July 25, 2023
Convenient, small
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March 1, 2024
Everything is super
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February 5, 2023
A normal point. At three prices
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1
June 30, 2023
Fine.Everything is fine
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