Even passing the mime, it's nice to greet the employees and smile at them.
It's great that you can come in with a dog, and he's always welcome.
Clean, neat, polite.
0 ZERO stars
I came to pick up the parcel 4 times and still haven't picked it up
The first time I came, they just hung up a piece of paper that we were not working all day today
The second time they searched for her for half an hour and did not find her, they said we had not sorted her yet. Go through tomorrow
The third time they had technical problems again, the queue gathered 10 people on the street
And now for the fourth time I have come and there is an announcement on the door of a technical break from 13 to 16!!!!!! THREE HOURS
Do you think tomorrow on the 5th attempt I will be able to pick up my order?)))
The most terrible PVZ!! Which has gone bad lately! It's always closed because the acceptance of the goods! You can come three times a day and not pick up your order! They can't find him! Cluttered with boxes to the horror! There's nowhere to go! Employees can't find the goods for half an hour and collect a huge queue that stands outside and freezes in bad weather!
the usual pick-up point. clean inside and quick delivery of orders.
but what distinguishes him from all other points is the lack of an elementary tact in an employee (male): to greet in response.
One order was not issued because they could not find it. They told me to come back later. I've been going there for the third time, each time a new girl who is "on replacement and doesn't know anything"
Disgusting attitude.
The whole point is packed with stacked boxes, either empty or crumpled, waiting to be picked up.
Excellent PVZ! The staff, Olga and Alina, are competent, friendly!. It is always nice to come because the room is always clean and cozy, without queues. A request to the management: to appreciate and encourage such employees.
It's just tin. On October 7, I ordered the product, on October 10 it arrived, on October 12 I came to pick it up, to which I was told that it was not there, because the intern had confused something and it was given somewhere
A good pick-up point, always free, always courteous service. Thanks !
See original · Русский
2
Сергей
Level 6 Local Expert
October 28
Unfortunately, due to the sluggishness and unwillingness of the staff (and/or management) to accept goods on time, orders are almost always ready for delivery a day later. Moreover, they arrive on time. And acceptance - do not understand when.
There are few customers, employees spend time "on the phones", do not respond to comments, referring to the large amount of work and clients. I would like to emphasize that it is the most unloaded PVZ that I have seen.
I hope I will be heard and the situation will be corrected.
See original · Русский
А
Антон
Level 6 Local Expert
October 20
Zero stars! Permanently closed point! They set their own operating mode. The point is closed daily until 16:30 for the acceptance of goods, I do not remember this on Wildberry. At least at night, accept or hire more employees if you do not have time in due time. The work schedule is written from 09:00 to 21:00, which means that the buyer must receive his order at the specified time!
The correct PVZ without grandmothers. The employees are competent, adequate, know their job. The only negative is the residents who, due to ignorance of traffic regulations, are outraged about the official transport approaching close to the PVZ. They are outraged, they take pictures of cars, they conflict, as if their parcels should arrive there by air.
Плюс- рядом с домом. Минус - хамское обслуживание со стороны девушки Татьяны. Я понимаю, что за день клиенты задают много вопросов, но если так это раздражает что прям интонацией демонстрировать... то лучше бы Татьяна сидела дома и не мучалась. А заодно не портила приятное ощущение от покупки людям, которые тоже уставшие после работы.