We are choosing this hotel for the second year in a row. We divide our holidays into holidays in Pitsunda and Gagra. And we like the Palm Tree in Gagra. A cozy little hotel. Everything you need is there. Friendly staff. The location is good. Across the street you enter the territory of the Nart hotel and there is the sea, the beach. You can also eat at the Nart restaurant (buffet). 20min from the hotel is the old colonnade and the big embankment. 5 min by taxi and the market and there is also an embankment with a Ferris wheel. We will return to this hotel next year. We like it there
The room is clean, towels are changed every day. There is clean water in the cooler on the floor, glasses. There are not enough disposable shampoos, brushes, so take your own. The trouble with parking is 2 parking spaces in a good place where it's not scary to leave the car and those are given very strangely. Upon check-in, you are promised that you can park, after check-in it turns out that "this is someone's, park behind the hotel" There is no properly equipped parking behind the hotel, leave the car on the side of the road, and it's good if some "driver" does not fly into it at night. The staff is normal. Overall a good location, but parking…
In general, everything is fine, the rooms are clean, the hotel is new, the staff is friendly, they brought everything in small things (kettle, mugs in the room, etc.). The only thing was that they were not ready to get a room on the side of the unfinished hotel, apparently for this reason the balconies are wrapped with a plant like lianas, because of this it is dark in the room, but not very noisy..there is a railway nearby, trains run 6-7 times during the day.. but this did not bother us much..it is not possible to sleep in a room without air conditioning, but this is not a problem of the hotel, but a feature of the weather in Gagra in summer (it is very stuffy and the humidity is crazy ((In general, I put 4+ for the hotel