There are no disadvantages, the sea is nearby, its own beach, many pools, clean rooms, cleaning every day, air conditioning, buffet, there is a place to have a snack before lunch and dinner. Meets its 5 star requirements
Great hotel. I've been there twice. The food is excellent, varied for every taste. There is a children's menu. In the evening, tables are set up outside for vacationers. Drinks are served, live music is playing.
A good hotel, mostly vacationers from Europe, there are few Russians, the staff will understand you in Turkish or English.No one speaks Russian, the service is 4+.The pools are good, concerts or football every evening, outdoor parties on weekends.The sea is very salty, the water is clean, the sand is white.There are bungalows for relaxing on the beach with a refrigerator, but for a fee and you need to book in advance at the reception, although they are often empty.
The staff is friendly. The animation is on top. There are photographers doing photo shoots.
The room stock is very outdated. Initially, everyone is offered the most killed options when checking in. The shower offers shampoo, body gel, hair conditioner, soap and ear sticks. That's all!!! This is the first time I've seen such a meager assortment. The star rating of this hotel is very amazing.
The towels in the rooms and on the beach are of poor quality.
The cuisine is magnificent: the breakfasts are luxurious, both meat and fish delicacies are always offered for lunch, dinners are often themed (Turkish, fish, etc.) they are ready to feed and water you around the clock!
Three swimming pools, water slides and a kids club! 👍🏻
If you have a late flight, the hotel offers to vacate the room at 12, but you can use all the benefits until 00.00!
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ольга цапулина
Level 3 Local Expert
July 3
An amazing hotel!!!!! Everywhere is very beautiful, clean, lots of pools for children of all ages, the beach is clean, the cuisine is varied!!!! The rooms are clean
The vacation was ruined by an invasion of Mosquitoes! In the evening, it was simply impossible to go to the show or to the bar. The hotel is European, the prices and lifestyle are appropriate. In the evening, all the bars are full, in the morning there is nothing until 11. And it seems to be great, but at the restaurant for breakfast at 8 you will have to wait until the omelette or donuts start cooking. Tortillas and bruschettes will also be baked no earlier than 10.
Also, after cleaning, bags of dirty laundry are lying around the rooms until the evening, which greatly spoils the impression.
According to the ultra all inclusive system, you will need to ask for imported alcohol every time, not local. And the same cocktail will be prepared for you in 100 variants and all are not correct (
The cards for entering the room are constantly breaking.
The children left their caps in the restaurant and even after contacting them immediately after the incident, no one returned them(
Among the advantages are a beautiful territory, good food, an active pool and a quiet one, a children's club.
My name is Irina. We stayed at this hotel from September 23 to October 18. This is not our first vacation in Paloma. We like everything very much..Especially the children's concept. My granddaughter is delighted. But with any vacation, problems arise. And here I want to say a special huge thank you to the manager at the reception, Elena. There are no words to describe how she treats vacationers! She is a great professional and any of our issues were resolved quickly and positively. I got sick there, and Elena quickly organized the delivery of medicines from the pharmacy. And she solved all other issues. I really want to come there next year and meet this nice woman Elena at the reception again
the previous three years we had a family vacation at the Belis Hotel, which is a 5-minute drive from Paloma. Then the devil pulled (or rather Pegasus) suggested the Paloma hotel, saying that the hotel was excellent.And only foreigners rest there. Yes, that's right, there were about 7 Russian families at the time of the holiday. Upon arrival, it became immediately clear that we were in the wrong place. The room stock is simply outdated.We moved from room to room three times. The air conditioner was not working in one of them. In other respects, and in the one in which they lived, the air conditioner worked poorly, the temperature was about +26-27. This was not only for us, but also for foreigners.The room was cleaned daily, but if you walk barefoot on the floor, your feet will be black. On the first day, a heart was painted on a large layer of dust near the playground. No one cleaned there for a week, they sent a photo to the reception and bothered to wash it. All the staff is working perfectly.We have no complaints. Food is something terrible.Tomato and cucumber salad, the simplest.Caesar salad with a stalk.vegetable soup and always with noodles, sour soup also with noodles. the choice of meat dishes is small - chicken, turkey, incomprehensible beef. When potatoes are fried, the smoke goes off in a rocker, which indicates that the oil is rarely changed.Dear Russians, forget this hotel.If you read a positive review, do not believe it. A hotel where the price does not match the quality in everything.
An ideal option in Belek for families with children! The children were happy with their stay at this hotel. My wife and I also found hobbies to our liking and were able to enjoy our vacation to the fullest.
A good 4* level hotel.
The food is impeccable! Room cleaning is bad! The reception service is decent , the beach is boring and dirty , the animation is interesting!
A disgusting hotel, absolutely does not match the photo on the website, we arrived with two families, gave rooms in terrible condition, dirty, walls like on the zone, the guide did not want to communicate with us at all, we were with small children, we were on our feet for a day, and as a result we wanted to rebook the hotel, so we also forced to pay extra, food it's not much worse, do not see people at this hotel, if you do not want a spoiled vacation and your nerves and funds,
We vacationed in Paloma in June 2021 with 2 children 11 years old and 1.5 years old.
We reached the hotels on a private transfer at 9 a.m., because we were with a small child, we were immediately checked into our room. What is the most important thing I want to highlight: this is a family hotel, the food in the hotel is very good, I eat only dietary products and was extremely surprised how much I can afford, including desserts.
The hotel children's orientation is more for the age of 3-7 years. For this age, there is a mini club and baby food, by the way, a pretty decent separate children's restaurant. For the younger ones, only fruit puree and yogurt are available. There are no meat and vegetable purees, there are no mixtures. From the children's dining room - zucchini, steamed broccoli, pasta, mini mozzarella, mashed soup of some kind and fruits, yogurt, juices, nectars, dairy drinks like our Aktimel.
What is important is that the hotel does not have a playground, which is a very big minus. Those are just a Kids' club. I.e. there is nowhere to go crazy on land with a child like that.
There are many cool water slides for different ages.
For very little kids - there is a great warm pool paddling pool)). That's where they all hang out. Everyone who is 3+ is already in the bigger pool with mini slides.
There are great shows in the evenings, live music is always in different bars. The animation is very calm, but is it necessary? We don't :)
Great massage, be sure to go. Excellent photographers, took a photo shoot, very satisfied.
The drinks are all locally produced, those who are looking for a suite are not here. However, the beer and champagne are pleasant, the cocktails are good.
The beach is sandy, but there are small pebbles, so you still need slippers for children, well, the sand is very hot, it's a problem without slippers. And so, a very nice beach for kids.
In the morning it is almost always smooth, in the evening it is always waves.
Of the cons: the rooms are very poorly cleaned, there is also garbage on the beach (but not much).
There have always been sun beds on the beach. It's hard to find a free place by the pool during peak season.
If you think about it, the hotel is worth attention both in terms of nutrition and in relation to guests. Of the Ala maps, Turkish is the most pleasant on all counts.
I would also like to mention the 18+ beach bar, silence, tranquility, cocktails and the beautiful sea
It's very nice here, but there are also disadvantages. The hotel has a large territory, but a minus in the hammam when you come they tell you that you can not come here and the bath does not heat up
We stayed at the hotel from 07/24/2021 to 08/05/2021. We have already been to Turkey, 6-7 times, 5 of them were in Belek. Therefore, there is something to compare it with. We liked the hotel. We already knew that the rooms, or rather the furniture and everything else in it is not new. It didn't scare us, because we weren't sitting in the room. The air conditioning and plumbing were working properly. It was + 45 outside in the afternoon, the air conditioner was coping. Everything is fine with nutrition. About everything is the same as in other 5 * ultra (there were in Alva Donna, Limak Arcadia, Adora, Grinn Max). Grilled fish and meat, vegetables, fruits, freshly squeezed orange juice for breakfast. There was always something interesting to find in food. Anyone who has been to Turkey and knows what is being prepared there will be satisfied with everything. There is a lot of choice. It was difficult to sign up for Ala Carte restaurants through the app, especially Ada (seafood). I really liked all the restaurants. I would especially like to mention the Ala Carte Seasons restaurant, it was a very tasty entrecote and desserts. At first, the waiters got confused with serving dishes, but they coped very quickly and brought what they needed. There have always been places to relax on the beach. If you need certain places, then you just had to get up a little earlier. We had breakfast at 8-00. There were always places after breakfast. I read a bad review about sun beds on the grass, that there were a lot of ants. It was not the pot tent that we always rested on. There were no ants. There were cute lizards, we and the children liked them very much. There were also turtles walking along the beach-very cute. I would like to say separately about alcoholic beverages and cocktails. Alcohol: vodka, tequila, gin, baileys, champagne, rum are all imported, of decent quality, no fakes (as for example it was in alva donna, in Lemak Arkady there was no champagne at all). Everything was at the highest level in this hotel!!! My head didn't hurt. And the fake baileys were not poured like in alva donna, I had to pay the bartender to pour the real one, because I immediately feel the fake of local production. The cocktails are very tasty, although I'm not an amateur, but in Paloma I drank those that suited me (I don't drink whiskey and cocktails with it). By the way, the whiskey there is also quite decent. My husband was drinking. Ice cream on the beach at the bar took Twister and popsicle on a stick without any problems. They took chips at the 18+ bar. During the day and until 12:00 there was always an opportunity to eat if you were hungry. In the evening, too, you could always find something to do. After dinner, we went to the amphitheater, not a children's disco, then every evening there was a performance by visiting dancers or artists, then there was live music in the Zoom bar. And after that there was an adult disco on the coast. The only entertainment repeated after a week. And since we were at the hotel for 12 nights, we felt it. This hotel is quite decent for families with children!
Great hotel!!! It is suitable for families with children. And there are also 18+ zones. Where you can relax without the fuss of children!!! We recommend it!
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Tim Tim
Level 6 Local Expert
September 30, 2021
Great hotel. The room stock is a bit old (for 20 years)... The territory and location are excellent! There is a small water park for adults and a very good water complex with slides for children. The beach is mostly sand, but in places there are deposits of pebbles)) There is a good children's mini club. The shops are 12-15 minutes away on foot. The main feature is the Italian street)
We rested in Paloma from 02.10.2021 to 15.10.2021 in two rooms of the Agora.
In Turkey for the first time.
Although the rooms of the Agora are the cheapest, they cost about 15 thousand a day.
The area is a small area of 21 m2, but it's okay to sleep together.
I'll start with the bad stuff.
Upon arrival, they were given a password to the WiFi and a memo in English. At the same time, the application should open when connected to Wi-Fi.
But it is, for example, in notifications and they are still not visible. OK, we went in, put down the password, installed the App and work online.
But I had to install the Paloma Hotels app via Google Play.
It would also help to write a memo in Russian. Previously, only Germans stayed at this hotel. There are a lot of Russian speakers now.
The application itself already has information about the hotel.
The tour operator promised close to the sea and sea view. But the rooms turned out to be at the very beginning of the hotel and 400 meters from the sea. You don't run into every sneeze.
As for the room, we ordered a family bed, settled in with two.
They want to demolish these buildings with numbers and build new ones, so they don't invest in modernization. Opening and closing mailboxes is a problem. Take a shower too. The cabin is leaking.
There are puddles in the harbor (shit bath). You need to call the staff to wipe the floors.
It is impossible to put brushes, they fall in cups. Even new keys are triggered at best for the 3rd time.
As they wrote here, the cleaning is so clean, the bed will be made, the water will be put on, that's all the cleaning. The floor is dirty.
Well, the Agora is located on the territory where live concerts take place, which end at 22:30-23:00/
If you want to go to bed early, then this is certainly a minus.
Now the buffet has been canceled in the pandemic and you need to walk with your hand outstretched. The staff does not understand Russian at all.
Communication by gestures. The dishes are in Turkish and English. But you could give the composition of dishes in the same application, even in Turkish, you can always translate everything through the same translator.
Otherwise, until you try it, you won't understand what kind of dish it is.
I don't want to eat hot in the heat, but there are no traditional okroshka on kvass or kefir. As well as kvass itself. Although there are a lot of Russian speakers.
As for the beach. Although there is sand, but the entrance to the sea is a strip of pebbles and shells. For women with pedicures, this is a minus.
The swimming area itself, although long, is 20 meters from the shore, while you can stand up to your full height at the buoys.
And with a small wave, the water is cloudy and sometimes with a large wave near the shore there are also algae. Therefore, there is no point in a mask and fins.
Although there are 2 swimming pools and water parks on the territory of the main ones, but the water in them is cold even compared to the sea. So are the showers. They could also heat the water with the help of the sun (both directly or through solar panels)
, Well, the contingent is mainly either young people with children (they have water parks, animation here), or pensioners. There is no one at the disco, and few people dance to the music.
Now about the good stuff.
The territory of the hotel is large, there are 2 courts (although I did not see who was playing there). Basketball court and Mini golf, football field. There are also outdoor fitness areas and a gym. There is also a massage and a hairdresser. My wife liked only the masters who made her hair.
During the day, water aerobics and various contests. The animators are great, especially the Russian-speaking Natalia. There was an Oktoberfest with an invited group of trumpeters, rock bands and, most importantly, a group of dancers who annealed a lot.
In addition, animators also lit up in the amphitheater for children. Not every time. but there was a cool dance group with a cool program, as well as 2 acrobatic groups. They did cool things. I really liked it.
In addition, there is live music every evening. Well, there's the taste and color. And here the Agora is convenient because you can listen in bed, or go out on the balcony, or take a table.
There was a very cool band. He danced, burned out, despite his pre-retirement age.
It's very beautiful in the evening. The illumination of the pools, palm trees, the landscape is beautiful. Sit on the beach at the bar in the evening, enjoy the sunset.
Well, the most important thing is the sun, the sea, the air. Before resting for 2 months, I fell on a bicycle and injured my collarbone. It hurt very much with certain movements, it crunched. It hurts quite a bit now. And the libido became like that of a 20-year-old!
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Anonymous review
September 4, 2021
We are currently resting at the Paloma Grida Belek Hotel.The hotel does not match the description, the rooms are shabby, the balconies are very small, there is no balm and shower gel,dental supplies are not provided,I believe that it is everywhere in Turkey, and of course here it is no different from Antalya, Kemer, Marmaris, We looked at the reviews of the hotel before leaving, They said that it is a Mahito the most delicious and the most that there is,the guys even put lemon in the Mojito here, but not lime, this is definitely the first time I see it,Mojito with lemon,for entertainment for children,there are children's slides,a pool for crumbs,well, that's it,No animation,concerts every other day for children, and that's so-so,the check-in was of course fast,we arrived in the morning and immediately settled in,and for breakfast,alcohol is only local,imported for money, you can't get to a Fish restaurant by appointment, since there is no free time, they write in the rooms air conditioning-fan,the sea is nearby,sun beds free, towels are free, The guys for the money that they ask for this hotel is not worth it,The service is zero,the cleaning is so clean, the bed will be made, the water will be put on, that's all the cleaning, for such money you can have a good rest in Antalya Kemer Marmaris will be cheaper, and the service is 100%, but in no way in this hotel,for that kind of money, throwing money away, for nothing, yes, for that kind of money you can go to the Dominican Republic, to Dubai.I didn't find any advantages.
Apparently, this hotel does not have a very good attitude towards Russians. They gave us room 33-38, the steps were not flat at all, and I was far from 20 years old, when we entered the room it was very small, the distance between the table and the beds was less than a meter, a musty smell, stood everywhere, the glass on the window and doors were all stained, there were cracks in the front door, the door to the next one in the wall the room that was locked, scraps stuck out from the beds at the bottom, the view from the balcony to the solar panels, when I went into the bathroom I was shocked by the design, and most importantly from the cleanliness of the towels, they were once white, but were gray. This is a star rating number that would pull 2 stars, but it turns out to be 5 stars. I had to go back and demand another room. They gave another one more spacious, brighter, but with the same design and dirty towels. Two days later, my daughter was poisoned, diarrhea started at night, she went to the reception for help, they said go to the pharmacy in Belek in the morning, at the same time a Russian woman stood at the reception and asked to change the number 33-38 to another, but no one listened to her. In the morning I had to go to the pharmacy, which had no schedule, from 7-30 to 8-30 we stood on the street, which was covered in cigarette butts and garbage bags, not knowing if it would open. It opened at 8:30. Thanks to the pharmacist, I gave out pills that helped during the day.
Russian russians also want to pay attention to the name of the dishes in the restaurant: why not write in Russian what the dish is called or at least indicate what kind of meat it is cooked from, because 50% of tourists are Russian people.
So we haven't had a rest yet (((.
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N G
Level 9 Local Expert
August 10, 2022
We're in this hotel right now. There's trouble with food!!! For one hundred trays of vegetables (stewed, baked, raw, pickled, etc.), there is only one tray with the unfortunate "traditional chicken steak". And there is a queue behind him in the smoke. The queue for ice cream at dinner (20 people), the queue for everything more or less edible. The children's menu consists of jars with food and a baby milkshake. Kids eat mostly French fries by the ton. Children's restaurant - one name:tables and chairs, in trays - beans in tomatoes and other stew.
Sunbeds are a separate pain. The hotel is crowded. Wonderful and well-mannered Europeans (haha), who are the majority here, trudge to occupy sun beds as early as 7 a.m. And they do not appear on the beach at all until 11-12 o'clock. The administration doesn't care. The sunbeds are stupidly dirty and placed right next to each other. So, quite by chance, you can find yourself practically in the same bed with a stranger in only your underpants. There is simply nowhere to place them!
The hotel itself, although not new, is picturesque. The toilets and sinks are working, and there are mosquito nets on the windows. Superior rooms are quite spacious.they clean up the norms. Turtles, lizards are cute. If the windows overlook the neighboring Limak, unrestrained fun is guaranteed until half past eleven at night! And you still have to run for a sunbed at 7!
In general, I was counting on a calm and relaxed vacation without hunting for sun beds (which I had to join, otherwise you will sunbathe standing up), and without queues for the unfortunate chicken, but no. I take comfort in the presence of the sea, the beach, the pool, it's still a lot.
It's not the first time in Belek that the price of a hotel has bribed. Once again, confirmation - the miser pays twice, paid for science.
600 thousand for two weeks of rest. 200 of them are overpayment for a room in a separate pool house (in the hope of silence). And what?!?!?!? These fucking musicians SCREAM (no, they don't sing) until 23.30 so that everything in the room shakes, where you try to put the child down and fall asleep yourself. But it's not real!!! Which one.... Have you decided to settle a family with children next to this nightly yell???? WHO is so smart in the hotel decided that it is necessary to yell around the houses with the highest price and photos of which give a false sense of peace and relaxation?! People, beware of this hotel!!! And if you decide to stay in it no matter what, then do not take houses on the "lake" twice as expensive as usual. There are NO advantages in a hotel where you are not allowed to sleep
My review is directed to those who have already been to Turkey before, do not build illusions, this hotel is 4 stars in everything!!! The rooms are very tired, but more or less clean, the renovation screams about itself! The restaurant is also so-so, on 4*, at +45 the air conditioner works on the "fan" mode), by the way, in the rooms too! on the beach, anyone who wants to stay on the grass, wait for a meeting with the ants that are everywhere there! Obviously because of what they eat on the beach, but they could also be poisoned. There is nothing good about the hotel itself, the reception is on the street, when the heat does not talk for a long time, evening programs for 3. the whole hotel is old! Somehow it was not usual to say that there was no aperol, because it was over))). Children want to play football on the field, they can only play when the heat subsides, BUT no, it gets dark, and no one turns on the light, and the kids played in the dark.
I am writing while staying at the hotel for 8 days. Disgusting food. The assortment is such, or rather, there is no particular choice, that every time you come to choose the least worst of the worst. Children have nothing to eat except fries and fruits!!!! There are queues in restaurants!!! We have to order something regularly in the room service in order to feed the child at least once a day, and the prices, sorry, in euros!!!! And by the way, this very room service, as well as a la carte restaurants, work completely differently from what is described in the description of the hotel. There is no 24-hour room service and in order to sign up for at least some restaurant, you need to wait until 12 at night for an appointment, otherwise you will never get, even to a paid one!!! If you are going here with your child, and even if you are not, then think a few times before you decide to fly to this hotel. The hotel is not worth the money.
My family and I have been vacationing at this hotel for five seasons now. The territory is large, well maintained, well guarded, lots of greenery. Good rooms, good cleaning. Good restaurant and food. The staff is very friendly and friendly. We would especially like to mention the manager Ahmed Ionik, who has been meeting us all these years and solving all the problems we have, especially when my grandson was very young. We plan to continue to relax in this hotel.
We stopped at the hotel today on 07/16/2022. It positions itself as an all inclusive luxury.
, but it does not pull at all and it is not worth 600 thousand 12 days of such money!!!!!! There are cheaper and much better hotels
Staff service at 0 animation at 3/5 animators are all fat. The food in the restaurant is monotonous. We can only mention the fish alyakart, it was cool
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iron495
Level 6 Local Expert
September 13, 2021
The second day at the hotel, and it's already very boring. There is practically no normal entertainment. There is almost no animation. The hotel costs decent money, but the level is much lower. There is little food, almost no interesting activities, except for the sea and the pool is empty. We are very sorry that we chose this hotel for a vacation.
A good hotel, without bracelets, you can walk from the sea and enter from the neighboring ones :)
There are cool hotels nearby and this one is generally the simplest of all the neighboring ones. Although the children's slides are not bad, they give cool ice cream. Queues for everything are noticeable
We had a rest in August 2020. I liked everything except the food and animation.The buffet looked sooo poor. There is no choice. It was always the same for breakfast. The dishes are signed in only one language. The animation is the worst I've ever seen. There are only 5 performances with acrobats in 12 days. The rest of the days are cartoons in Turkish.
A good hotel, with excellent cuisine and excellent territory. The cozy and clean rooms are combined with friendly staff and decent service. I can't single out any disadvantages, if anyone can create inconvenience, it's only the guests.
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m.m.
Level 10 Local Expert
May 21, 2019
A gorgeous hotel. Cozy atmosphere, nice rooms, huge beach. The absence of homophobia, unlike most other hotels in Turkey, i.e. you can safely go with a friend. But when the restaurant is fully filled, you need to look for a place. The quality of WiFi also drops sharply - it is impossible to connect. In the evening, you can walk to Belek. There are many shops and inexpensive supermarkets. Another disadvantage is the price. But there are few cattle in the hotel.
Great hotel. I liked everything very much, I can recommend it.
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Евгений Климов
Level 6 Local Expert
August 26, 2018
Overall, everything is very good. There is a lot of greenery, you can find shade at any time. The food is quite varied and delicious, but sometimes there are no simple products. On some days, for example, there are no cucumbers, tomatoes or bananas.
It's not very good with animation yet, it's pretty boring. But at the same time, you can go to the bar every evening and listen to live music.
We are quite satisfied with the rest.
the room stock is squalor, the agora is just HELL, standard-like in an average 4*ke, family-like good (but also the price tag is great)
the staff is in principle interested in solving issues, but I personally counted 3 people who speak Russian.
Pools are really good
food- the same thing and little meat
, special attention to the Germans and all that remains to the Russians ... ALAS (
I don't set foot in this village in Turkish anymore and I sincerely don't recommend it to you
A nice hotel, but I gave 4 points because of the food. Luxury ultra all inclusive could have been more diverse. Rixos and Susesi are winning in this regard. Separately, it is worth noting the 18+ bar, cocktails are really prepared better and more interesting here, in addition, the place is very beautiful
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Гость
Level 4 Local Expert
May 27, 2019
Diversify dishes for adults: add dishes of veal, lamb, red fish, seafood, more fresh fruits. For children: cutlets without spices (at that time they made spicy cutlets, even an adult has a spicy one), more types of porridge.
To update the interior, make cosmetic repairs.
More toys are needed for children and they also need to be updated.
It's a little dirty on the beach, where the "rescuers" smoke there and throw cigarette butts right into the sand.
The hotel is positioned with a childish bias, there are a lot of children, and smoking is allowed everywhere. We need to make separate smoking areas.
Overall, it is very pleasant. The staff is polite, helpful, and ready to help. Just amazing animated shows for kids. Everything is very green all around. There is no community, separate 1,2,3 storey houses.
I liked the food, the good territory, the show in the evenings. It is ideal for holidays with children. There are a lot of things for children, a playroom and swimming pools.
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Олеся Погорелова
Level 6 Local Expert
August 6, 2018
The hotel is clearly not 5 stars! There is something to compare it with. But despite this, the hotel is very interesting: I really liked that all rooms have access to the street at once, many buildings, as if a small town with streets, bridges, turtles, hedgehogs live on the territory, children generally have plenty of space, a water park, many pools, there is not a huge crowd of people in them, a lot of greenery, high there are trees, the food is varied, the beach is good sandy, there are a lot of free sunbeds. The rooms are not bad, but there are a lot of flaws that a 5-star hotel should not have!