I'm Delivery from Panino for the christening!! When everything was discussed in advance, since the delivery was supposed to take place in other cities, everything was paid on the day of delivery! We promised delivery by a special machine with a cooler because it is very hot!!!!
A dirty car arrives, to the question where is the car with the refrigerator, they answer: "what do you think we should have sent this big car to you?" nothing is laid under the cake, 2 hours later than the appointed time and the cakes are all ruined (photo attached), scattered and most importantly without any apologies!! There is no compensation from them, no callback, nothing!!!!!!!!!!!
Conclusion: They have a customer orientation of 0!!! Since they require money before delivery, they don't care about further interaction with customers!!! Do not pay the rest of the money in advance before delivery until you receive the goods!!!!!
One upset, spoiled mood, anger!
You order one cake and in fact you get it with a different filling! Why don't they respond to SMS at all and delete reviews on Instagram, you work very decently, fraudulently!
When people order a filling, be kind enough to do with the filling we ask for!!! I think you can tell strawberries from chocolate!!!