We ordered a sauna for 2 hours. Arriving in time by taxi (15 km), we were told that they had made a mistake and the seats. Without even apologizing, they asked us to leave. When I said that we had arrived by taxi, the woman did not react and did not reimburse the damage. The administrator of the bathhouse did not even deign to call in advance to warn that there were no places. That is, she did not admit her mistake
The bathhouse is very nice, clean, and often visited. The only thing we stopped using the services of pilling was that we noticed more than once that they used used gloves, although they said we have new ones.