We started working recently. Apparently according to the franchise. An interesting and cozy room. Like all paragraphs. There are large tables for 4-6 people if you need to gather a large company. There are few outlets. It's like a plus (fans of work won't hang out) or a minus (if you really need an outlet and/ or work out. The paintings are good. The coffee is ordinary. It seems to me that the Paragraph network has already raised the price tag a little above average. Cappuccino in September 2024 - 7 rubles, double - 8 (2 - 2.3 euros).
Of the minuses, the information board with price tags is designed so that the inscriptions are read with problems, especially if there are questions about vision
It's beautiful, cozy, lots of space. About cleanliness relatively. Most of the empty tables are occupied by dirty dishes, which is unpleasant. Then the most important thing. It seems to me that with such prices for coffee, I shouldn't go pick it up myself, shouldn't I? Although it's not easy to wait for such delicious coffee for who knows how long (I'm not ready to sit in another part of the hall, stand and watch when it's already done), the sediment remains
I came to the institution around 3 p.m., the halls are spacious, there is an autumn decor, pleasant music. However, the hall is dirty, it was difficult to find a free place, since most of the tables are occupied by dirty dishes, which were never cleaned during my almost hour-long visit.
In addition, it was a very unpleasant situation when I went to the counter to make an order, both baristas were busy, but I was visible, I stood with my wallet in my hands for about 2-3 minutes, ready to place an order. A girl stood next to me, the barista immediately got distracted from business and took her order, although she came up later, perhaps this is a familiar barista. When the barista placed the order, she looked at me, but did not apologize or say anything, I decided not to make a comment, but there was an extremely unpleasant aftertaste.
The establishment is good, but it is worth paying attention to the work of the staff, to teach them the ethics of communicating with a guest.
I also took a cherry coffee punch, the drink turned out to be very weak, as if it was heavily diluted.
The atmosphere in the institution itself is quite cozy, the staff are friendly and will always tell you what to choose. BUT the coffee itself, or rather the RAF coffee drink, causes only negative emotions, namely, there is not that same delicate note and sweetness. I ask the management of this institution to pay attention to the quality of the prepared coffee and coffee drinks.
Delicious coffee, very polite staff. It is very spacious (it seems to be one of the largest, but at the same time cozy) and bright room. We were a little late after the official closing - no one asked to leave, the guys just carefully closed the shift. Thank you so much for your hospitality!
The place itself is quite cozy, bright, but there are many disadvantages
The wait for coffee and croissant turned out to be more than 30 minutes, the order had to be picked up from the counter on its own, and I had to walk back and forth until the order was ready and not miss it. The latte turned out to be just whipped milk
The young man could not cope with the cash register and the preparation of drinks.
The appliances were not given, I had to ask again, but they were not clean, they said they needed to be washed. By the way, the landing was ~ 30% and few people ate at that time. I had to clean the plates from the table myself and wipe the table with a napkin the same way. A lot of people came to take pictures.
The croissant is delicious.
The interior of the establishment is pleasant, there is a lot of space, the hall is beautifully decorated) unfortunately, the advantages end there. The tables are constantly occupied with dirty dishes, without asking the barista to clean, the barista does not have a desire to walk around the hall) the coffee preparation time also leaves much to be desired, we were on the weekend, the barista was steamed, but giving cappuccino half an hour is strong, we asked to serve coffee with a pancake - in the end, we made coffee pancake it was almost eaten) also a strange move with the fact that you need to go for coffee and a dish yourself, since the institution is large, and to hear the barista shout about the readiness of your position (without a name, table number, order number) is almost unrealistic, so wear comfortable shoes, as you will have a mini cardio workout from from your table to the bar)) and the main star of this review is a novelty! Pancakes, we took spinach pancakes with red fish and pancakes with turkey, the taste of pancakes is normal, but seeing them for the first time, there is no desire to bite (the serving differs from the stated one, which does not correspond to the atmosphere and level of the institution, rather the dining room. In addition to randomly sliced pieces of fish, we get an additional crunch in the form of burnt edges, there are no comments about pancakes with turkey, I didn't even want to take pictures (the first pancake came out lumpy, unfortunately(
I did not like the concept of this place: I ordered coffee, asked for very hot, emphasizing that it was very important for me, they said to wait
10-15 min - approx. They don't bring coffee, they just shout, but the room is big enough, the music wasn't playing very quietly. After 7 minutes, I came by myself, it turned out my coffee was ready and it was cold. No one from the company heard about them, because they were not sitting next to the barista counter + medium volume music. They offered to redo it, she came up again after a few minutes - the coffee was hot, but it tasted like water with milk, it was impossible to drink, there was no taste of coffee at all. As a result, one of the advantages: the place is beautiful, conveniently located. Cons: coffee is disgusting (in the subway at the train station, at one point, I was made cappuccino from coffee and milk tastier 1000 times!), when coffee is ready, you can only find out if you are sitting under the nose of the barista, if in the corner of the hall or even more so around the corner, then there are great chances to drink cold coffee. Conclusion: you can go for photos, you can't go there for coffee anymore!
UPD a few days after my review:
I don't know if this is related to my opinion here, but suddenly all the subsequent times I received excellent service, polite treatment, great attention to making coffee: the last time the barista made me a cappuccino (it was not bad), and 3 minutes later he comes up to me with a new mug, apologizes and says that the first The mug was not perfect!
In general, as promised, I change 2 stars to 5. Handsome.
I bet for the location, cozy interior, 10mb/s wi-fi and the coffee itself - 5 stars. But for the system and the quality of service - 1! They forgot about me twice (twice I was reminded), the third time I just took someone's two portions of cappuccino to take away (I ordered one on the spot). 15 minutes of waiting for a small cappuccino is powerful. I was sitting at the counter and constantly saw how people were confused about whose order was. Take the banal Starbucks system with personalized orders, sign cups - this is the same marketing base, it's a plus for you. Even in cheap coffix, they are called by name.
I will go because of the positive aspects, but I will be happy to correct the assessment when you set up the order issuance system.
I am a frequent visitor to various coffee shops, but it is in this network in Minsk that I come across the fact that basic drinks or desserts, such as a croissant, can be brought half an hour later and then after a reminder, it is very unpleasant.
Also, in my last two visits, coffee was brought to me and the staff spilled it in a cup in front of me and just left it as it was, I had to ask for a coffee replacement. On the next visit, I expected coffee with a croissant for 30 minutes. Apart from the customer orientation, the coffee shop is really pleasant
I visited this coffee shop yesterday - in general, the interior is really beautiful, as they say in social networks, but the staff work is terrible! firstly, there is no banal greeting, even when I said goodbye and wished a good evening - the barista did not answer anything; secondly, I made an order and somehow it is strange that the barista first of all made all the drinks that were AFTER me, and then I had my match; v3, still need to teach the barista to communicate with customers, and not to talk about what he likes and what he doesn't like about drinks, when he wasn't asked about it :)
It is very cozy and comfortable. The staff is smiling, polite and interested)
However, at the end of the work there was no food, only desserts, but I wanted to eat)
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Ulrikke
Level 11 Local Expert
October 23, 2024
A fairly spacious cafe, there are even tables for a small company. The interior, unlike the other Paragraphs, is more modern, there is no vintage furniture and the atmosphere of a Victorian house, but the room is bright and pleasant. The prices are overpriced, but the app and the promotions save you. Desserts are quite tasty, coffee too, but almost 10 rubles for a regular cake or cappuccino, this is somehow too much. The service is normal.
pleasant atmosphere, interior, I want to go back there
but as lucky as you are with the staff :) there is a very pleasant shift, and there are guys who have it written on their face how you strain them :))
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Виктор Ц.
Level 5 Local Expert
October 18, 2024
Very cozy atmosphere. It is clear that the designer worked on the interior. The coffee shop has three halls, atmospheric music. Excellent location within walking distance from the railway station. Drinks and desserts.... let everyone draw their own conclusions.
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Мария Стреха
Level 5 Local Expert
December 25, 2024
The new paragraph has a light atmosphere. The staff is always polite, it's not crowded in the morning, the location is very convenient, especially for those who take the subway in the morning. The drinks are always delicious, and the morning coffee discount is good.
They focus on waiting 15 minutes for an order, as a result, you wait more than 40 minutes for coffee and a croissant. The latte even has the same color as milk, and the taste is appropriate too.
I liked the new coffee shop🥰 good interior, but as it is, nothing unusual
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Анастасия Богданова
Level 6 Local Expert
December 18, 2024
I've always been good to the paragraph. The only thing I didn't like was the price information that is hanging on the wall. It is difficult to read and you have to turn to the printed menu. In general, everything is fine, there is a huge passability of people, and especially on weekends
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Александра Карачун
Level 10 Local Expert
October 12, 2024
We were at the institution on Saturday at 11 a.m.) we took a big breakfast for two using the promo code 😁 we were satisfied!
Maybe waiting 15 minutes is a long time for someone, but not for us) we had a lot to do) the staff is very friendly, everything is delicious. The coffee shop itself is quite large, there were many free places, even for a large company