Excellent service, fast service. Specialist Anastasia was very helpful in solving the issue, she told me everything. The qualifications are at the highest level. I was satisfied with both the Bank's product and the service. I recommend
A good bank, switched to service from another bank, I like everything, I hope for long-term cooperation, there is always a currency and an excellent exchange rate at the cash desk! Thank you for being in our city)
Recently, I have been contacting this bank as a last resort. The organization of customer service at the lowest level. For 2 months now, 1 cash register has been operating with a bunch of technological interruptions, i.e. after standing in line for half an hour, the cash register in front of you may close for another 15 minutes, because it is impossible to calculate whether you will make it to it ((( I think if you give the best course in the city, then kindly arrange a normal operating mode of the cash registers. In the opposite case, the person does not care about the customers
Disgusting attitude towards customers. One cash register is constantly working, there are huge queues, and the staff also conducts their friends blindly without waiting in line. They're wrinkled.
Often the most profitable exchange rate, but there are long queues and, as a rule, there is one window for currency exchange, which is why everything is too long.
Good exchange rates, but there are always a lot of people. And most often, as I happen, there is only one cash register. You can spend 40-50 minutes in the queue for currency exchange.(((
A good bank, adequate exchange rates at the exchange office.
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В. Н.
Level 4 Local Expert
April 29, 2020
There are always a lot of people at the currency exchange, but they work at the same cash desk, and do not try to serve customers faster, they stood in line for almost an hour a couple of times, 12-15 people each, this is some kind of mockery of customers.
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Таня Коновалик
Level 6 Local Expert
September 7, 2020
The service leaves much to be desired.... the cashier works very slowly, I would say sluggishly. After standing in line for an hour, it became clear why there is ALWAYS a queue in this bank