Always one of the best courses in the city. The big disadvantage is the lack of an electronic queue. And as I understand it, the head of the department, at least the employee in front of whom everyone is running, buys $ 6 thousand without waiting in line, it's not very nice when there are 6 customers. And after that, the ticket office was closed. While standing for 50 minutes, the score dropped from 5 to 2. They don't accept a lot of money, they accepted everything at another bank.
A great bank, I really liked the consultant Alexey Oborin, who connected me a virtual card with a good cashback. Very friendly, attentive and polite!
The consultant's client orientation is at a high level! Thanks!
An excellent bank, I really liked the consultant Savitskaya Margarita. The consultant's client orientation is at a high level! Thanks! I kept deposits in this bank, exchanged money.
The inside of the ATM is located inside the branch, it is not noise-insulated in any way.... When someone withdraws money.... yelling at the whole office....
Employees (local "specialists") are sitting laughing on the phone.., they don't wear badges, it's impossible to understand who you work with...
The bank is located in the city center, on Sovetskaya Square.
Always a good course, fast service.
Nice staff.
I recommend you to visit. There is a cafe nearby.
Be careful. I took a loan, they imposed some kind of financial protection about which no one even said a word. And which, in principle, does not protect anything.They took a large sum of money for it. Nobody wants to listen to anything. I wrote a statement . Tolku0.
The location of the cash register and tables with a specialist is not very convenient. You are sitting, applying for a loan, and behind your back 10 people are standing in line at the cash register and listening to your dialogue with a specialist.
The most terrible treatment of clients, I applied when transferring a large amount to my salary account in this bank from a legal entity, when consulting a bank specialist about transfer fees, they said that there were none, in fact they withdrew a large amount, when writing to the bank about the refund of the commission and solving this problem, they constantly kick off letters, no dialogue, no customer orientation, stupidly cheating at every turn
Good job. Attention and responsiveness to visitors. Thank you.
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Tatti
Level 9 Local Expert
September 12, 2022
The qualified and responsible staff of the bank was pleased. They helped me check the questions I was interested in, jumped up where I can contact for further information. I am satisfied with the service.
I exchanged money a couple of times, I was pleased with the convenient location of the bank in the city center, attractive rates, but the queue at the exchanger can be quite long.
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Инга
Level 18 Local Expert
July 12, 2022
I came in only 1 time, it was tedious to urgently change the currency, it took only 2 minutes, since 2 cash desks were working - this is a good indicator for weekday mornings. There is a cooler with water - that's all I needed at that moment
One star for the equipment in the bank, the payment acceptance machine does not want to accept a 5p bill in any way, it has never accepted it during the year (