1.Queue
2. they bind the biometrics, I wanted to change my passport, so I was told that I needed a biological passport. Therefore, she can not give out, I didn't like the photo with the ponpt!)
3. I was with tolon for a week to be told that, sorry, but no, we can't))
4. I agree to a biometric passport, the answer whitened me from my sneakers at all)) almost a month later, come at 00.00 (12 am) and take a queue! And when there's a ticket, come back. The ticket may also be in a month. Anyway, you need to go for a passport for 2 months, it's not a fact that everything will grow together))
One of the worst passport offices in the Donetsk region. Unfortunately, the employees forgot their job descriptions, and if they forget during your visit, too, call the DMSU hotline right away. The reaction is instant
The electronic queues are long (at least they were). In general, it seems that they are artificially created. In general, the employees are normal. They don't extort, but they create a situation.