The disgusting work of the passport office.
They are constantly creating a queue. Supposedly disabled people are allowed to pass without waiting in line. The only one who works well is the 4th office, there are no complaints there.
The staff is always unhappy, it seems that people have come to their house and interfere with their rest.
It's a complete mess.
The work schedule is not relevant, they take up to 12 hours, motivating this by the fact that there is a huge amount of work. The staff is rude, there is nowhere to make a photocopy, you can fill out an application on your knee. Huge queues. When will there be order here?
In my career, I have to visit passport offices in different cities of the DPR. I have never seen anything worse than this, in a word, Chaos and Rudeness, to put it politely. The rest can only be expressed in obscenities.