Passazhirskie mezhdugorodnye perevozki
Business hours
Open until 7:00 PM
Directions
Гродно
34 m
Similar places nearby
139 reviews
January 14
Well, what can I say, the initially excellent online travel booking service turned into some kind of misunderstanding. I have been traveling around Belarus for a very long time, three or four times a month, and sometimes more often. Always "on good terms" with drivers and operators. It was convenient to order a transaort using the app. Lots of accumulated miles, high rating... But at the end of 2024, something went wrong. I needed a trip on 12/18/2024. I booked it in advance, everything was fine, I received an SMS with the car number, then I looked at the "active" trips to take a screenshot as usual - there were three active trips at once for this time. I decided to cancel and book the trip again so as not to take up "extra" seats... It seems that everything was canceled and I tried to book a flight again, but nothing happened - "the booking time has expired", but I have to go... I asked a relative to take me to Mogilev. It seems like the problem has been solved. But then another fuss started - on the eve of the canceled trip, the "autoinformator" started calling me from the number 743-01-01 and stupidly "kept silent", that is, instead of a robot, I only heard hissing on the line. This went on several times, and eventually I just hung up after 10-15 seconds of silence. And now three weeks have passed - I need a trip again, as I usually book, but I'm on the blacklist. I called the operator, outlined the situation in a nutshell, the employee clarified which non-essential route I was using and said, "Wait, they'll call you." OK, but I've been waiting for the fourth day, I'm using a different number. No one has called back, and traveling is vital for me, unfortunately, there is no alternative to Atlas.... Please solve the problem. Three stars so far, alas.
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2
April 25
Today, 04/25/2025, the Atlas website and application have been lying for 2 hours! It is not possible to book anything. And the booking phones +375293941122 and +375333941122 do not pick up the phone!
Atlas executives, read this and find out why your operators don't pick up the phone when the website and application are down? Are they intentionally harming your company?
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March 16
Fast, convenient, and without unnecessary words. She called, ordered seats, the driver called back, called the car number and the place of dispatch, the time. We got there comfortably. Thanks for the service.
See original · Русский
1