We looked at the work schedule, Wednesday at 15:00 lunch, we arrived at 14:19 — it says on the terminal that it does not work (it does not issue coupons), that is, they will no longer accept it. Why not write)) they say take a ticket in 40 minutes))) There were 4-5 people in the hallway. I don't think it takes that long to pick up a document. And if someone thinks, "maybe another service for half an hour," then I understand) but not one person is working. And the terminal removes the opportunity to contact ANYONE.

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Yana Gladkaya

Level 5 Local Expert

I took the ready passport, the employee was friendly and quickly did her job. But before that, I had to wait 20 minutes, while the 5-minute walk was going on... I advise you not to get on it, so as not to waste your time. I was there at 9 a.m. on Saturday.

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Valia Yurenia

Level 6 Local Expert

The standard of bureaucracy. My husband's passport was running out on March 10th. On February 14, we arrived at this organization (well, where else?) to apply for a passport replacement. An urgent two-week production was refused to us for unknown reasons. Three weeks later, they called the passport office to clarify the readiness of the passport (new documents were urgently needed), to which they received an answer: "When did you apply? February 14th? So come on March 14th!" On March 15, my husband still took his passport, which was ready as early as 02/29/2024. What was the difficulty in giving it to us right away, and after what time the young specialists of the passport office become grumpy, remains a mystery to us.

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