Went during the afternoon for drinks and some bakery products. We ordered raf and tea. The barista encouraged us to try mint Raf which wasn't tasty. The bakery products were not fresh. She encouraged us to buy a loyalty card which they would send an SMS to activate - unfortunately 2 weeks later the SMS still hasn't arrived. Overall a poor service and experience.
The place is beautiful. I liked the Halloween decorations. The drinks are delicious and well served. I really like the pistachio croissant! Always fresh and delicious 😋
Separately, I want to mention a nice girl at the checkout. Blond hair, looks about 18 years old. She is friendly, always helps with the choice, draws very cute drawings on coffee, which lifts the mood)
But not all of the staff are so responsive and friendly. There are staff who look on with a dissatisfied face, as if they owe him everything. Sometimes spoons, knives or forks are not reported.
I live nearby, and I come in quite often. I love their coffee and croissants. There used to be a lot of cool desserts, but for some reason they are no longer cooked, they switched to cheesecakes on sticks (the place is cozy, there are decorations on the tables, they also decorate for the holidays, and it becomes even more pleasant. It's just a pity that the seats without backs fit into the interior, but in fact it's not very comfortable, I always try to sit in places with a sofa if it's free. Otherwise, my favorite coffee shop in the area)
A pleasant, cozy cafe. Delicious coffee and desserts. Polite service, baristas know the ingredients of desserts - this is a plus.
Of the cons: 1. Uncomfortable chairs without backs, quickly drink coffee and leave; 2. In the printed menu, the price of alternative milk is 2 rubles, and in the receipt 3 rubles. To which the answer was received that it was just an old menu. So maybe you should print out a new menu first, and then raise prices? 3. They don't bring spoons to cappuccino.
One of my favorite coffee shops. Non-standard interior, very spacious, large columns separate the tables from each other. Beautiful decoration for the holidays. They work from 7.30, which is also a big plus.
A large and cozy room, a large selection of desserts
I really liked the cookies with parmesan, I'll come back for more)
The loyalty system is not very convenient (cards like in the store), you can't remotely see how many bonuses you have already and often you just can't take it
Not a bad Opera cake. Cakes can sometimes be crispy and dry. The assortment is not very large. There is a lot of competition in the pastry shops in the area. And there are more interesting options.
Incredible impressions from visiting this place)
Having worked in catering for many years, I sincerely cannot understand one thing, does the owner really care so much about his reputation?)
We made an order.
Firstly, the staff does not know the composition of the baking, and I am not talking about the composition of the dough or some complex technologies for making creams, etc., but it is banal whether there is one or another ingredient in the composition. This is incredibly important if an alert comes to you and misinforms him - and the guest leaves for the hospital.
Secondly, the waiting time for 4 positions, of which two drinks (Americano and cocoa) and two croissants (which just need to be put on a plate from the showcase) is about 20 minutes.
Thirdly, appliances with stains from the dishwasher. They need to be rubbed, at least. In general, the quality of your appliances is disgusting, knives are full of game, like in a canteen.
The fourth point is that your employees simply cannot remember the order and what the guest looks like, to deliver Americano without splashing it all over the saucer. They forgot about one dessert altogether, and after filling it they carried it for another 15 minutes. However, they brought it without appliances. The drinks have already cooled down - and you probably need to eat with your hands. You can pay me the money, and I will train your staff to put dishes on the guest's table not over his head, sneaking up from behind).
Fifth. The quality of the coffee brewed by your interns is disgusting. It's tasteless. The cheesecake was lying with defects in the glaze on top. There are no questions about croissants. How can you give this to the audience, the question is.
The cherry on the cake is the hair in the coffee, which I found after drinking half of it. Rough...
There is a separate question about cleanliness, it is very interesting whether you have passed the sanitary station. And if so, how) there were two huge bags of garbage on the hall next to the bathroom. His campaign was being collected for a day and in order to go to the toilet it was necessary to contemplate this beautiful picture. In the bathroom, the sink has never been washed, there is mold and mucus in the corners. As they say, the bathroom is the face of the institution, it's scary to imagine what is happening in your production. I am silent about the bucket of cream cheese, which is very necessary for a guest to see in an institution that positions itself not as some kind of eatery, but a French bakery.
I want to mention the work of one girl, a blonde in pink - it is clear that she is the only one there who understands at least something and takes the rap for everyone.
A cozy coffee shop and bakery. Convenient location.
A wide range of mouth-watering, delicious desserts. A variety of croissants, not only in filling, but also in shape. The choice is not only for gourmets. A good coffee card. The barista is friendly and polite at a high level - the coffee is excellent. There is a bonus system. Visiting is a pleasure.
Purely by chance, I saw this bakery on the maps ... and I came in for a reason!
It is spacious, cozy, delicious desserts, and the choice is simply amazing!I want everything at once!
Nice staff, I tried Belgian chocolate-I was satisfied, although I don't really like to drink cocoa
In the cafe, trays with dirty dishes are on the windowsill, there are no napkins on the tables, to put it mildly, a not very friendly cashier with a haughty tone and face, when asked to announce what types of milk there are, there was a strong surprise and a reluctant story, and my last surprise that there are no spoons, i.e. the foam needs to be eaten with a stirrer. Chicory tastes good, but it's cold. There is only one conclusion-I would have closed my eyes to everything, but the arrogance of the cashier, the human factor, left a terrible impression. I bought a customer's card for nothing(
It's a great place, just right for dates, meetings, and work. delicious drinks, but not always fresh desserts, somehow I got an unbearably hard brownie, but everything is delicious
I really like this chain for its delicious desserts. There is a discount card. I often take it with me. From my favorite Paris-Brest and Halva Chocolate. I'm not the only connoisseur from my entourage.
The interior on the spot is also quite interesting. Close to the metro and public transport stops. Near the exit from the city. There is Space nearby. Inside it is quiet, calm, cozy.
The croissants were 100% not fresh. Probably not even yesterday's. There are ottomans and stools in the hall near the tables, it is uncomfortable to sit. Cappuccino was served even without a saucer - cup on the table. The girl at the checkout couldn't figure out for a long time what to do and how to do it.
The place is beautiful, very nice, polite and pleasant waiters.
Delicious coffee, a showcase with desserts looks great. The prices are average as everywhere, only the portion of desserts is very small (
The pastries are gorgeous, but round croissants, as for me, are not very good, greasy dough, greasy cream (
One of my favorite places. The peculiarity is that cocoa is not nesquik, but Belgian chocolate! I'm ready to come here for him. The coffee is delicious, the desserts are cool, beautiful and delicious! There is Wi-fi, wall outlets, beautiful clean bathroom, service 🔥🔥🔥🔥
Very tasty desserts. Previously, everything was fine, until a not very welcoming girl brought this kind of water for tea. I would like the waiters to be more observant and at least sometimes descale the equipment
The pastries do not look fresh, the croissant is not layered according to the rules, the taste is dry.
The cafe inside is untidy: the tables are not cleaned in a timely manner, there is a mess in the corner with children's toys, in general, the repair of the room can be seen hastily done.
The staff is not efficient, confuses orders. Coming from the street, one of the employees did not wash her hands, put on a crumpled apron and stood behind the counter.
A nice cozy place with quiet, pleasant music that does not interfere with conversation. I ordered the Baileys dessert with Belgian cocoa, the dessert was sweet, I think I would have drunk a liter of water, but I had even sweeter cocoa to wash it down, I even felt a little uneasy.
And yes, the tables were quite dirty, they don't have time to clean up apparently
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Show business's response
Маша Великанова
Level 6 Local Expert
October 2, 2024
I'll start with the fact that people selling pastries do not know the composition and what's inside.Owners well, let the staff try the products so that a person can describe the product, except that the croissant is stuffed, the person selling the product can't say anything.I took milfey and croissants-for me there was no balance of taste in these products-milfey is very sweet.Croissants are so-so.I can't recommend it.
The service in the gallery is terrible .... They offered a croissant in a box so as not to wash the plates ((( as a result, they overheated that it became rubber
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senixqxx
Level 9 Local Expert
May 8, 2024
It's a very nice place, the interior is very nice and cozy. the staff is very kind and friendly, everything is fine. the croissants themselves are very tasty and there is a large selection of them. I think the place deserves 5 stars.
The problem with the staff, the girl at the checkout with the appearance that everyone is noticeably infuriating. The tables have not been cleaned, the room as a whole is already quite shabby. Desserts are not worth these prices, we tried different companies, not so bad, but I don't want to do it a second time. Americano was at a temperature of just boiling water, water was not served with coffee, one of the desserts was forgotten and the staff did not even strain, with a view, well, OK. The round croissant was heated without asking, overheating it, as a result, the filling inside became just liquid and leaked out, it really spoiled the taste, as well as the appearance. The rest of the desserts are just ok, no more. The bathroom was pretty dirty.
Delicious desserts, puff pastry, bumble and mojito lemonade. Neat, clean, not hot, good service. The children's corner was pleased with a variety of toys.
Friendly and sincere, pleasant staff. The choice of croissants is large, there are many original ones. We went for the sake of interesting cakes. We enjoyed the delicious coffee. Compared to other well-known bakeries, the prices for pastries are adequate.
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Ангелина Базарова
Level 2 Local Expert
November 6, 2024
Today I ordered a classic croissant with pistachios and black tea with me. Overall, it's not bad, the pastries are fresh. But they mixed it up and gave me the wrong thing that I ordered. The receipt was re-punched. You will have to wait for a refund for an incorrectly made order by an employee.
The prices are average
I got into a bakery. The pastries were delicious, and the tea was fragrant. The atmosphere is cozy). We had a great time, but we took it with us... black bread, sourdough with dried fruits. It's very tasty from a walk🤩
Very tasty coffee, an atmospheric place and also great desserts with pastries. The check is slightly above average, about 20 rubles, be ready to leave for one person.
In general, the institution is worth visiting on a frequent basis)
The interior is average, not to say that comfortable poufs, but you can sit near the window, there is a counter, light music, dim lights, very tasty pastries, medium coffee, there is a small children's area
We came to lunch there was nothing from baking
The appliances were served dirty, sticky
Coffee with sour milk
When we first opened it was delicious, now it's about nothing at all, the brownie is not fresh
Not very friendly staff. The croissant was too dry, but the coffee is normal. Despite the fact that there were few people and the workload of the staff was hardly high, during both my visits there were a lot of crumbs on the empty tables – it's unpleasant to sit down at such furniture.
The croissant was brought crumpled, there was practically no filling, it was cloying. They don't know how to pack round croissants either, they put the chocolate top down
About nothing)
As confirmed by the absence of guests)
The New Year's dessert with cranberries is not very good at all:(
The assortment is small:(
There are a lot of huge things :(
The coffee is quite average: (
The canteen floors are thick near the walls:(
We had them in the soldiers' mess;)
But at least we washed them :)
So the interior is average)
I guess all the customers went to Buns :)
It's nearby and their coffee is better)
The rolls are really huge;)
A very cozy baker with a chic set of desserts, salted caramel in a jar and drinks. Minimalistic and very cool interior design. Fast service, it is possible to take desserts with you.
Good afternoon! We live outside the city, we have visited many bakeries in Minsk and, of course, we tried products in each of them. At first, when they open, they try to do everything well and tasty and natural, then they start saving and the quality begins to suffer. Your bakery appeared recently and we immediately fell in love with it. We have already tried quite a lot of your assortment. In our opinion, your pastries are undoubtedly the best among other bakeries. Your croissants are something!!Our whole family is crazy about them, they are sooooo delicious, I buy at least 3-4 pieces all the time and they all go away at once) We were very pleased with the work schedule, you work from 7 in the morning, it is very convenient that you can stop by before work and buy fresh sweets) They also gave me a discount card + cashback!