PEC
Directions
Raiymbek Batyr
3.2 km
Kazybaev Street
410 m
Information verified by owner
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153 reviews
July 26
If it would be possible to put 0 stars, I would be happy to do it. Disgusting transportation company! It's better not to contact us here- if you don't want to lose your cargo! We accepted the parcel on July 10, promised to deliver the goods in 10-14 days. Today, on July 26th, we can't get information about where our cargo is actually located anywhere. The support service is just zero!!! They don't answer the phone, and if they do, they don't say they don't know where he is! We can't get a clear answer anywhere, but yesterday we were told that they allegedly didn't have enough wrapping paper. How is that? It's the 21st century - is it really difficult to clarify with the sender or recipient whether it is convenient for him to wait so long or not. It has been more than 2 weeks, and the cargo has still not been shipped, according to them. It's just a disgusting delivery service!
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5
September 18
Well, what can I say! Sending from Russia is not a problem, they work for 5+, but in Kazakhstan, more precisely, the city of Almaty, faced such a problem: picking up cargo from the address, called twice to Russia to coordinate the fence from the address. They called back only for the third time and then! I went to the PEC myself at 3 Kazybayeva Street, Almaty. I ordered a car, they said they would contact me in the afternoon.
Bottom line: no one called, the next day, the driver called, thank God! Respect to the driver. Everything has been uploaded. I'll bet four ⭐, but with a lot of tension. Please make a direct number from Almaty, not via Moscow.
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July 29
And here you should know how terrible this transport company is. The boxes that were paid for as "fragile cargo" were brought in this condition (see photo). And it is also important that the cargo lay in the warehouse without movement for 2 weeks. And maybe he would have been lying there longer if I hadn't called the Almaty branch and the head office every other day for the second week of his lying there (operators respond to Telegram like a neural network, it's useless to find out something there).
I will never use their services again, and I do not advise anyone.
The cargo number is 8899 5267 9238, if a representative of the PEC comes here with this question.
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