PEC
158 reviews
January 10
Good day,
Very prompt service, The staff is very friendly, which cannot be said about TC KIT,
The service is at the highest level, we focus all suppliers in the PEC shopping center.,
We send it every time, we advise everyone
Thank you for the great service
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September 18, 2024
Well, what can I say! Sending from Russia is not a problem, they work for 5+, but in Kazakhstan, more precisely, the city of Almaty, faced such a problem: picking up cargo from the address, called twice to Russia to coordinate the fence from the address. They called back only for the third time and then! I went to the PEC myself at 3 Kazybayeva Street, Almaty. I ordered a car, they said they would contact me in the afternoon.
Bottom line: no one called, the next day, the driver called, thank God! Respect to the driver. Everything has been uploaded. I'll bet four ⭐, but with a lot of tension. Please make a direct number from Almaty, not via Moscow.
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1
January 20
I recommend it to everyone. I often send parcels to my children in Moscow. The staff is polite, and the transportation rates are loyal. Everything arrives without any problems, quickly.
I recommend the carrier, I have been sending parcels only by pack for 10 years.
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July 29, 2024
And here you should know how terrible this transport company is. The boxes that were paid for as "fragile cargo" were brought in this condition (see photo). And it is also important that the cargo lay in the warehouse without movement for 2 weeks. And maybe he would have been lying there longer if I hadn't called the Almaty branch and the head office every other day for the second week of his lying there (operators respond to Telegram like a neural network, it's useless to find out something there).
I will never use their services again, and I do not advise anyone.
The cargo number is 8899 5267 9238, if a representative of the PEC comes here with this question.
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2
2
October 25, 2024
We transported Almaty - Moscow, the norms are not quite right, the delivery time turned out to be higher than 17 days instead of 10-14 days, 1 table was broken, they did not reimburse, although they paid for insurance, The cost turned out to be more than they thought on the site, it turned out the same as private traders offered to transport 1 gazelle and only our cargo would be brought there and here. They were transported in April at that time, the price was about 600 thousand tenge. There was a plus - payment after delivery, but it turned out that the cards were not accepted for payment and therefore urgently sought money for transfer on the day of delivery. The rest is normal.
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August 5, 2024
Great guys, polite and cheerful girls at the reception! They told me everything, explained how to send the cargo to St. Petersburg, how to receive it. Everything is on a positive wave!
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2
October 18, 2024
The company is cool, it is convenient to send cargo without leaving home and also get its prices pleasant and the staff are responsive!!!
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January 17
The cargo was delivered quickly, there's nothing to say. But there was no service, I ordered the loading in advance, they said that everything would be loaded, as a result, they abandoned and ran away, I had to swear and force them to load. The movers there don't even care what the management says. The cargo was fragile, and the packaging had all fallen apart.
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July 29, 2024
The company is so-so, the service is average, it used to be better, the prices are horse!
The conditions are much more pleasant for competitors
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1
July 13, 2024
The cargo was sent to Almaty, accepted on 06/27/24, today is 13.07, its status has not yet moved from its place. Only the approximate date of arrival is changing, now it is 07/24/24. The response of the operators is: the packaging material has run out. 1. Is it really impossible to buy it in the city in 2 weeks? 2. Why is it not immediately warned about this? They wouldn't have sent it. 3. There are things in the cargo that cannot be in transit for a month. Who will compensate for their damage?
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4
June 19, 2024
The cargo was accepted on 06/04/24 and was supposed to arrive on 06/14/24. After two weeks (today 06/19.24), the cargo is still not even on the way. Tech support ignores, after repeated calls, an absolutely useless response was sent to the mail. there are no proposals to resolve the issue. The cargo was paid immediately. There is no information about the actual delivery time. If there is an alternative way to send the cargo, I strongly do not recommend contacting the PEC
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3
1
March 27, 2024
A good transport company, prices are reasonable, deadlines are almost always met, service is fast, they will help to unpack and, if necessary, load heavy cargo.
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1
2
January 22, 2024
Great company. I work professionally, quickly and competently!
I would especially like to highlight the carpenters
They know their business. Careful according to the rules
Are doing.
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1
1
August 15, 2024
It's a terrible place. They behave rudely, starting from the warehouse. It's been a week since I gave the package away, it still hasn't been sent. They don't say when they will be sent, they extort bribes
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1
February 6, 2024
I was going to write a review for a long time. In 2 words, when moving from the KZ to the Russian Federation, I sent 2.3 tons, paid a lot of money and insurance. As a result , part of the cargo was lost , a wooden box was punched with a forklift truck where there was an expensive tool and, ironically, a jar with unopened paint in which there was a penetration . Naturally, the contents were destroyed. All my claims and letters did not give a result, they were beautifully unsubscribed! In my case, cheap turned out to be very expensive. If you decide to use the services of this company, then be careful. And if the cargo is not large , then it is better to take off 👍Good luck to everyone!
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1
May 12, 2024
You can send the cargo quickly and conveniently on any day of the week. Everyone is polite and friendly. I liked it very much.
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1
2
July 26, 2024
If it would be possible to put 0 stars, I would be happy to do it. Disgusting transportation company! It's better not to contact us here- if you don't want to lose your cargo! We accepted the parcel on July 10, promised to deliver the goods in 10-14 days. Today, on July 26th, we can't get information about where our cargo is actually located anywhere. The support service is just zero!!! They don't answer the phone, and if they do, they don't say they don't know where he is! We can't get a clear answer anywhere, but yesterday we were told that they allegedly didn't have enough wrapping paper. How is that? It's the 21st century - is it really difficult to clarify with the sender or recipient whether it is convenient for him to wait so long or not. It has been more than 2 weeks, and the cargo has still not been shipped, according to them. It's just a disgusting delivery service!
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5
November 9, 2024
Great company. I have applied several times everything is fine
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June 23, 2023
I regularly send muses. tools. The guys in the warehouse pack securely. The transportation time is average in the market, but it is convenient that the website shows the location of the cargo directly on the map.
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October 30, 2023
Of the advantages, the price is adequate, there are movers who will unload everything themselves, there are boxes, bags, also poured with wood if necessary, they work both in cash and by bank transfer.
Of the minuses, cargo tracking does not work correctly, you cannot get through, there is a virtual assistant, but there is zero benefit from it
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3
April 13, 2024
what's happening? The cargo was shipped on 04/01/24, today it has not been shipped yet on 04/13.24. Why? why do you take on something that you can't fulfill, why didn't you tell the sender that you were having difficulties?
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6
1
November 5, 2024
Fast cargo measurement, good service, low prices
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July 26, 2023
Problems at all stages of maintenance. The cost of sending was calculated only after my 3 calls to the company. On the day of picking up the cargo, no one contacted me, she called me herself. As a result, the amount to be paid was set in the wrong currency, so I had to figure it out. They do not work on weekends, only from 9-6 on weekdays, so it becomes physically impossible to take the cargo. I made the payment by card, as a result, the courier came for cash👍
In general, this is a failure. Thanks for taking me there at all.
The only advantage is that it is cheaper than Sdek
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4
1
December 18, 2024
Good service. The staff is polite
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April 1, 2024
Only the people in the warehouse work normally. No one wants to work in the office. They lazily explain, several times you need to ask who to contact. Yes, they do their job, but without any desire at all.
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3
July 4, 2024
I delivered the cargo on 26.06. To date, the cargo has not been shipped.
8 days!!
I write to support every day. They answer that they will be sent on the next flight in priority
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2
October 21, 2024
Fast, reliable, friendly staff
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June 19, 2024
I sent a small cargo to the Moscow region .The arrival time has already been adjusted up two times.15 days is a lot, what do you think?
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1
July 9, 2024
Never contact this company, it just lies in their warehouse for more than 10 days, they say there are not enough people to make a crate!
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3
1
April 17, 2023
Never use this office. Everything was wrong. Starting from the application on the website. The pick-up of parcels was scheduled for one time, on the next page, when confirming, it was different. Needless to say, the parcel was not picked up at the appointed time. After the call, it turned out that my order was canceled without any notification. Finally, the parcels were picked up by a courier. There is no electronic payment. We had to go to the office. In the 21st century. When ordering, I made delivery to the door, indicated the floor and the presence of an elevator. The payment was made taking into account the delivery to the door. I specifically checked by calling the operator that the delivery will be carried out to the door. As a result, the delivery to the door was not carried out and my wife had to carry the parcels from the entrance herself. A charade, not an office
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7
1
November 26, 2022
PECK, in my opinion, has deteriorated in recent years. We sent two packages and there were a lot of questions and long discussions with technical support on both of them. Now the processes can be described as: the idea is good, the implementation is lame. About a specific office in Almaty. It's time to expand and automate logistics processes. There are few places for parking and loading cars, you either have to put them further from the warehouse, or block the passage, both options are annoying. Heavy trucks have forced the entire free area and they can be understood. In the current conditions of increased logistical burden, it is necessary to reconsider the approach to business.
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2
March 25, 2024
It's not like that (a complete failure. I called a courier to send it faster, as a result: I wait 6 days, I call myself constantly to clarify, and tomorrow I'm going to class myself
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4
June 10, 2023
It is easy to find, four attentive girls in the office, there was no queue, the delivery time to Astana was pleasantly surprised. The movers helped to unload without any problems. I spent 15 minutes on everything, quickly and conveniently.
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2
3
November 23, 2024
Helpful guys, thank you!
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January 21
Excellent customer-oriented shopping center
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November 22, 2024
For weeks, the cargo cannot leave, the queue for the crate...
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June 27, 2023
I sent the cargo on 27.05. As a result, the cargo was delivered, but the cost of delivery increased from 39,000 to 280,000 tenge. After 25 calls to clarify the situation, it was possible to find out that the cargo was not mine. By the way, pay attention to the deception, the cargo was measured and it turned out that someone would owe not 280 000, but 140 000. As a result, the cargo is ours and since 8.06 I have been waiting for the arrival of the cargo.
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6
1
May 3, 2024
They take a long time to deliver, very much
They have not been able to get to Moscow for a month now, I do not advise anyone to take zero responsibility
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5
3
October 25, 2024
I was sending the cargo. They arrived on time . Not expensive
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December 6, 2022
If you want to get a heart attack, contact the PEC! We sent the cargo from Russia to Kazakhstan, paid for delivery to the door, the parcel was registered in the warehouse, I call the PEC, they tell me that the courier will contact me today. 4 days pass, no one calls! I call them, they say that they did not send the request to the office and will send it later. The next day, they call from the office, arrange delivery for tomorrow. On the appointed day, the courier calls, says that he left with my parcel and will be there soon. After 20 minutes, he calls back and says that the parcel is lost!!! Supposedly they will look in the warehouse. We call them back ourselves, they say that there is no warehouse, she was lost in some of the border towns! It's just terrible, there are 200 thousand goods there! If the issue is not resolved, I will go to court.
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8
June 7, 2023
Convenient access. The girls at the acceptance of documents work smartly. If you need to send the cargo, then first go to the warehouse, they will weigh the cargo, accept it and give an invoice for shipment. And then go to the office.
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1
1
February 20, 2023
The sender did not delve into it, but to pay me, For a box less than 1 kg, they additionally added the cost of a 408t bag in which 10 people can be put, why CAN't an ordinary box be delivered in the usual way??? . they visited the 68t marking on the bill. they count down on the move . The deliverer did not give an invoice indicating the route and the cost of everything is hidden until the person digs it out himself.
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2
1
June 10, 2023
The receptionist makes me happy. He is polite and knows his job. Respect for him separately. And as in all pitches. Well done
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3
February 16, 2023
In general, it's not bad, there are nuances of course and they don't fit the deadlines. I'm shooting another star because the guys always weigh the same product differently. Sometimes the pallet is included))
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2
May 2, 2023
All parcels arrive on time. It is possible to pay by the recipient without a surcharge. Low shipping cost. Low percentage of insurance. There is only one minus - the only warehouse in Almaty.
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1
1
November 26, 2022
In general, I am very satisfied with the services, but if this is the first time and you do not know the subtleties, then you will be 100 percent deceived on weight and dimensions during acceptance. And they will ask for 2 times more expensive. Be vigilant and find out the preliminary price on the website!
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2
November 2, 2024
Fast and expensive
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July 17, 2023
The service is very long , there are not enough people to accept the documents , I waited for more than an hour, I will try not to use it anymore
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3
2
January 15, 2023
As part of the last delivery, a claim for reimbursement of part of the cost of the cargo was accepted and it was fairly processed - compensation was made. There are problems, the main thing is that they are ready to discuss and solve promptly)
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1
1
January 31, 2023
Great company. They work efficiently. The prices are reasonable , lower than those of competitors
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