Pec
Directions
Awtashkola
330 m
Information verified by owner
15 reviews
April 11, 2024
I delivered the cargo in Almaty, Kazakhstan. Couriers couldn't arrive for 2 weeks! They postponed the deadline for 2 weeks! We arrived on February 12, and after the fence I quietly flew to Belarus. But the cargo did not move for a week, the second week passed and began contacting the Almaty office. Answer: "you had to fill out an inventory, we couldn't contact you." At the same time, it was said before the registration of transportation that nothing needs to be described – the specialists will do everything themselves when weighing and evaluating. ok. I'm asking if I can make an inventory electronically? They answer that it is possible, but they call back and say that they have clarified and said that the inventory is not needed. The track changed its status to issued only 2 weeks later, on March 4, cargo movement began. The promised deadline is March 18. On March 22, I couldn't stand it and called the Pec again. The cargo is in Moscow and she cannot send it further because there is not enough inventory, the cargo will be sent for inspection, the deadlines were not given. It's been 2 months since I called PECK and asked them for transportation.
As for the employees of the Brest point: They do not admit guilt, they do not apologize, they try to shift all responsibility to the client during a conversation or to some other people, they try to justify themselves, they constantly do favors, they try to shame. In a word, children. I will never wish anyone to get involved with these children.
Today is March 25th and I do not know when I will see my things, none of them could tell me that.
An application to the court, consumer supervision, I hope, will cool their courage.
Update 11.04.24:
The cargo is still in stock, because the managers were unable to convert the amount from tenge to white rubles, calculate the discount and issue an invoice. Just today I received a letter from the Moscow office that they approved a discount for the delay, attention - 35 bel rubles!!!
Update 2: Online payment didn't work all day!
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March 27
I export furniture to Russia. It is convenient to work with the PEC - a wide network of branches, you can always find a convenient point for sending and receiving. The delivery time is pleasing.
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March 26
I was sending things home for the holidays. It is very convenient that there is a mobile application. You can track the cargo in real time. And the prices for students are quite affordable.
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