I would like to express my sincere gratitude to Daria for her excellent work in issuing TMF documents. She showed a high level of professionalism and attention to detail. Her approach to work is inspiring. I recommend Daria as a reliable and competent specialist!
Convenient access to the delivery gate, registration and delivery / loading of the shipment was quick, there were no queues. The departure was carried to the car and loaded! The staff works quickly and confidently. Everything is fine!
Here is the most powerful public charging station for electric vehicles at 750 kW. Few people know, and few people feel comfortable going. But if you go for a ride, then why not?
A good company, they go a lot of places, but you constantly need to fill out a bunch of paperwork and stand in line for registration. I recommend it if you have free time, if you are in a hurry, it is better to use the services of competitors
Fire. Special thanks and thanks to the girls on the documents, the smart guys, the pros, work like a machine gun, especially the girl who framed me today on a pre-holiday day. Just a professional rocket. It's a pity there was no badge on the glass, I don't know what the name is, in a word, a smart girl.
The casting company. This is not the first time I have applied. No questions asked. They will always help, prompt, advise. It was not an easy situation, they helped me figure it out, write a statement, and solved the issue. I recommend it from myself. And I will continue to apply.
We were dissatisfied with the work, from the moment we received consultations regarding the registration of the application itself to receiving the order. In the process, additional costs were added, the need to pay for the inspection, the total amount for transportation increased by 45%. The order was paid on 26.08, it was sent only on 29.08.
Excellent service, pleasant staff at the discharge of documents, everything is clear in the warehouse, they quickly loaded the boxes themselves into the trunk.
It's nice when a company goes to a meeting to correct errors in documents due to the sender's fault. Thanks to Anastasia's logistician for the quality work!!!
We have been working with them for more than 3 years. During this time, everything was delivered almost on time. There were a couple of delays in terms of deadlines, but everything is being resolved promptly.
What can I say. Sometimes it even seems good to work with them, but in most cases it's a nightmare. It is a classic that when accepting cargo in Moscow, the packaging is always wet, opened and who knows what else. The cargo may arrive, but the documents are forgotten, or vice versa. I would like to have the opportunity to unpack the pallet on the spot and put wood and film on the site, since it happens that it simply does not fit into the transport. But no, you can't do that, you see, some evil inspectors will punish you, although there is such a mountain of their own.
I send a lot of things by different companies, but the PEC gives good prices in the Russian Federation.
Queues are minimal.
The girls at the reception are the most beautiful and kind).
Problems were always solved over the phone, without unnecessary visits.
That's great!
They are not customer-oriented, the cargo arrived with a delay of two times and damaged, there was no declared crate. The staff on site does not make decisions and refers to Moscow. We created 3 appeals ourselves inside the system, and the answer came for 1 of them: "an official claim is needed"…. And the fact that an act of damage was drawn up and in the act of acceptance I crossed out the phrase on duty that there were no complaints about the timing and quality of services and made a record with the essence of the claim-they do not understand. In general, it feels like you are not communicating with people, but with robots with scripts....It's a pity that this happens😂
We cooperated with a cargo delivery company in Belarus - from the region to Minsk at the address.
They worked at the highest level, they were picked up in the evening and delivered to the apartment the next morning.
Pleasant prices, in comparison with other companies, polite courier, prompt delivery!
We will continue to contact you.
Convenient location. The operators are great, they will always consult clearly and clearly. However, the warehouse itself is a mess among the staff, some indistinct people are always wandering around. Until you start to remind yourself of yourself, you can wait for the load for an hour.
The Russian partners sent the cargo by this company. The cargo did not arrive in full, but the payment must be made before the arrival of the cargo. When overloading in Moscow, no one bothers to count a new manager every time a claim is made, everyone listens every time, requests documents and that's it! Once again, they switched to a young man, Ruslan, who is engaged in quality. He found the lost cargo, helped with its shipment from Moscow. After a month of searches, our cargo arrived in full. Many thanks to you, Ruslan. Thank you that during this time you have always been in touch and inspired hope. But in the future, when working with this company, we will be very careful.
The cargo was delivered on time and in safety. Very fast paperwork and issuance. Probably the lowest prices for delivery from Russia. I am very satisfied
The company's work is disgusting, the package is from Moscow to Brest. there have been more than 2 weeks in a warehouse in Moscow, 2 cargo places have been scattered to different warehouses, they cannot be assembled on one and sent for 2 weeks. When asked why they can't combine and send them for so long, they constantly make excuses - they gave your question to control, handed it over to the management and so on.. I suffered losses due to the delay. I do not recommend this transport company!
I picked up the cargo on Saturday. He arrived at 14:00 to pick up the cargo, and left at 15:30. It's been a very long time. There was only one girl working, there were a lot of people. And as I understood from the stories of people from the queue, such a long service on Saturdays is almost always
Everything is super sometimes, of course, there are shoals, but it is solvable. The girls on the documents are super. Everything is clear and fast.
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Виталий
Level 8 Local Expert
April 19, 2024
Pleasant service, responsive staff, prompted, told what to do, helped with all questions, convenient location and good service! In general, I am happy with everything, thank you!!!
the quality of the staff does not correspond to the city, the cargo was not given out, apparently staff turnover or other difficulties of a large company
will try to avoid them now
Well done. We have been working with PEC for a long time. There were misunderstandings in Yekaterinburg, there are no problems here, everything is on the level and very reasonable prices.
I have sent parcels by this company many times, both large and small.
Pec on Engineering is the most wonderful delivery service, considering it as from the sender's side.
The guys at the acceptance of the cargo to the warehouse are like bees, they work quickly, harmoniously, they will not keep you waiting long. At the discharge of documents, the girls also very quickly draw up documents, polite and sociable. No other company can hold a candle to it.
The merch supplier sent the parcel on the 6th, because of the incorrect operation of the PEC company, it went to the wrong address and did not continue the route to Minsk. For a week, the PEC cannot reissue the documents, for the third hour we have been knocking out information with the supplier about the cargo, I do not recommend it at all, the guys do not work stupidly.
It's a great office. The service is fast, without any unnecessary delays. The staff is polite, they always help with the download, it's important for me, because I don't always have the strength to download something myself.
They did not notify me that the goods that came from the Russian Federation needed to be sent to customs, they just arrived 200 km away, so that they would tell me that "we will not give you the goods until he goes to customs." It is necessary to report this!
I didn't like the customer service at all, the ugly attitude towards people, I don't advise anyone to go there.
I use the PACK all the time in Russia and did not expect that I would encounter such an outrage in my native Belarus.
I visited these establishments on December 12, no longer when I will not apply there.
I do not have enough words to describe the qualifications and mental abilities of the employees and management of this company, senior manager Victoria is particularly different. My cargo is in their warehouse and it is not delivered because the shipper indicated the name of the company and the surname of the director of the company at the time of shipment. the delivery address, phone, and passport details of the recipient are all correct, the recipient pays. They say no, we will not deliver the cargo to you, it will lie in our warehouse, just like the postman Pechkin. Tell me, are these normal people?
There is more order in the work. The output is fast, not like in a Whale. There are 3-4 employees on the issue. If there is a queue, it is small. 5-6 people will be served in 5 minutes. A convenient order form for picking up cargo at the address. Delivery time failures happen, but not often. Convenient location of the warehouse in Minsk.
The former head of the department, everything is cool except for one thing, you spend a lot of time on processing cargo / goods for delivery. I definitely recommend it, just be patient.
Just a terrible experience.
Delivery of cargo from St. Petersburg to Minsk takes more than 10 days. And instead of taking responsibility for their jamb, the company accuses the sender of an incomplete set of documents (although if the set is incomplete, why did they accept the cargo at all).
False information in communication.
The queue for issuing documents, the queue at the warehouse ...
I do not recommend it.
I sent the glass of the side door from Minsk to Moscow in a container with a crate
We took the cargo in the warehouse and processed it very quickly. Only 855 rubles were counted for delivery.
I recommend.