It takes a very long time to repair a simple breakdown. The price list shown in the maps does not correspond to the real one. I brought a suitcase for repairs on 15.12, the deadline on the receipt was 20.12, I arrived on 22.12, the suitcase is not ready, they promised to fix it by the next weekend, as a result, they fixed it only after my clarifying call on 27.12 (and in an hour), why the high price for fixing the handles (almost 60 rubles) did not receive any sensible explanations! I don't recommend coming here.
I repaired the accessories on the bag, I traveled all over Minsk, no one took it on, a broken bag lock was quickly made here in two days, the attitude of the staff was very polite, I was very satisfied. I will say this: such types of repairs are done here, they are not done anywhere else in Minsk, I highly recommend it, and I will be a regular customer
Wonderful and responsive craftsmen! I arrived in Minsk, but I tore my sandals on a walk..in the store, of course, they did not find anything in a hurry, they saw a workshop. It turned out that they had already closed, but immediately got into the situation and got to work))) we did everything in the best possible way! Hurray! My walk is saved! I highly recommend it to everyone)
I gave my shoes for repair (replacement of the sole, insole). The order was not fulfilled within the time period specified by them. I waited another half a week, called - the order was not fulfilled. I refused their services. I bought new shoes. As I understand it, they deliberately underestimate the deadlines in order to "hook" the client, and then "feed them breakfast". At the same time, they do not call themselves and do not say anything about the deadlines. And when you call, they say wait for the call. I can't say anything about the quality, because I gave them my shoes. By the way, do not make any prepayments!
I was repairing shoes. I needed a straight line, a place in plain sight. I asked three times exactly how it would turn out, an even line. If not, I will make shoes, because I gave 54p for repairs here!!!!! As a result, I take away all the curves!!!!! I'm so disappointed! I do not recommend this workshop to anyone.
They brought a backpack to replace the zipper. Initially, the deadline was called about a week, but then they began to postpone and say that the master was ill. When they asked for a refund, a master was suddenly found and everything was done on the same day. At first glance it looked normal, but after a couple of days the lightning began to come off. The backpack was not loaded with anything during this time. We decided not to contact them under warranty, because it's easier to take them to another place than to wear them every week
I express my great gratitude to the girl who told me about the repair and fittings of the bag!Despite my working hours, I went down to the Metro store and gave my advice on choosing accessories as a professional!19.01.2023! it's a pity my husband and I didn't ask her name in a hurry!Human thanks to her!
When placing an order, there was a need to replace the sole in men's shoes, including the pads in the upper of sayuzki's shoes, these agreements were respected only for the replacement of the sole and the replacement of the gasket was not respected. My opinion is that if your craftsmen are unable to perform this type of work, then they should be driven into 3 necks
I handed over shoes and a bag for repair, everything was done at a high professional level. Friendly receptionists of orders, notify about the readiness of shoes. A wonderful workshop, located in a convenient location near the Vostok metro station
They made broken heels in sneakers. They began to fall off a few hours after they put it on. I advise you not to apply. They charge exorbitantly, but they do it for a long time and badly
I gave them boots to repair. The cardboard in the backdrop broke and cut through the skin. Twice, when giving away shoes and on the phone when confirming the order with the master, they said that the cardboard in the back would be replaced, and there would be a patch under the cardboard. As a result: the cardboard was not replaced, the patch may be somewhere, but it was not possible to find it. The glue is visible from the outside.
It was also necessary to sew one seam, as the thread began to come out. They flashed it normally, there are no questions.
The usual repair, I don't know about the bags, but the case was sewn in such a way that they were ashamed to take the money themselves and did not insist that they take the order. (true, they immediately warned that they would not sew such a thing, but they would try)
The shoes were made carefully and quickly. They changed part of the sole, reinforced the backs, stitched. The prices are pleasantly different from other places.
See original
Show business's response
A
Anonymous review
October 16, 2020
They made me cool sneakers made of Italian leather. I am very grateful. I recommend it!