This is not the first time I have ordered flowers from this store and I am always satisfied. The flowers are fresh, the delivery is on time, and the decoration is always top notch! My husband ordered a bouquet of flowers and a Scandinavian salmon cake this time – it was such a pleasant and unexpected end to the day. The bouquet was beautiful, but the cake is just great! I didn't even expect that such an unusual gift would be so harmoniously combined with flowers. A 10% bonus on the next order is also a very nice feature that keeps you coming back. In general, if you want to pleasantly surprise yourself and your loved ones, I recommend it!
It's not the first time I order, the flowers are always fresh, the delivery is on time, they will always make out beautifully and sign a postcard. I recommend it and there is a nice bonus for the next order in the form of 10%. Thank you, I found my favorite flower shop 🥰
Hello!!! I want to express my displeasure or perplexity, I ordered lilies from you, according to you, they just arrived. Lilies usually stand for at least a week, but your flowers stood for a day, even the unopened buds fell off, just from the stem. How do you explain this? I threw money away!!!!
I do not recommend this store!!!
I've never seen this with Lilies before. The flowers just started to dry, and not the opened buds, not that they began to open, but just a completely closed bud fell off the stem. Why lie about the fact that they were just brought to you. Or they were not stored correctly or were brought in bad faith and transportation was disrupted. Definitely, this store no longer exists for me. A spoiled impression!
Thanks for the mood! A very beautiful, fresh and fragrant bouquet of white roses and carnations. And the white bunny turned out to be a pleasant surprise for me and the baby! The attention from her husband is always priceless, and you helped embellish the family celebration.
The prepayment is full. The prepayment will be refunded within three days.
The cost of a tulip on March 5-8 starts from 6 rubles (+71% of the regular price)
I ordered some flowers on the website, they sent me in Viber that there would be others, and they collected the third ones on the search results. At least they agreed to collect the ones they sent in Viber. "That's how you ordered it," although no one answered my message on Viber.
One of the advantages is that the packaging is included in the price, it is beautifully packaged.
The flowers open beautifully.
On the evening of 03/04/2025, a bouquet was bought, and on the evening of 03/06/2025, some of the flowers from the bouquet (lilies) turned into "dried flowers" and some of the flowers (roses, gerberas and carnations) did not change in appearance, provided that all the flowers were properly cared for. When contacting the store by phone, the employee said that "flowers are unpredictable and this is a living organism" and "you saw what you bought." This conversation ended my long-term shopping history at this flower shop. Customer orientation is not their forte, as well as the freshness of flowers in bouquets from the showcase. I'm not coming back here, and I wouldn't recommend it to you.
I ordered it for the first time. It wasn't a good situation that it seemed to me that I had ordered and paid for everything, but it was as if the order hadn't gone through. I wrote to the staff, it was even a little late, but I was very pleasantly surprised that they answered me quickly and reassured me that everything was fine and the order would be made! The service is at a high level!
I have been using the services of this store for many years. This already shows that good is not sought after. All beautiful, tasteful compositions, taking into account all wishes. Thank you so much for the wonderful work!
The staff is pleasant and courteous. The order was delivered on time. I wish I could have dreamed of a threshold for delivery or an additional one. the discount was given for pickup. Overall, I was satisfied)
I received a gift delivery from your store.I want to thank the girls for the beautiful composition, I really liked the bouquet, the flowers stood for a very long time.Thank you so much for the festive mood.My husband orders bouquets not for the first time, the flowers are always fresh, the staff is very pleasant and attentive.
Update
According to the last bouquet, the delivery was recalled and the bouquet was reassembled, it's nice
The last three times I ordered, there are constantly no flowers for bouquets that are posted on the site
In addition, the bouquets are collected carelessly, the composition matches, but it does not matter how it looks. The answer was "I will not order more photos from a different angle on the site
, there are enough other stores, they ruined the gift
I was at the Primrose store today and it turned out to be a complete disappointment. The selection and prices on the site are the same, but in the store they are completely different. I've been wanting to buy a bouquet of dried flowers for a long time. I planned it. That I would come. I will be able to see at least a few bouquets that are on the site, It turned out that in fact such bouquets cannot be collected. They offered the seller to collect a similar bouquet, they left for a while so as not to interfere. Of course, she collected it, but she put up the price 1.5-2 times higher than the prices that are presented as advertising. On the website, such a bouquet costs from 32 to 65 rubles, but in fact we paid 84 rubles. The wish of the store administration is to bring the site in line with prices and assortment, and all flowers presented in the store should have price tags so as not to mislead customers. I plan to visit the store again in a couple of weeks. I want to evaluate how the administration of the Pervotsvet store reacts to comments and does everything so that this does not happen again..
A great store , they will always prompt and help , a large selection of flowers and bouquets , friendly and cool girls 🌸🌼
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Show business's response
В
Виктория Резник
Level 4 Local Expert
March 9
I came to see the flower so that my husband could congratulate the little daughters. The florist made beautiful little bouquets out of ordinary small roses, not at an exorbitant price, but God, they are lovely. It's nice that you helped with the choice, offered options, now I will go here for more serious bouquets and flowers in general!
We are very satisfied with the delivery! Bright, beautiful bouquet, delivery on time. Assistance in choosing and placing an order. Thank you very much😊
On holidays, the quality is checked, and it's a shame when you prepare in advance, order 2 bouquets and on day "X" you stand in the store in tears. Because a huge part of the flowers in the composition does not have a marketable appearance. And all they offer you is some leftovers. Why not admit that the flowers don't look fresh. For 15 minutes they tried to prove to me that this is how it should be, and I don't understand anything. As a result, one of the bouquets had to be completely replaced. And the bouquet that we left, the price on the website and the price that they announced to me was for some reason new, they counted the packaging and something else. Although it is included in the price on the website. And everything would be fine, but they messed up with the delivery, I provided all the necessary information, but the courier calls me and says, "do you have flower delivery, are you at the address?" and it was said that the delivery was from children or from a son, but they said from a daughter ... and I'm not her daughter, I'm ordinary the manager who ordered the flowers, and she doesn't have a daughter at all. No one apologized, did not provide any bonus. It's like this is how it should be. Just making money, I'm sure on normal days the guys are good, but on holidays — it's not worth counting on them.
Pleasant service. I ordered a flower as a gift. And we consulted, and booked a week in advance and previously took off a photo of that very flower. Only pleasant impressions remained.)
The disgusting quality of the flowers. We bought peony-shaped roses.
They said it was a fresh delivery. The next day, 2 buds crumbled in my hands, all rotten. A spoiled holiday
I bought flowers for others, the choice is large, the flowers are fresh, the prices are adequate.I was only confused that I had to tell myself which paper to wrap it in (and whether I needed it in everything).
A week ago I made an order on the website, they called back within 10 minutes and helped me decide on the bouquet. Initially, I chose a bouquet that was not available. As a result, the bouquet was even better than it was originally chosen.
They delivered it quickly and even offered to write off the bonuses from the last purchase, which I forgot about.
In general, if you need to be nice-quick-polite, then you are definitely here.
They quickly gathered a bouquet, showed everything, told everything. It is best to pick up the flowers personally
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Show business's response
Алина
Level 5 Local Expert
February 22, 2024
The prices on the website and in the store differ significantly, I made an order on February 14, they called and refused delivery, because the prices are completely different and the necessary flowers are missing. I do not recommend it!
Disregard for customers
The order was not confirmed twice at the agreed time, I had to clarify the order status and payment details myself
As a result, the flowers were delivered without a postcard, and I also had to beg for a refund for it
I ordered a bouquet in advance on March 7 for the evening, knowing the excitement 8. They did not bring, did not call back, did not take the phones. I don't recommend it.
Two balls, due to the fact that the saleswoman did not want to make a bouquet of flowers that we liked, saying "that I will not sell them because they have not drunk water yet!( "