It's a very warm place, I was in Europe in November and this place left special memories.
It is really a small palace, a lot of details in the lobby, a courtyard with fountains, beautiful rooms with antique parquet floors.
We had booked another hotel, closer to the Duomo and more expensive, in the end I regretted that I moved, it's better to walk for 10-15 minutes, but live in this cozy place.