We bought an accumulator tool and after 2 weeks one battery stopped charging, after a month another one and after another month a third one, in one fell swoop they brought to the Service "terrible" batteries from the electric tool are diagnosed or repaired for a very long time, and are looking for any options for the buyer to pay for warranty repairs (replacements as in the cases previously with the European bosch service and supplies) (a month later, when calling to clarify whether the order is ready, they replied that one battery is not guaranteed and two more are being diagnosed , when all seals are in place, there is no mechanical damage. The board is filled with a compound and was charged only in the factory charging station, what can be attributed there that there would be a reason not to guarantee? We will wait for the official paper of the conclusion!!!
In different ways, both well and with nuances, the service does not willingly do acts, there are managers who write out a bill for half an hour, and sometimes you come and give everything quickly and write it out
Faced with a very unpleasant situation. The Viking couldn't start the mower. I contacted this service, they kept me for almost a week, as a result they said that there was no compression in the engine and I needed to change to a new engine. I did not agree to this offer and said that I was taking it away, which I was told I needed to pay for the diagnosis. I asked if a defective sheet was being diagnosed, the receptionist said that there was no compression. As I understood it, no one did the diagnosis and it was offered to pay for the minimum diagnosis. As a result, I paid and took the mower. At home, I decided to deal with the problem on my own. As a result, using the Internet, I found out that the intake valve was simply coked. Within 20 minutes, the malfunction was eliminated, the mower started working like clockwork. In general, I am shocked how these masters are trying to breed clients for money.I will not contact this service anymore and I advise others to be more attentive to these breeders!!!!!!
I ran into it for the first time. I'm not speaking for everyone, but only for myself. I gave the saw under warranty. The problem was not identified, but the saw was taken away in a dirty and dirty condition. Saw for a couple of months, gave it in a clean, you can say in a new condition and took it away as if they had been drinking firewood all this time and had not been serviced. My questions on the phone about the repair were not readily answered. When asked what the speed of the saw is, they answered such as the manufacturer supplied. Conclusion. No one checked the tochometer.