I stayed at this hotel in early October.I 've been coming here for the second year.A cozy hotel with a beautiful green terrace.Wonderful location in the very center.There is a minibus stop nearby from where you can go to any point in Abkhazia.There is also a central market and a supermarket nearby .From the balcony of my room there was a wonderful view of the beautiful fountain that serves as a decoration of the hotel as well as the park.
You leave the hotel and there is a walking road to the sea past a small shopping area.
I was satisfied with the rest. The room has everything you need for a comfortable stay.A kettle , glasses , a table with a sofa .The bed linen is nice.There are chairs and a table on the balcony.Everything for a comfortable stay .Of the minuses, of course, there is audibility, well, this is a disease of many hotels , if adequate neighbors , then this is not critical.It is quite possible to recommend it for recreation
We had a rest in the first half of August 2024.
A very pleasant hotel, located in the very center of Pitsunda, near the Historical Temple, perhaps one of all the hotels in Pitsunda has a very well-maintained, beautiful front garden.
There is a simple, not the most expensive and well-prepared cafe.
Very caring staff. Especially the hostess of the hotel, Eteri Konstantinovna.
The sea is 10-15 minutes away from the hotel at a leisurely pace.
I've rested here twice. I liked the proximity to the sea and the opportunity to visit the nearest paid beach for free. The hostess is a stern-looking woman, but kind inside. The cafe is not very good, there are more local policemen hanging out, having coffee and porridge in the morning. Room cleaning for 3, but this is a local calorite (whatever). Its own beautiful mini-par, which is also cared for by the hostess. Comfortably. It is not rich, moderately clean, convenient location, beautiful nature and a park. One of the disadvantages is the disgusting sound insulation of the room. I'll take it to help you. If I go to Pizknda, I will stay there, there is something to compare it with.
The biggest advantage of this hotel is its location. From the hotel, in just a few minutes you can reach all strategically important places - cafes, canteens, market, shops, beach and of course the ancient Pitsunda temple. The hostess of the Eteri Hotel is a lovely woman! Attentive, helpful, hospitable. Thank you very much for this and long life to her! The territory of the hotel is well-maintained and green, there is its own fenced parking lot with gates that close at night, so that the car is completely safe. Of course, this is not a hotel with Turkish service, but it is very wonderful for Abkhazia!
Simply the best hotel! The location is great! Five minutes walk from the sea! Restaurants nearby for every taste! The room has a huge balcony! The food on site in the cafe is of the best quality! I recommend it to everyone!!! We are very satisfied and will recommend it to all our friends!
Great hotel, very spacious and beautiful room. Beautiful territory, there is a closed Parking lot for cars. The best beach is not far from the hotel. Convenient location. We really liked it, we will come again. Thank you so much.
A very pleasant hotel. We lived on the 2nd floor directly above the entrance. A pleasant, clean room with a pleasant interior, if not for the lack of sound insulation, it would be possible to put a solid five, but since the audibility was excellent, it is certainly difficult to get enough sleep. They cleaned and took out the garbage, as it was announced, every other day. Although the hotel is located almost in the center, it's a long way to the sea, 15 minutes to the central beach, which after New Athos was terribly disliked by the number of vacationers and the lack of sun beds and umbrellas are not so many, so where to hide in the shade you still need to look.
I chose it based on reviews. Satisfied- matches the description and photo. The location is in the center, near the bus station, opposite the temple. The room is clean, and there is a cleaning service every 2 days. The annoying moments would include noise insulation and the fact that the bed for two consists of two single beds and there is no common mattress on top (wooden sides interfere if he turns over in his sleep).
Great hotel, I liked everything. Friendly hostess, location in the center of Pitsunda, not far from the sea on foot, at a slow pace of 5-10 minutes. While going to the sea or from the sea, you can have a snack, have a full meal in canteens or cafes. Pitsunda is a good place for a relaxing, family vacation.
We lived here in a suite from July 18, 2024 to July 22. 3rd floor, room 17. The Windows overlook the courtyard, everything is in working order, refrigerator, kettle, TV. Light. The sea is a 14-minute walk away. beach chairs and umbrellas are free of charge ,
The hotel has a salon, manicure, hairdresser. THEN we decided to extend it and moved to the standard room FROM JULY 22 TO JULY 25, of course there is NO NOISE INSULATION at ALL!!!! FOR THE REST, SEE THE PHOTOS.
ANOTHER DISADVANTAGE IS THE TERRIBLE DINING ROOM AT THE HOTEL! I ORDERED A BOAT and a salad, the dough was RAW, THE POMODORES IN THE SALAD WERE SOUR, THE CROUTONS were BLACK (they gave 600 rubles, just like that! Everything was returned to the cook , but no one changed anything and the money was also not returned (therefore, a minus to the hotel
There are so many cafes and restaurants around where we ate for 8 days of rest, APSARA restaurant is very Cool! Dining room Amza, Dining Room # 17, and they all feed tasty and inexpensive! . There is also a shop 200 meters from the Olympus hotel, where you can buy EVERYTHING
IN GENERAL, HAVE A GOOD REST FOR EVERYONE! THE SEA , THE SUN AND OF COURSE ARE GREAT !
Staying at the hotel two years ago. The location is excellent. the territory is magnificent, lots of greenery. A pleasant hostess.The cafe serves delicious food. Next, I will focus in more detail on the disadvantages. The main thing is wild audibility!!! I can hear everything!. Neighbors are talking - you can respond to their dialogue. This is unbearable!A family with a child was resting on the left. They got up at 6 a.m. to go to the beach. Accordingly, our rise was programmed by the neighbors. The cleaning of the second floor was carried out poorly. On the third floor, a permanent woman was cleaning, and (according to the hostess) our maid got sick. Not only was the cleaning on so-so, but due to illness, it was not carried out at all! I washed the annual dirt on the balcony myself so that I could stay during my vacation.
We have been vacationing here for two years in a row. A cozy place, cool, well-maintained courtyard garden. Comfortable clean rooms, but they are only for sleeping)) It takes 7-10 minutes to walk to the sea
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Леонид Манжос
Level 5 Local Expert
August 26
I liked the hotel. We lived on the 3rd floor of a 3-bed suite, the room is clean, has air conditioning, mini fridge, kettle. Everything works. The bathroom is clean and well maintained. The only thing is that the noise insulation is not very good, but it's OK. Light and water were not turned off during the rest, as many write. To the sea 15 minutes on foot slowly. There are 2 beaches.
1st on Gitsba Street, but there is a checkpoint and they charge 80 rubles for entry. The collection is chaotic, just locals take money, to be honest, I did not understand why?! Just like that.
2nd on Cypress Street entrance is free.
The distance is the same in time.
In general, the rest in Pitsunda is quiet, if you are with children, then you can relax here. There is almost no one on the street after 23:00.
We liked it.
Great hotel. The rooms are cozy, but there is not enough microwave and the TV quality is coming up. The staff are just extraordinary girls and the hostess is a wonderful woman. The location is very convenient - the city center is all within walking distance. People are kind and responsive, but of course a lot depends on you, both you and you. Only it's better to take a room with a view of the fountain, with a view of the courtyard it's a little gloomy. The hotel has a gorgeous garden with lots of flowers.
The room is not as beautiful as in the photo. The old worn-out look. We were with an infant. I indicated in the comments that the room should be clean. As a result, it is dirty, beyond words. We haven't seen a rag under the bed for years, and there's a streak of dust along the closet. Touching anything was disgusting. Well, I'll add noise insulation to the rest of the reviews, you can hear conversations about how neighbors snore. The food is so-so, not tasty. The only plus is the location of the hotel and a pleasant female receptionist.
I really liked everything! Great location, everything is clean and cozy! The linen was changed every other day! The staff is very friendly! There is a cafe on site, they cook delicious food there! The egg boat turned out to be the most delicious in the city! And how the birds sing at night!!! Thank you very much to George and Eteri Konstantinovna for the warm welcome. I hope that we will come to this hotel more than once!
Unfortunately, we ran into trouble when booking this hotel. After looking at the reviews, we decided to relax at the Pitsunda Hotel, wrote to the administration, responded quickly, asked to make an advance payment of 20% of the room price, which I immediately did, I BOOKED the room 2 DAYS BEFORE ARRIVAL! But it so happened that our child got sick the night before the day of arrival and, accordingly, we could not leave for Pitsunda. In the early morning, I called the hotel, a woman picked up the phone, said that she was the night receptionist and was not engaged in booking, she had to call after 10 a.m. After 10 a.m., she replied that she could not help in any way, she was not doing this, call where you booked. I called, wrote on WhatsApp, wrote to VK, but all to no avail, no one responded to the request to cancel the reservation. I got through only two days later, it was Monday and received a reply from a young man that he did not work on weekends and our prepayment was a fine for not stopping by. It's terribly unpleasant, very dishonest people, I don't even advise you to get involved with such people. And then I read the reviews more carefully once again, dishonesty is present among all staff and the quality of services wishes the best
I do not recommend it. We spent our holidays in Abkhazia in different hotels every year. But this is the first time we have encountered the dishonesty of the owners. Unfortunately, I had to cancel my room reservation for July. The conditions of the advance payment have been met - more than 30 days before arrival. But the advance is not refunded. At first they promised to return it tomorrow, but now they are silent. The amount is not large - 10 thousand. They obviously don't value their reputation. Please take note if you decide to relax at this hotel.
The price does not match the quality. The rooms are dirty. The curtain in the bathroom was look, wash and cry. The breakfasts are disgusting, if you can call them breakfasts (they used cheap, unnatural butter, like a spread. Milk porridge was cooked not with milk, but with water with this terrible spread). Well, the service is certainly not comparable to Rixos. No one met us upon arrival, had no information, and they were rude. And we just arrived for the first time in sunny Abkhazia 5000 with breakfast, it's not worth it at all
April 2024.
Cons: we had a rest when the season was just beginning. There are few vacationers, but this does not mean that the hotel staff will work as it should. The staff is absolutely not hospitable, there is never anyone at the reception. The room was not even ventilated or dried after the winter (wet mattress), there is mold in the kettle last year. They asked for another number. They gave it to me. But at the same time, instead of apologies, they listened to a bunch of snarls in their direction. Cleaning: until you ask, you beg for toilet paper.
Pros: location, within walking distance there is everything: shops, cafes, a park, 10 minutes walk to the sea. There is a parking lot on the territory. There is a cafe where you can eat very tasty food and the service is excellent. The cook and the waitress of this cafe are the only people among the staff who work responsibly and are hospitable. Special thanks to them, if it wasn't for them, it would be very sad. Conclusion: to go there a second time or offer it to someone: no way.
The hotel is good, but there is one thing...The hotel is being renovated and no one will warn you about it. If you live on the 3rd floor in the area of 20-18 rooms, then from 8 a.m. to 9 p.m. you will be accompanied by sounds, a grinder, an electric pipe and from the balcony you will see clouds of dust.
Among the advantages: convenient location, near grocery stores, pharmacies, cafes, canteens. The beach is also not far away, 15 minutes along the reserve.
Of the cons: the rooms are very dirty, cleaning is rarely done, the toilet was not completely cleaned at check-in, which immediately spoiled the impression. The water in the shower goes very badly. Occasionally there is a strong unpleasant smell in the toilet, especially in the morning. The furniture in the room is living out its life, everything is falling off everywhere..
I'll start from the beginning, so to speak, from the entrance.
The hotel has a beautiful reception, at which no one is sitting, but there is an office with a sign administration, where a beautiful elderly lady is sitting. There is a smell of dust and rotten water from vases in the office, and there are more than one of them. There's a lady sitting there, with an interesting character, well, you can close your eyes to that, in general) When we were given the keys to the room, it turned out that we have the second floor and there is no elevator, but I have a bad back and now an exacerbation, it is heavier than 1 kg for me, nothing can be lifted, there are only girls among us, there was a man, I don't know what his position is in this institution, but when we asked him to lift the suitcase, he asked, the suitcase is heavy, we say well, yes, in my understanding it is more than 5 kg, it is already hard)) to which he says, no, I won't.... And they don't have any men among the staff anymore, they looked at us at the same time, as if we had asked for a foot massage!
Well, naturally, we freaked out and dragged everything ourselves. Upon entering the room, we saw that it was large, with a large balcony, with a kitchen, everything seemed to be fine, but then we saw that there were holes in the bed linen in the room, in another room, the duvet cover was stained, in the bathroom there was a towel on the floor, also in brown spots. Next, in the evening we wanted to put the car on the territory, there is a phone number at the bottom, which we need to call to open the gate, well, what do you think?)) no one answered the phone, in the end we went inside to look for people, we didn't find anyone in the hotel itself, they had fun in a cafe next to the hotel, met us again with their face on the table, did a favor and opened the gate. The next morning, when I went into the bathroom, I realized that the sewer stinks very much, lifting the toilet brush, I realized that it had not been washed or changed for a very, very long time, I will not describe what I saw. I would like to say that the cost of the room is not so cheap, i.e. it is not three kopecks, for which you expect to see at least a rixos, quite a price for which you can normally clean the room, put decent bed linen and greet the guest with a smile! In conclusion, I want to say that the only thing that pleases us is that we came here only for one day, if we had planned for a longer period, I think we would have moved out right away, because after what we saw, there is no desire even to go to the shower here, because there is no certainty that the rooms are cleaned normally. I do not recommend anyone to check in here, there is a huge selection of hotels, it's better to look for another one, so as not to get upset about the attitude towards you and your vacation!
We rested at the end of July, for 14 days.Standard room,
double room on the second floor.
Pros: there is a refrigerator, a hairdryer, a kettle, furniture on the balcony.
I didn't like it: the bed linen was washed, with the seal of the Pitius boarding house, apparently from the Soviet era, pillows, blankets were all stained.
We had a rest with my wife in September,rest with a bang,special thanks to the hostess Natalia,helped with excursions,always suggested how best, where to go, where to go,a room for two,all the amenities for living in a room, so if someone is looking for a good not noisy place to them,the sea is clean, the beach is excellent and places there is for everyone, there is no need to walk on their heads.Valery.
A Soviet-era hotel. Rooms require updates, replacement of beds, mattresses, pillows. There were no problems with water, but otherwise, so was the whole of Abkhazia. If you're not too fixated on comfort, it's fine. The price is average for a second.
good evening! we booked a room for a day with a double breakfast, through the website for a one hundred percent prepayment, they did not give us the room keys for a long time, it turned out we had to pay on the spot, they did not see the payment, we had to look for checks, receipts, discount the owner, by the way, he did not answer anything, we were told that we would have to once to pay for the room, the keys were given, but they did not return to this issue, apparently the payment was completed. the room is terrible, to put it mildly, no consumables except cheap hand soap, the toilet is dirty, the smell of sewage, there was a dirty towel on the bathroom floor, the floor is dirty, the condition of the shower is terrible, mold.
the check-in began with the fact that I began to clean the toilet, the lid, and wash the watering can in the shower, because it was disgusting to touch anything, black hair, stains, dust, linen and towels were in terrible condition, a roll of toilet paper was already half used by someone, rust on the balcony, the table was black from dirt and dust, the windows in the room are dirty, stained, the curtains are dusty.
everything is old both inside and out, there has been no repair for a very long
time. of the advantages: the breakfast was quite decent, the beach was nearby, the staff was polite
for 5000 rubles per day, my room did not get enough of the word at all, if I had initially known about its condition, I would not even have wanted to stay there for free
, I booked a room in a short time, the first one I came across, I didn't read the reviews, so I paid
, always write reviews so as not to spoil your mood on vacation like this!
Great hotel. There are finishing flaws on the outside, but inside the room is in excellent repair, with a beautiful view from the loggias.
Cleaning every two days, linen is changed every 4 days.
There is a very beautiful park with a playground across the street. The territory is beautiful, green, well maintained. I recommend
P.S. Nda ... A year later, the situation has changed dramatically. The attitude towards the guests is disgusting, not a foot here anymore
We had a rest in 2019. We liked everything. The only thing that really bothered was the music from the restaurant opposite and the refrigerator in the room was working noisily. Otherwise, it is comfortable and clean. It was adequate for the price.
I highly recommend it! We rested from 24 to 27 June 2024. The furniture in the room is old, shabby, and the towels are torn. There is an unpleasant smell in the room, there are no beach towels. It is difficult to iron things, the sole of the iron is burnt. Construction is underway on the territory. Do not spoil your vacation, there are many decent hotels nearby
I liked everything, clean linen and towels, cleaning every day. The decor in the room is acceptable!
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2
Леонид Т.
Level 5 Local Expert
December 28, 2023
Pros: the city center, close to shops, a playground, a beach, two cafes nearby where you can eat tasty and safe food, the bazaar is also not far away. Daily cleaning service. Clean linen. The presence of a refrigerator, air conditioning, hair dryer, TV. Relatively quiet, well-maintained area. Stable fast internet connection.
Cons: several times there was no water in the evening, it was impossible to wash. There is not enough microwave. The furniture visible in the photo is covered with velour... Well, that's it. The main disadvantage is the presence of some blood-sucking insects, with a high probability of bedbugs, constant bites in the child in the morning.
The relative disadvantage is that you can hear the concert program in the cafe very well
The entrance group is very decent. Everything is clean, cultured, neat. But once inside, you realize that it's a little further from ideal and much older than it seems. There are some imperfections. Light bulbs, wires, cobwebs, chips, paint, and other attributes of the absence of stars. Morning cleaning takes place under the guise of a pile of garbage bags from all rooms in the corridor, next to a water cooler in which only boiling water can be poured.
The room has all the furniture with fabric trim. Clearly seen the sights. The air conditioning is located on the balcony. It's constantly buzzing. It works very noisily. You expect a quieter job. If you don't use it, then the next one is noisy.
The location is not bad. In the very center, at the entrance to the park, close to shops and the cathedral.
The place is beautiful.
The purity of the three.
There is only liquid soap in the bathroom.
Upon check-out, the staff broke in 40 minutes by opening the door with their key and decided to clarify that it was necessary to leave the room before 12.
If there is no more choice on the booking, then I advise you. In any case, it is better to look at the other option, they have built enough here.
If you are 35 +/- then this place is definitely not for you, but the older mom and your children will definitely like it.
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2
Человек
Level 13 Local Expert
July 6
Good location, white bed, beautiful front area, hall. That's where the + ended.
If you choose a hotel only for "overnight stay", then ok.
There is no cleaning in the room, the attitude towards the guests is the same. Once they ordered breakfast, they wanted porridge, seeing that they were taking it out of the refrigerator, it is not known how many days the porridge was, they refused. We went to the dining room opposite, where we were politely, tasty and, most importantly, we were fed a fresh breakfast
This is a place where the beach and water are stunningly clean, since none of the rivers flow into the sea in Pitsunda - the water there is crystal clear. The sea is one delight, and the view from the sea to the shore, where there are giant pines and this smell. Pitsunda is definitely beautiful because of the purest sea )
The hotel is pleasant. This is a godsend for Abkhazia. The hostess of the hotel is polite, she will tell you everything and show you. The cafe at the hotel does not correspond to the level of the hotel itself, the food is not tasty. The rooms are good, the view should be taken exclusively to the garden.
The sheets are dirty, the mattresses are sagging. The rooms are different from the photos.
The reception is 24-hour, payment is possible only in cash or by transfer
The review was deleted from the official website of the Pitsunda hotel!!!
The rest was not spoiled much, but I wanted the rooms to be comfortable, like a pretentious territory at the entrance to the hotel. We stayed at the Pitsunda Hotel in July 2023, stayed for 5 nights. The room was not cleaned during these days. There are dead mosquitoes on the walls (left over from former vacationers), sand and cobwebs in the corners on the floor. I asked the administrator to replace the mattress on the bed, which creaked when turning over and made it difficult to sleep (a double bed is two single beds pushed together) My request was written down in a notebook, but there was no reaction.
We went to the Akryfart canteen across the street to eat. Great dining room!! They ate only in it!!!Delicious food, inexpensive, portions are large. There were no stomach problems. The staff is very attentive, helpful, kind. And most importantly, you can pay by transfer, because there is free Wi-Fi.
Of course, we understood that the service was not here, but…
Here are just a few examples: 1) the sofa, which, when trying to decompose it, showed an unrealistic amount of dust and dirt inside, 2) there are only two cups for tea in the room where 4 people live (they received a "service" answer to the administrator's question - how much is there, so much is ... 3) for unknown reasons burned on the territory right in the middle of the day there is a mattress under the windows of the guests (with the corresponding accompanying stench ...), 4) milk that ended in the coffee bar in the middle of the day (is it really so difficult to buy it in Pitsunda?).
The place itself is undeniably beautiful, near the cathedral, a decent cafe, market and shops, 15-20 minutes to the sea at a calm pace, the territory is pretty from the entrance, but a lot of imperfections from the sides and back…
In short, we will definitely return to Pitsunda, but definitely not here anymore.
I didn't rest, I just planned. I booked a room, transferred the money. And so the situation turned out that in the morning I had to cancel the reservation for family reasons. And I didn't get my money back until three weeks later, and then I had to call several times. Although it was not the summer season, but early spring.
The rest is wonderful.the nature is wonderful, the people are friendly. Of course, the buildings are old and the furniture is too, but the fact that the buildings stand on the shore and the view from the balcony to the sea and mountains! There is a relict pine grove under the windows! We were going to relax not in the room, but in nature. The food is simple and satisfying.
The mattress is disgusting. There is not even a bar of soap in the room. The breakfasts are bad. How can you ruin an omelet, cheesecakes? I liked the coffee.
We rested last year in an apartment on the third floor (there is no elevator, so it's hard for elderly people to carry suitcases). There are some flaws. And so on to a solid four! Everything was there - from the dishes and the kitchen corner to all the ironing and drying accessories. Nice appearance, although the hotel is still from Soviet times, but with a new renovation. A small garden-flower garden, fountain, benches. I am glad that there is no parking right in the courtyard, as in many guest houses right under the windows (it looks very unpleasant and affects the environment). And a small cafe.
I liked it - The beautiful territory of the hotel, there is Parking, you can walk to the sea in 10 minutes with a calm step along the central alley, near the Great Pityunt landmark, there is a Playground across the street in the park, the hotel has a dining room. At our request, we were provided with a high chair and a baby potty in our room, since we were traveling with a small child. The heating is air conditioned, but we were also provided with a heater. Very caring staff. Thank you so much for the warm welcome and warm welcome to Irina and Eteri Konstantinovna! We will definitely come again!
I didn't like it · The lobby on the ground floor is being renovated, but we knew about it from previous reviews. Low sound insulation, you can hear what is happening in the next room. We were in early December, there were almost no people, so it didn't bother, but I think in the new year and in the summer it can cause some inconvenience.
Arriving at the Pitsunda Hotel, we were satisfied. A quiet, cozy place.The room was cleaned and clean linen was replaced in a timely manner.A pleasant, good impression was created from the director of the hotel.I especially want to express my gratitude to the hotel staff -Irina and George! Your responsiveness is beyond praise!Thank you so much for your help! If each of us acts like you, there will be more kind people in the world and fewer poor and offended people.May you have someone to count on and rely on in difficulties! THANKS again!!!