Unambiguous 5 stars! We had a rest from July 15th to 21st. A suite, and one day, because of the early arrival of the Family. All rooms are clean, modern furniture, plumbing, TV, WiFi. Kettle, refrigerator, dishes, safe. Excellent location, right on the border of the reserve. Excellent service. Purity. Transfer to the hotel and back with an absolutely excellent driver in a good car. The maids clean everything perfectly, towels are changed regularly. We used the laundry service - everything is OK. I saw complaints about the rigidity of mattresses and nutrition in a review on another site. I will say this, as a doctor, mattresses should be like this) According to nutrition, it can be noted here that it is more with a dietary bias than a Caucasian one. However, there were also kebabs and pickles. Super eclairs or are they more like shu buns) In general, I ate with both cheeks))) my wife was annoying herself all the time) The menu includes pancakes, cheesecakes, meat, fish, various vegetables, salads. Bakery products. I will also note a very convenient meal schedule, it allowed you to swim quietly almost until sunset, as well as lunch allowed you to calmly plan the morning. The manager Tatiana is friendly and very pleasant. In general, the staff is adequate and friendly.
The hotel is well suited for families with children, a fairly quiet place, close to the beach, there is a small playground for children.
You can watch movies on the roof of the hotel in the evenings, but we never got to that point. We'll postpone it until next time)
During this time, electricity and water supply were cut off in Pitsunda a couple of times, we did not notice this, since the generator and its own well are working at 100%.
Are there any points that could be improved? Sure. For example, the WiFi in our room in the bedroom fell a little short, apparently due to the location, and sometimes got lost, while the other one worked perfectly in the room. But it's literally all at the level of quibbles. Well, just individual preferences, as in the case of food or the rigidity of mattresses, for example. So the hotel can get a well-deserved top score.
I definitely recommend you to visit. Considering that our vacation at the sea was short this year, it was very important to get excellent service and comfort, and not to make a mistake with the hotel. And I am very grateful to the hotel staff and its owners that I had no headache for a week, but only rest and the sea)
We rested for the second time. The ideal location of the hotel, near a relict pine forest, through which there is a path to the sea. Everything is very close. Attentive staff. Exceptional cleanliness both in the hotel and on the territory, there is a children's playground, a table tennis table. Three meals a day, varied, vegetables, fruits, fish, meat dishes, desserts
Our favorite hotel in Pitsunda, there is no better hotel there, suitable for those who appreciate a calm and quiet environment on vacation.
The hotel is well maintained and clean, both inside and out, the food is good, new dishes are served every day, delicious at home. The hotel can be called a family hotel, who appreciates peace and quiet on vacation, he returns there again and again. Ten minutes to the sea slowly, you can go to the beach where the Pitsunda resort complex is, snow-capped mountains are visible there in clear weather, the second is less picturesque, but sparsely populated and quiet.
Personally, after my millionth megalopolis, I reboot there 100%.
The administrator Tatiana, a Russian, adequate woman, always takes into account all the wishes and appreciates her guests.