Hello, the staff is good, I mostly go there with my friends to eat their delicious pizza, the building is quite beautiful, clean, overall I rate it 5 stars!!!
Unfortunately, my visit to the Pizza Blues branch left an extremely negative impression. From the very beginning, everything went wrong. Dirty forks were brought, on which the remains of food were clearly visible. It felt like they were just washed under running water, not caring about cleanliness. Questions about sanitation arose immediately.
Although the hall was empty, the wait for our order dragged on for more than 20 minutes. All this time we sat and watched as the people who came later than us were already receiving their meals. What prevented us from being served faster is a mystery.
But that's not all. When the food finally arrived, the waiters managed to take the plates so that their fingers touched the food. This is an absolute disrespect for customers and a lack of basic hygiene skills. It seemed that the staff was completely uninterested in their work and did not care about the comfort of the guests.
The cafe left an unpleasant aftertaste not only from the food, but also from the quality of service. We are disappointed, and we do not plan to return here anymore. I do not recommend visiting this institution to anyone.
Of course , we ordered the tenderness cutlets to take away with mashed potatoes . After bringing home, the child was horrified. 🤣exactly 3 teaspoons of mashed potatoes. 3 TEASPOONS 🤣🤣🤣. And a cook should learn how to cook mashed potatoes (it's hard to call it mashed potatoes..) just potato paste .
Where to go for lunch in our city?! Of course, Pizza Blues. Fast and delicious. And no matter what corner of the city you are in, there is always one of the PB cafes nearby.
For so many years, the institution has kept its brand. I really like their cuisine, and this is a great addition to coming to Ust-Kamenogorsk! There are already many varieties of this institution, but the classics remain classics! For me, the most delicious pizza in Pizza Blues😊
Taste of childhood: every time I come to Ust-Kamenogorsk, I consider it my duty to come here. Excellent prices and consistent quality for many years))
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Show business's response
Татьяна Жан
Level 9 Local Expert
March 5, 2024
The food is delicious, based on home cooking! The staff is polite, diligent and attentive, however, as is the service! The atmosphere is cool, the renovation is done and the theme is new. I didn't wait long for the order, looking with interest at the new design of the area with famous Italians of all time. The cafe is clean, bright, beautiful and cozy. I'm happy to come here.
It is very bad that they refuse delivery, we live in the city, in the village. Peaceful.... The traffic police is close, very close, so they take you there, but not a little further... It is very rude to refuse delivery... They were persuaded in every possible way, but alas...
In principle, everything is fine, but there is one thing... the guest service is a little wrong, even though you ask to bring something from the menu in the first place, and they, that is, the waiters, bring what is ready! And so well done!!!
Good afternoon, I want to thank you today the food was very tasty, we brought everything, we come often,the cashier Elena is very kind suggested delicious options, greets guests with a smile,the service is at the highest level, thank you very much
Mmmm... something to say... the service is not great, he wants the best, the dishes are dirty, the kitchen is homemade, delicious, but not everywhere and not always
Time-tested quality. I moved to Ust-Kamenogorsk 11 years ago and the first catering I visited here was Pizza Blues. So in 12 years, the quality has not become worse.
I remember when students went to Pizza, there is always the same problem, they carry the order for a long time and bring pizza, which they have to eat in dry water and drinks after half an hour. Almost 20 years have passed and nothing has changed. I went in for lunch, there weren't many people, hot food was brought in 30 minutes later, I ate it dry, there were 5 minutes left before the end of the lunch break, there was nowhere to go, I had to go to work. I got up, got dressed, and looked at my dessert and water being brought. I drank on the go, the dessert was really beautifully packed for me. Tasty, inexpensive, but damn, the trouble with the service has always been and is.
Everything is old, worn out, the waiters are disgusting, they brought pizza, not cut, but delicious. The devices were supplied by hand, not wrapped, unsanitary. The products are cheap. We came in as soon as they opened, it was a long time ago, the service and menu were at 5. Now it's only 2. Alas! We won't go any more.
The restaurant chain is good, but it gets worse every year. The staff is lazy and barely moves, the portions are smaller every year, and the prices are higher. A quick snack, no more.
They cook very well. The waiting time for the ordered meal is from 2 to 15 minutes. The service is very good. The waiters are polite and helpful. I recommend it as one of the best fast food chains in the city!
The food is delicious and hot, the staff is good, the waiting time for an order can sometimes exceed more than 30 minutes, the atmosphere is cozy and attractive, but in the summer gazebo, which is located on the street, horror is happening! Pigeons fly everywhere, climb on tables, dump everything, eat leftovers and the desire to eat disappears after this
A good place to stop by for lunch. It has existed for a very long time, I have been eating here for 20 years. The staff is calm and polite. It can be a little noisy here, but not critical, since the cafe is family-run and most of the visitors come with children. The wait for the order is not long, it usually takes me less than an hour for lunch, in a place with waiting and a leisurely meal. The food is on the level of a very good canteen.
Pizza is the number 1 in the city.. There are no other pizzas.. pleasant atmosphere.. beautiful girls are working. Waiting for the best (in terms of ordering)