It would be possible to put a zero. Pizzas were ordered in the morning for the evening. The wrong order was delivered late. Then they brought 3 instead of 4, demanded to pay for 4. The manager did not say anything, apologized and that was it. Quality is 0, customer orientation is 0. There used to be a good place, but now they are too greedy.
Stripped seats, there used to be a choice on thick or thin dough, they said that only on thin, heavily dried.A girl with a dog in a closed carrier was not allowed on the summer veranda, this is a huge minus - the Soviet department.
It's time to change the upholstery of the sofas. I left three times in torn tights. I use it at least once a month. And there is nowhere else in Svetlogorsk to meet with friends or business partners. They are delicious, polite, attentive, and the prices are acceptable. Thanks!
We came to eat and relax, we wanted to order lunch (it was 15:40 on the clock),we were told that the dinners ended at 3 o'clock, the waiter behaved disgustingly, to wait for the waiter, we need to wait until she talks with all the staff, after our remarks about the dinners, to our surprise, another waiter came,finally- then we made an order, half of the dishes from the menu were not in the kitchen, well, okay, we measured up, brought tasteless noodles with curry (there is a completely different dish and sauce on the menu), the chicken seemed to die once again in my plate, the rest of the dishes were made in advance and heated in the microwave, in general, the service is at zero,there is no pleasure from driving at all:(
We came to this institution today, the electricity went out during our order. We sat for an hour waiting. There are no questions about the light, it's not their fault. There are very big claims against the administrator. During working hours, when there were customers in the hall (although there were few of them due to the lack of light), including children, the administrator invited the waiters to drink champagne. And they did not go into the back room, but stood in the middle of the hall, in full view of the customers and drank champagne at full volume. Instead of somehow smoothing out this situation and offering at least some solution to the problem so that customers stay (dessert, drinks), the administrator encourages drinking alcoholic beverages at the workplace. This is the bottom, gentlemen!
After the dog and I (a small levretka in a carrier bag) were not allowed into the shopping center, I specially went to the cafe and asked the waiter if it was possible to have lunch with the dog on the veranda. She said of course! I parked the car, waited for my relatives and joyfully came to the veranda, where the administrator, slurping borscht, told me without looking up from her plate that this was a catering place and animals were not allowed. Oh, the 21st century is in the yard, separate the collective farm from the city already.
The dishes in the restaurant are more or less, and the delivery is just tin. Every time they bring some terrible pizzas, then a stick from some kind of broom in the pizza, then all the pizzas are crumpled as if someone sat on them, then burnt. I just don't have the strength anymore. This time again, three pizzas are just black, but they taste like charcoal. Every time I hope that something has changed for them and every time they disappoint.
The staff is mostly friendly, but there are a couple of waitresses who can be waited for for hours. I came across all kinds of food on delivery. There was a time when it was impossible to look at the pizzas that were delivered without tears
I was satisfied with everything. For such a spacious and filled pizzeria, orders are brought quite quickly, payment is both in cash and by card, the dishes are delicious and for fans of more than one cuisine for sure! There are also a variety of drinks that you will definitely like. The price/taste/quality ratio is quite acceptable. There are discounts for birthday people (you only need to show your passport), members of the BRSM club, you can also ask about other discounts. Have a nice meeting at this place!
Everything is wonderful, the atmosphere, the staff, the background music. There are almost no complaints about the kitchen. Sometimes individual meals/drinks cannot be obtained
The food is delicious
The staff is polite
Pizzas are not burnt and very tasty
You have to wait for food for about 20 minutes
The drinks are delicious
The music is calm
Wonderful catering.
The menu is always changing, the service is excellent, there have been no quality problems during its existence, unless in small things and then it is not critical.
The only place in Svetlogorsk of this kind! The big city level! I rarely visit Svetlogorsk, but it's nice to know that Pizza Smile still holds the bar high both in terms of assortment and service!
The kitchen is just terrible. And all of it. We tried different dishes from the menu, hoping to find at least something edible, alas..
I do not advise you to visit this institution-you will be disappointed.
There is a public toilet near the entrance, and the first part of the hall stinks terribly. Service: everything is done very slowly, you have to wait longer than expected.
We stopped by the family by accident, Googling about the nearest pizzeria along the highway. Everyone really liked it, and the service and cuisine are at a very high level, the prices are adequate, well-deserved 5 stars!
A good family institution. Friendly staff. The service is on the level. And I like the stocks from them. I recommend. Sushi is delicious and pizzas too. And in general, the food is delicious