Once there was a reference restaurant in our region in everything from service to food. But in recent years it has been going downhill, and the further it goes, the faster.
It all started with "we don't have a needle." Then it turned out that the cook could no longer cook two steaks in the same way - each time one came out decent, the second rubber.
Then the number and size of shrimp in Caesar began to decrease.
Then the garlic buns disappeared.
Then nuggets began to be made not from whole meat, but from dubious minced meat.
Last time I didn't see any familiar faces among the staff at all. Everything has changed. Zero experience. There is zero interest in the guest. Baking is not something that they do not make fresh, but they do not even consider it necessary to warm up the finished one.
In general, there was a candy bar, and it became the same color, but not chocolate anymore.
Of the two stars, one is just for good memories of the old days and in the hope that they will somehow miraculously return.
The service is attentive, the atmosphere is cozy. The summer terrace is open even in October. I go to a business lunch, a constant variety and very tasty, homemade.
Not a bad place to relax. There is a karaoke room and a hall with live music/performance.The kitchen is decent, the waiters are very friendly. The whole impression was spoiled by the guard, who behaved provocatively rudely at the entrance. At the very beginning of the holiday, the mood was spoiled.
The guard. What happened to the restaurant? For many years we had lunch here during a visit to Novopolotsk. This year, everything has changed. Starting from the service, ending with the quality of the dishes. In an empty restaurant, the hot stuff was waiting for more than an hour. Where did the Mediterranean salads go? Salad with spicy sauce served with mayonnaise
We'll have to look for another restaurant for lunch
Very sorry.
Everything is very good.the whole order was brought quickly, the prices are not large, acceptable.the interior is stylish, the music is playing 🤘🏿🤘🏿🤘🏿clean, the menu is normal, there is definitely a choice.I advise you to
We visited this place on the occasion of the performance of our favorite singer. When ordering a dish, the waiter immediately warned that it would take 2 hours to wait - and this is not even hot, but a simple slicing with pickles and croutons!!! But, as it turned out, I had to wait 3 hours!!!! We had to remind ourselves of ourselves - the feeling that our order was completely forgotten... I would like to ask the administration of this institution - how would you react to this???
The waiter is a great guy - very kind and courteous - thank you very much!
One of the worst places in Belarus. The first acquaintance with this place is the lunch menu. I especially want to highlight the rubber steak. Of course, Novopolotsk is the capital of the chemical industry. But to turn the achievements of this industry into food, please. The second acquaintance is brighter. On weekends, this institution functions as a nightclub and gives unforgettable technodense emotions to everyone staying at the hotel Belarus. All night and until dawn.
Delicious food. Pleasant atmosphere. Polite staff.
I recommend you to visit.
The only thing that upset me was the absence of some dishes from the menu.
We chose this place because we liked the menu, the prices, as well as the cozy summer terrace. But disappointment immediately came: we asked for rolls, which we were refused, since there were none ( although there was quite a lot of choice on the menu), we received the same answer when ordering pancakes with machanka. Why should you put dishes that you don't have on the menu? Or if it's temporary, then you can just seal it up so that the guests are not disappointed once again. Still, we ordered pizza Margarita, but we were not satisfied here either: it was very dry and firm, as if frozen. The dissatisfied ones went to another place .
I'll be brief
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Polite courteous waiters, always wrap the dishes on time, pour wine, generally pleasant people.
Beautiful interior decor. Sophisticated, semi-transparent, creates a feeling of privacy and intimacy.
The menu seems to be quite good, although it could be better for such prices, as for alcohol.
From -
Terrible, boring old music. We gathered with a group to celebrate the graduation, at 22.00 a girl and a guy started singing, everything would be fine, but for whom? With your mournful singing and words that no one knew, you only made people sad, judging by the faces of the guests who were sitting nearby, they shared our opinion. Then the music seemed to go on, however, in order to wait for some fun, I had to sit out a lot. The music changed from mournful to more moving. Let's just say I expected clearly more.
And here is the main "BUT", ordering your music costs 15 rubles! 15 rubles in 3 minutes. So much for the "live" promised music.
My verdict is this: if you are looking for a place to dance and have fun, you are clearly not at the right place.
A medium-level establishment with excellent staff. Low prices for the lunch menu. The main menu is case-by-case... The interior is outdated, like the furniture, an upgrade is required. It is very hot during the dance program, and the air conditioning system is poor.
We visited once again and were very disappointed. The kitchen has become at the level of the dining room. They brought a la solyanka, tomato soup with onions and cheap sausages. Previously, your pastries were very tasty (buns), today they brought a brick "chibata" cold and stale. They asked to replace it with regular buns. The waiter brought it, but they're no better. Good staff is forced to listen to negative feedback from visitors. I just don't say anything about beef meat rolls. Minced meat from unknown ingredients, with gravy. We didn't even wait for the meat, we paid for this mess and we won't come here anymore.
We waited a very long time for the hot stuff, although the order was made in advance ... somewhere around an hour and a half!!!! That's it. The guests were hungry! It's just an outrage, but the waiter is good) they forbade dancing on stage after she was free. When asked why, I got the answer, I'll shake it and that's it. Although we just danced!!! In general, the general service of the waiter is 10 points, the work of the kitchen and security is 1000 (what is the reason for the ban on dancing on stage???)
I made an order at 20:30.Steak Minion!!
What I bought for 30 rubles is not a steak!!!The girl who took my order "you are a miracle", the steak is not pickled, it is not brought to taste, but I ate everything))
So it's not a complaint)))Well, cooks, it's really not even pickled!!!
A naked piece of meat!!!!
I was so sure in your kitchen that I am now enchanted(((
The administrator is polite, special thanks, I liked the razgrovor when ordering
Expectation ,,,, Wow,,,,. Reality,, Ew"" . This has never happened before. They brought rotten meat, probably hoping that the drunks would not understand (they were unlucky to get on sober people). They are trying to feed the old rot. Just a complete shock.
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Владимир Парчинский
Level 10 Local Expert
November 20
Everything is very mediocre. Having visited the event there for the first time, my impressions were as follows:
Among the advantages: live music, convenient location, clean toilets, karaoke.
Minuses: old furniture, outdated interior, weak kitchen.
In my opinion, the best nightclub in NP and the only full-fledged karaoke, a nice bonus that after closing karaoke you do not have to pay separately for admission to the main club.
The service leaves much to be desired, the dishes are broken, and the table was not set for swearing at a certain time, this was the first and last trip to this institution
Terrible service! The order was waited for more than an hour! The level of the institution has deteriorated very much! There were no such problems before!
It used to be better. Or maybe it's just nostalgia, I don't know. Who was not there in 2010-15, maybe now thinks that everything in the Plaza is cool)) And who was there before, remembers that it was better before)) Oh, time, time...
A favorite vacation spot. She celebrated all her significant events here. The kitchen is on top. High level of service. The interior is very cozy. The best restaurant in the city.
The general impression of this institution is extremely bad.
I want to get service in place - instead, extremely slow bartenders who do not try to make a delicious cocktail or at least do their job.
Most of all, I was upset that half an hour before the end of the opening hours of the institution, the lights were turned on and the music was turned off.
I advise you only if you really have nowhere to go .
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Серьёзный парень.
Level 7 Local Expert
October 14
The security at the entrance asks for money from many to let them through, I come up with reasons... I saw different ones.. Wrong color of pants, not a business type T-shirt... They wanted to let me in personally only for money because I had a drunk friend... And even without a friend... She just refused to let me in alone..
They refused to enter, because the administrator did not warn us that they have face control and dress code, the administrator could not explain what is the difference between sportswear and knitted, in this regard, they will be vigilant when ordering tables
A typical Soviet institution in a Soviet country. In the first two salads, there was so much grass that the target ingredient was completely lost there, the medallions are harsh, julienne is more than half on fillets with sauces... we stayed up with the children later than 23:00 - the administrator was not shy to bring a PPP outfit to the banquet hall. I wonder if they refused to leave, how would they knit citizens of another country))). In short, to move this institution to a large Russian city, it would not have existed for more than a month, but for the Soviet hinterland of the Soviet country - that's the thing)))
Well, time passed and my colleagues convinced me to visit this institution again as part of a business lunch. I can say that everything has improved significantly from the meeting to the quality and speed of serving dishes, I am glad that the criticism did not go in vain and found its addressee. I will not delete the last review - let it remain for edification, and I will fill in new photos and add one star.
The kitchen and atmosphere have deteriorated so much that it does not stand up to any criticism. I'll just give my feedback on the results of our New Year's corporate party:
Tomorrow on all European sites, including tripadvisor:
Perhaps the most disgusting institution in the city.
I am sure that many people will read my review and think a thousand times before visiting this very dubious entertainment venue in the city of Novopolotsk.
And all this is because under the shadow of a beautiful signboard and seemingly friendly service, there is a shabby tavern in which indifference to the aspirations of guests is elevated to the rank of a norm of internal behavior, allegedly, of a restaurant.
It's been ten years since I've been here as a guest, as a client, except for a memorial table for a friend three years ago. A lot has changed, if not everything: the cuisine, the attitude, and the cultural program, which includes a repertoire for the dance floor.
I will not hide it, I was an ardent supporter of holding our New Year's corporate party in this particular institution of the city, being firmly convinced that the event, which includes both a culinary and a cultural component, will be held at a height. I confess, I was very wrong about this.
Details:
Cuisine: snacks: edible, no more, they were saved, only baked bread and rolls are at a height. Portioned salads, from the declared tiger shrimps, in the salad, at best 20-30 grams of small shrimp larvae, the weight was compensated with a green salad, and more or less digestible dressing. Hot does not just leave regret, but this is for a moment, the declared pork neck steak, consisting of an unparinated piece of tasteless, half-cooked piece of meat, with a complex (read false) side dish of frozen potato slices and incomprehensible dry noodles, from the same half-baked potatoes, half-fried in something incomprehensible, completely without salt and spices.
A special regret is left by the dance program, namely after the competition program and the live music program, which, as a person who considers himself sufficiently fair and honest, I cannot but atone for in applause and words of kind-hearted gratitude.
I can't call it anything else but sophisticated bullying. My repeated comments that the age and diversity of the guests should be taken into account, as well
as the multidirectional musical accompaniment, directly to the DJ, not only did not have any counter understanding, but after contacting the administrator, the dance tracks were mockingly interrupted by inappropriate
mixes of a mix of discos in the suburbs of Mumbai.
I consider the corporate New Year's Eve irreparably spoiled by deliberate indifference, coupled with inexplicable, cynical sabotage on the part of the DJ, and the terrible and, as it seemed to me, incompetent work of the chef during the preparation of hot dishes.
I do not recommend anyone from self-respecting people to visit this
institution, up to the correction of these unpleasant shortcomings.
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Tatiana
Level 13 Local Expert
November 30
The year 2024 is ending, and the entrance to the institution will still remain paid ... Of course, no one will give you a receipt for payment. IMNS in Novopolotsk, there are questions about your activities in this regard)
The plaza has been around for a very long time and has always enjoyed good attendance, which is what it continues to do!!you can go relax and relax there, have a dance))the staff knows their job, the guys are all great!!!
A wonderful and fun place! I celebrated my birthday there. The staff is polite and friendly, the cuisine is delicious, the prices are average. There is karaoke, it was fun :)))
There is a very tasty soup there - either shakshuka, or it looks like it. You can ask for seafood soup, they'll understand, you'll lick your fingers. In general, you can have lunch.
PS. This soup is no longer there