My wife passed the exam on 02/10/2024 - of course, the staff must be taught polite communication (about which they have no idea at all) with visitors, firstly because they work neither somewhere in a concentration camp, but in an ordinary institution and deal with law-abiding citizens and, communication should be appropriate, secondly, the cost of delivery exams are not even that far from cheap, but too high, taking into account the incomes of the population in our country - the test is 500,000 and driving 500,000 (in case of failure, re-passing will be 600,000) - and for this money they are OBLIGED not only to politely talk, but also at least to offer coffee/ tea !!!
So be prepared for this when visiting this place!
I make changes: From 02/22/2024 we came for a retake (this time successful :) ) - well done, you can be very polite!!! Apparently, the complaint to the management, which was written by a classmate of his wife, helped.