There are no sockets in the waiting room, it is impossible to charge the phone, everything is kind of old, the staff are rude, they drove out of the hall where there was an outlet, without allowing the phone to be charged. I did not go to the toilet, the impressions were not the most pleasant
It's a very tiny airport the size of a grocery store, when I drove up by taxi, I didn't even realize that I had arrived at the airport, I thought it was some kind of trading house.... Everything is very provincial, just like an ordinary Soviet bus station, along the route of Families, for example, some kind of Upper Uba or Lupus. Maybe I will touch someone's feelings, but honestly I would be ashamed to call this airport an international one.... After passing into the inner waiting room, it reminded me more of a tin can, there is only 1 hall for all departures, respectively, the passengers are packed, the benches are so crowded.... Well, in general, I did not like the airport from the word at all... Of course, the inside is clean, but everything is so small, the ceiling is low, everything presses terribly.... It was unpleasant for me to be here...
Here's what I'll say...
1. I saw bags being thrown from the plane myself. They just throw it into the cart.
2. Then they throw it on the tape. The glass is broken despite careful packaging.
3. The employee takes only 3 boards per day. At the same time, the attitude is that I work there around the clock and they are already sick of everything.
4. Upon arrival, my luggage was not given out today. I noticed through the window that my luggage was being taken to be loaded onto the plane!!!
I ask how so, and they answer me, write a statement. I tell them that my luggage is going to fly away! Return it urgently! But no. Write a statement... I wrote, they say we'll call you. What??? Return my luggage!!! He began to raise his voice, they seemed to move. After 15 minutes, they ask to pick it up. I ask how it happened, they didn't answer anything intelligible. I ask you to talk to the movers, and then I understand that they are not in the right place.
5. I try to talk to my superiors about this, but they tell me there is no one...
Be vigilant. The staff is selected according to the announcement
The new airport is spacious. Maybe that's why there were no queues.
Who did not have time to have a snack in the city, do not worry, you can have a delicious and inexpensive lunch at the airport.
There is a very small waiting area for boarding, one frame for inspection, because of this there is a long queue, the employees at the inspection are slow, everything is very slow and sad.
The airport is good. But I hope it will be expanded soon.
See original · Русский
Цой Сергей
Level 19 Local Expert
February 2, 2024
An ordinary airport. I've been there a couple of times, I didn't notice any negative aspects. There were no problems with the luggage. I didn't see any super-positive chips either.
it's a little far from the city, but this is the case with many airports, I didn't like that they weren't allowed to leave the car in the paid parking lot, citing the lack of seats, but there were clearly several places, I had to drive into the city, look for the nearest parking lot, and return by taxi, well, we arrived a little in advance, but in general a normal provincial airport
Excellent airport named after Abai, everything is new, clean, and the staff is excellent. Upon arrival, everyone was checked for covid very quickly, everything was equipped and professionally, they served at the highest level for free and quickly, they took blood from their finger and then let it into the city. Pleasantly
The airport is small, but everything is there. There are few flights, so everything happens quite quickly and without delays. Thanks to this, we managed to catch the next flight to Nur Sultan
The renovated building, but did not take into account the fact that metal structures interfere with communication, accordingly, it is necessary to solve the issue of signal amplification so that the Internet from the operator catches well inside. There would also be a sleeve for passage directly into the plane....
A small airport that can accommodate all modern airliners and even heavy transport aircraft. The terminal building is small, but all virus protection measures are available. Covid will not pass.
Everything else is in accordance with the norms .
Arrange a transfer when boarding and disembarking passengers from the board to the building. In summer it is still tolerable, but at -30 ° C it is certainly not comme il faut