Podarok.by
116 reviews
March 22
My husband ordered a bouquet for February 14th through this store, and I was absolutely delighted! Although, to be honest, I expected a little more, as the bouquet came a little different from the one in the picture. But, well, the flowers were fresh, and that's the main thing! The small roses, of course, didn't quite justify the price, but it still looked very cute. I am very pleased that the company took care of the delivery on time, the courier was polite, everything is in order. But the most important thing is the Scandinavian cake, which my husband also ordered! It was so delicious, with salmon and a great texture. So unusual, and yet so perfect for the holiday. I was very happy with this surprise, even though I wanted a little more perfect colors. Next time, I think I will order again, but I hope that the composition will match the description even more accurately.
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January 5
I give it 10 out of 5 stars. I live in Kazakhstan, my girlfriend is in Minsk. Thanks to your company, I have the happiness to please my Beloved.
The creativity of postcard signatures is off the charts!! Sometimes I can't find the words myself, and the managers seem to know what I want to say to my girlfriend!!
The design and delivery are top notch!!
Thank you!!
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January 13
Add a sixth star as an exception! Great store, great staff! I will definitely be back!
I would like to express my gratitude to the florist, Alesa! 100/10
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March 12
The service is terrible, they probably don't know what it's like to work with clients after 23:00.
I stopped by to buy balloons at 23:30, and the woman at the checkout, without letting go of her phone from small talk, showed me a box of balloons where I had to choose what I needed. There were two more men in the store, one was served by a woman with a phone, and I stood waiting for her to make a bouquet, when she made it, it turned out that there was another employee in the store who left with such reluctance, as if I had come to her house.
The balloons were inflated, I chose from such a garbage residue that they should have been ashamed, and when asked "this is the whole range," they told me yes.
As a result, when I went to see if the girl would inflate balloons for a long time, they had a huge stand with a large selection of balloons, which for some reason they did not want to sell. I asked several times if there were definitely no more balls, and they told me no. If I had the money, I would have chosen more expensive and more balls than I was given at that moment.
Shop owners, know who "works" for you
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November 3, 2024
We ordered a bouquet for the promotion. We didn't expect anything super luxurious (this is a promotion), but the difference in photo reality turned out to be simply enormous! A small but lush bouquet of 25 roses was expected, but something short was brought. It was accepted by a person who just had to pick it up and did not refuse. They ruined our holiday. So don't get fooled by this company, they can cheat. I had to urgently run and complement the bouquet in another place, it was a shame to give such a gift.
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July 28, 2024
A stable choice when flowers are needed!
They are quite conveniently located from the point of view of the city
24/7 is great
It is convenient to arrive by car
There is a delivery
Waiting on the spot, even in the emergency on March 8, is significantly less than the best waiting time for an order at KFC
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November 14, 2024
Deception and disregard for regular customers of one of the shifts. Today, 11/14/2024, 50 cm roses were sold under the guise of 60 cm, respectively, more expensive, they did not deign to tie a banal ribbon so that the flowers would be collected, they only asked about the packaging, said that simple paper would be enough, but even then they regretted staples from a stapler, they never fastened…
I hope at least they didn't lie that the roses were brought today, but only time will tell
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April 8
The donated bouquet died a day later. In general, it was immediately obvious that the bouquet was not fresh, but men do not understand this. The store replied to the feedback: it cannot be exchanged or refunded: we saw what we took. Customer orientation at a high level
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November 2, 2024
I bought 15 roses at night (01:00)for a gift, the result in the photo that was taken around 12:00 p.m. (minus three pieces) in the evening, I think it will be even worse. At a price of 9 rubles per piece , I would like a better quality product😒
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November 18, 2024
Roses were delivered. The flowers are fresh, pleasant aroma, everything is as it should be. Special thanks to the manager Diana for the responsible approach, it was a pleasure to communicate. They were delivered promptly and on time at night.The girl really liked the bouquet, we will order more.
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June 2, 2024
Guys, I want to express my great gratitude to you.
Yakutsk- Minsk distance
But you're just smart
We congratulated the most dear little man to us.The courier did everything in time, the flowers are gorgeous, we wish you success and prosperity, all the best to you.You are the best.Thank you🫶🫶🫶
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November 1, 2024
You can choose something for any occasion, and florists skillfully assemble compositions. The atmosphere is just pleasant
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February 14
The flowers are stale, they turned out to be rotten inside, the first time I see carnations and chrysanthemums hanging their heads on the second day. In response to our message and photo, the employee continued to assure us that they had just arrived!!!😂
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March 8
I ordered a bouquet for my mom on March 8th, but it wasn't delivered!!!! And the courier does not answer the phones, and online messages are silent. They really let me down. I wonder if the money will be returned or not.
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November 15, 2024
Fire prices! The flowers are of high quality! I arrived at 4 a.m., had a very nice chat, bought and went)
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March 10, 2024
Just a godsend for those who urgently need a gift at night-flowers. They helped me out many times, a large selection, good prices, high quality of service and goods
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March 27
It's a great store. I constantly order flowers as a gift for different holidays.
The courier is very punctual, the managers work accurately, the prices are the best in the city!
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August 30, 2024
Good staff, fast and high-quality service, the goods are always the best, I always take flowers only here.
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February 26
The attitude and service indicate that I will only come to this store to Catherine for flowers.
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September 10, 2024
A great flower shop, I chose a beautiful bouquet that the girl really liked, I recommend it!
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March 8
Scammers. The flowers were not delivered. They don't answer the phone after one rude answer. They just drop the calls.
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December 3, 2023
Good service. They write that 24/7, it's great! It didn't happen at night, but we were there one morning at 7:30 and everything turned out well. A day before some holiday, I went to book a bouquet and did the right thing! When I picked up the flowers the next day on Friday, there were scant leftovers. In general, the choice of colors is almost always good, there are balloons, bears, various postcards and gifts in addition to the colors. I haven't used the online order yet!
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March 15, 2024
Good choice of colors, reasonable prices, friendly staff. Round-the-clock operation is just a salvation.
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November 10, 2024
We made such a beautiful bouquet. Thanks to the girls for their hard work.
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May 31, 2024
A huge selection of balloons with a variety of inscriptions! Excellent service. I really liked it!
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August 8, 2023
The very case when around the clock means around the clock. For the first time in my life, I faced the need to get flowers on the night from Friday to Saturday. I called 5 companies "around the clock" and no one picked up the phone anywhere. Only here. It is clear that there is a rush, the courier has orders for 3 hours ahead. But I need it urgently. It doesn't matter, everything was solved through Yandex delivery and there are many options with payment. In general, I recommend it. PS. it is clear that not all bouquets will be available at night, keep this in mind when choosing on the site.
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October 8, 2023
For a long time I have been ordering bouquets, gifts, toys, balloons in this store. Everything is always on time! They "hear" all my requests. They even anticipate my desires. They always take the initiative. Since I live far away, they save me and bring joy to my loved ones. Thank you to all your employees!
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October 16, 2024
I bought a chrysanthemum on October 14 and it wilted for 2 days, they sold it not fresh, and painted from white to pink! Disappointed
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December 10, 2024
A great choice and nice girls 🫶
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April 15, 2024
I ordered three bouquets. Gorgeous, fresh flowers. They work around the clock, there is delivery
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September 27, 2023
I was on an internship on December 1-2 last year. Not a bad place. The staff is good. I am happy with the internship. Any experience is experience
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June 20, 2023
Great place!
I have repeatedly bought bouquets of roses...
always fresh!
They respond quickly and collect!
It is very convenient - they work around the clock!
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May 6, 2023
For many years now, I have been ordering flowers there for my family, friends, and colleagues. Excellent service, always on time, very reasonable prices. I recommend it!
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July 23, 2023
For comparison: I bought 31 roses for roses.white 60 cm for 85 rubles. (gorgeous), but for a gift.buy a bouquet cost me 7 pieces for 60 rubles. I Recommend Roses.white. Many of my friends have already used it and are happy too.
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March 22, 2023
A good store, a large selection of flowers of different types and sizes, you can also order bouquets of sweets, and much more, I highly recommend this store
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September 1, 2024
Lots of colors and reasonable prices. Polite sellers.
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March 22
Super location and super seller!
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March 12, 2023
I don't like to write negative reviews, but I have to. On March 11, 2022, I ordered a bouquet of mondial from 7 white roses of the Ecuador variety, as a result, it was delivered at the right time, but without packaging! That is, the website shows a chic package of several layers, which makes a bouquet a bouquet, and just 7 naked roses were delivered! The mood is spoiled , it's good that for the birthday girl this joint was overshadowed by the effect of surprise.I will obviously not use the 10 percent discount provided next time, as well as the online store itself
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October 5, 2022
A good selection of colors and toys. Professional staff who will help, and not just try to "stick it in." Well, a convenience store with flowers, the quality of which is very good)
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October 30, 2021
Oh, guys. The bomb store. Always fresh flowers, a chic assortment. I chose balls for my friend, she was satisfied. The delivery is gorgeous, friendly couriers, the coolest service!!! Guys!!! Good luck to YOU!!! There are flowers in the photo for Teacher's Day!!!
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May 4, 2024
We quickly collected a gift, inflated balloons and all at a good price
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August 18, 2022
Almost the whole bouquet is thrown away the next day.. It's just a kind of horror… Yesterday, a guy ordered me to deliver 31 roses as a gift for the 30th anniversary. Today there are 5 roses with strong buds left in the morning ... 5 more roses more or less look good, but the buds are soft and tomorrow, most likely, I will say goodbye to these roses ... A two-hour cool bath did not save the bouquet (I have NEVER seen such a nightmare. In principle, I always feel sorry for throwing flowers away and keep them until the last, but these flowers are in such a state that I have to say goodbye to them…
In the first photo, the remains of the bouquet, in the second, the appearance of flowers in a day
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July 30, 2021
I would like to express my gratitude to this store for such care, quality of service and assistance. My husband had an anniversary, as always everything was done at the last moment (the evening before). By the morning, a beautiful decoration was needed, since the husband then left for work. I was already sitting in despair that I would not be able to do anything. Then I found your store on the Internet) Thank you for helping me choose a box with balloons and make a Happy BIRTHDAY inscription on it. I really liked that everything was so fast, we discussed possible design options and the inscription. You are actually the best and your service fully justifies 24/7. I did not think that it was possible to arrange delivery at a convenient time for me right the day before. It's super) At 7:30, as agreed, I had the box. Nice guy, funny. That's where people belong. Thank you. I didn't even expect that the box was of such an impressive size. The WOW effect was provided, we are all children at heart, and even the adult husband was delighted. I also put my present there.
THANK YOU VERY MUCH!!! YOU are the best))))
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August 23, 2024
helped out with a birthday present at midnight
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February 8, 2022
It is not the most interesting thing to leave reviews, especially if they are negative. But for some organizations, such as Podarok.Of course, it is necessary to remind you periodically that getting loyal customers and solving emerging issues is one of the key factors of an organization's competitiveness. The management of this office does not seem to know these basics and works with clients only as long as everything is good. They do not know how to solve conflicts or simply do not want to, they overestimate their importance too much. For 3 years we have been loyal customers who often ordered for themselves and organizations and advised others, but the last few orders have completely changed our opinion....
There were several very important orders for bouquets, they ordered in advance, but they warned that the flowers should be fresh, the bouquets were not chosen the cheapest and picked up in the morning, but by the evening they received withered brooms (and despite the fact that all the care conditions were met).
Appeals to both the store and the management through the website, and then through the complaint book, did not give any result. The management is not interested in any kind of conflict resolution at all, although sometimes a conversation is enough to maintain normal relations and increase customer loyalty.
I would like to recommend the management to learn such a simple but very important skill as the ability to communicate!
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February 28, 2024
For the flowers, just come here! The flowers are fresh and the girls are friendly
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August 23, 2022
I made the order from Moscow. Payment by MIR card. The order was accepted quickly enough, without delay, with answers to all the questions (operator Anna). Delivered on time. The birthday child is very pleased. Thanks! I recommend.
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February 6, 2022
I ordered a bouquet for my mom twice (Remotely from Moscow)!
Very fast and clear design!delivered on time, I advise you perfectly!The flowers are fresh (They have been standing for a very long time)
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March 19, 2024
I ordered flowers here for my beloved. Always fresh, beautiful bouquets. I recommend.
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September 19, 2021
We ordered roses, late at night as a gift. They responded promptly and delivered it quickly. The roses are gorgeous! Flower to flower, the buds are bright and strong. + We have enclosed an anonymous note. The price is great. Thank you for giving me joy! Photo a day after delivery.
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