This business moved to:
Astana, Shubar shaǵyn aýdany, Álimhan Ermekov kóshesi, 1/1А
Poehali s nami
Directions
Sauran Towers Residential Complex
196 m
Features
Credit card payment
Parking
Wi-Fi
Flights
Gift certificate
Online sales
Type of tours:ecological, exotic, fitness, yoga, children, individual, ski, shop, weekend, guided, all types of tours, holiday tours, beach, wedding, cruises, rest on yachts, youth, safari, adventure, entertainment, corporate holiday, business tours, boating, gastronomic, for groups
Promotions:discounts, promotions, special offers
Payment method:prepayment, cash, payment by card, bank transfer, installment, cashless payment, online, QR code
1 review
July 6, 2024
Disgusting attitude towards customers.
We have arranged a tour, 7 nights are prescribed in the contract, actually 6. Departure is at night, and departure from the hotel is at 12 o'clock. Solve the issue yourself, however you want.
When booking tickets, the manager indicated her phone number in the booking, to my question "and if the flight is delayed, how will we know?" she replied that the travel agency would notify us. We arrived at Astana airport at 10 a.m., and the flight was postponed to 17.00. No one notified.
An ugly and disgusting start to the vacation. The managers have the task to sell the tour, solve the problems yourself and how you want…
See original · Русский