I am writing because there are simply no words from the ophthalmologist Maskalchuk T.G. The case was like this, my father and I came to an appointment to sign a medical commission for MREK (father after a stroke and heart attack). He does not speak because he lost his speech after a stroke, I am his escort. we go to this terrible doctor, to which she starts hitting on me and I quote, "he can't walk himself, why are you here?" I calmly answer and explain that my father does not speak and he needs an escort, we go through a commission on the mrek. to which the doctor tells me, "How should I check him if he doesn't speak?" I didn't say anything about it. As a result, I started giving her all the necessary documents and asking if there was anything else, to which she just started yelling at me and kicking me out of the office. I went out, after which, sitting in the hallway with other patients, I hear this incompetent "doctor" YELLING just YELLING at my father, who can't answer her but tries, and she just YELLS at him to the whole office that she doesn't understand him and what would he explain to her. IT'S JUST THE WORST RELATIONSHIP I'VE EVER SEEN. YELLING AT A SICK PERSON WHO CANNOT SPEAK AND ANSWER HER IS SIMPLY NOT ACCEPTABLE, I REPEAT, A PERSON AFTER A STROKE AND A HEART ATTACK THAT HAPPENED AT THE SAME TIME. After all that happened, my father came out of the office just like a bullet and twisted at her temple, yes, he can't talk, but he understands everything, I went to the head with a complaint about this abnormal, to which they heard me but said they couldn't do anything because she was the only employee and they couldn't fire her even though she was on a daily basis There are complaints. I ASK YOU TO TAKE ACTION, IT'S JUST NOT OKAY, SHE YELLED AT ME, but it's half the trouble, but YELLING AT A PERSON WHO IS SICK AND CAN'T TALK, AND SAYING THAT SHE CAN'T CHECK ON HIM IS UNACCEPTABLE, I ask you to take all the measures that you can, because I won't tolerate it, I ask the public to help me remove this abnormal and incompetent employee, and prevent her from working with people.After everything that happened, an ambulance team was called to my father, in the evening (the ambulance itself had already done a cardiogram of the heart, injected him and sent him for an ultrasound the next day), his arm began to go numb and hurt badly, which had previously been paralyzed. I believe that the doctor violated medical ethics, and also harmed my father's health. I can provide documents about the ambulance call and the results of the cardiogram that the ambulance did. The complaint was written to the Chief physician of the Svetlogorsk CRH, Shiryaev Viktor Viktorovich, I never received an answer, and no measures were taken, only ignoring and hushed up this topic.
A typical institution of a typical Belarusian healthcare system. There is a lot of fuss, queues. The main thing is to understand the system of work - then it will be easier to understand and maneuver.
Only one name Svetlogorsk and already causes nausea in the field of service organizations! Especially the clinic with its arrogant doctors! They have more arrogance and arrogance than skill and understanding!