I give five stars to the head of the children's department.His name is Matveychik Vasily Semyonovich. As the child grew up, they were observed in him. How many times did they get in-I selected the treatment for the child individually, clearly and correctly diagnosed, and as a result, the child recovered very quickly. Now my son is 16 and recently we accidentally got back to Vasily Semyonovich. As always, everything is clear, coordinated and to the point. 3 days and the child is healthy. He never refuses to receive an appointment off the record.If the doctors are on sick leave, he takes over the appointment himself. For so many years, I can only say one thing-thank you very much!
We have a pediatrician, 12th precinct, Golub Tatyana Ivanovna and a nurse Irina Vladimirovna. They're just smart! They know their job. I am very grateful to them. There are more such doctors
I give five stars only because there is a very sociable attentive and professionally trained manager.Thanks to her, our issue, which could not be resolved with the doctor, was immediately resolved with her help
Endless queues, nurses do not call patients on coupons, constant hassle, there are not enough doctors for many years, there are at least two sites for one therapist
A good polyclinic , of the minuses , electronic coupons to the pediatrician often do not work , now when ordering by phone , it has become easier to put a call in the queue , you get through faster , patience and health to our pediatricians and nurses , the flow of these is huge , they have time to accept and help everyone .
I don 't like the optometrist a little , we went to the paid one because we didn 't get anything from this doctor .
Unfortunately, it is no longer possible to order a ticket to a pediatrician for a buy ticket.
A good clinic. You can always get through, especially now in turn. The reception staff is polite, they always help and explain if necessary, especially young employees.
Honestly.There are no specialists
I have not been able to make an appointment with an ophthalmologist, ENT and surgeon since January. Then at school , then on sick leave for a month .How's that? So sign up for the 2nd children's clinic.But as a fee, so please, even on the day of treatment, we will write it down! How's that????It's too bad there aren't enough doctors.
On June 25, I called to enroll the baby in a neurologist. I was in queue 25, I was on the line for about 30 minutes, I reached queue 8 and the call was reset. We had to go there ourselves…
We went with the child, and one went to the sanatorium for a certificate. I liked everything, considering the situation in the country... there are good specialists. The receptionist politely explains in an accessible language.
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Oleg Lazorkin
Level 15 Local Expert
October 14, 2024
A good clinic. As everywhere there are queues for doctors. There is a recording and a live queue. By appointment, you can wait for about an hour. So the time reserve is necessary. Get well and don't get sick...
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Лёля Александровна
Level 5 Local Expert
July 24, 2024
It used to be better, now the registry gives incorrect information about the reception hours, in order to get a certificate after the hospital for the period when they were treated on an outpatient basis, they beat the thresholds of the institution for 3 days, you say at the registry that you said that the doctor accepts, she answers, I did not say that-full service.
This is some kind of horror, I was on the phone for 40 minutes, I was in line for 25, when the queue came, the beeps went off and the call was completed.
The doctors are good. Sudakova is a good pediatrician. But - very, very huge queues. Especially in the cold season. Maybe we need more doctors.... It is unrealistic for one person to accept so many patients.
Is it a polyclinic? Doctors are rude and incompetent!
She ignored my mother's numerous complaints about the state of her health, prescribed painkillers, unfortunately, it was too late to diagnose the disease, everything ended in a fatal outcome! Patient cards are sometimes lost, then they are at the right moments!
We transferred from 4 polyclinics, 28. 10 we are 8 months old. 27 I called the registry office and asked when our doctor Kaminskaya was receiving, they replied there was no reception today, tomorrow. But today is 27.10 Wednesday, the day of a healthy child. Come today we will refer you to a doctor. I came, we were sent to room 303, we sat in line and were not accepted, since we are not from their site. I went to the reception and asked what to do? They were sent to 314k and accepted there. But while we were going back and forth for the vaccination, we were late from 12 to 13 for lunch. I had to go for a walk with my child near the clinic and came back at 13.00. I am very unhappy with this clinic.
Oh, I don't even know how to evaluate... Eternal queues 🤣 Yes! The coupon system does not work for a while🤣 You can come half an hour later and still wait for your turn. Why is that? This is Hogwarts 🤣
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Татьяна
Level 6 Local Expert
October 23, 2023
The polyclinic needs to develop. Pediatrician Vasilyeva gave exactly 2 minutes. I was not satisfied after such a reception. What can not be said about the ENT doctor. The doctor is smart, attentive, you can immediately see that she is in her place. I wish there were more such sensitive, attentive doctors. Unfortunately, we have very few of them. And it 's time for pensioners to stay at home .
Pediatrician Golub Tatyana Ivanovna has been observing the child since birth, and is very attentive to all changes in the child's health. My son is 13 years old. A wonderful doctor.
I think it makes no sense to explain something, those who were there themselves know everything about this place))) I can't say anything good about this place.
It is clear that the working conditions are very difficult. But the registry is so often wrong..... Instead of the doctor's office leading the reception on the 4th floor, the coupon contained the number of the office on the 3rd floor. And I was waiting there. The medical staff came to the rescue. They said on the phone that I could come from 8 to 13 on an additional ticket, and on the ticket the time was from 9 to 10.
It can separately put several people on the phones who will only answer calls, make appointments, etc. by phone. And the registrars will deal with the live queue, cards, etc. and the queue will not be delayed and you can get through to the clinic.
But these are the particulars.
Many thanks to all the doctors of the polyclinic for your hard work at the present time!
The clinic introduces (optional) electronic outpatient cards, electronic prescriptions, I think, is a big plus.An excellent allergist, N.V. Bezhitashvili, works here, who helped me (Quincke's edema), the registry explains it quickly, clearly and clearly.Fluorography-from the very morning- without waiting in line...
There is no organization in the work of the registry, outpatient cards are lost, the rude attitude of medical registrars to patients, in particular the senior nurse of the registry, Crichko, who cannot organize the work of the registry. We stood in several queues at the reception, within an hour, we did not receive the necessary and correct information, we did not get to the reception, because the card was lost.. We also did not receive an extract from the outpatient card. We came for an extract on another day, the same situation, the card was not found, but still by the end of the reception it was found on the shelf at the reception desk. The senior nurse, Krichko, behaved incorrectly towards us when contacting her and was rude, we are very dissatisfied with this organization of work.. I did not receive a book of comments and suggestions at my request, it was refused by the head nurse. Proposal: to monitor and carry out an inspection in this healthcare institution "Bobruisk city polyclinic 1", take measures. It would be socially useful to carry out an inspection of this medical institution.
Zero stars!!! The service is terrible. I ordered a ticket, there was no ticket, they gave me an additional one from 15 to 20. I sat in front of the office from 14.30 to 18.00. Dr. Zapolskaya took one person for 30-40 minutes. He asked to close the hospital, although he understood that he was not completely healthy, because it is better to work a shift with a sore back than to sit for the same 6-7 hours in a stuffy, unventilated corridor.
There are no good specialists left, only the mud clinic and massage are happy, the therapists are young, they treat on paper, there is no sympathy, delving into analyzes and treatment, everything is superficial
Our life is like a crowded bus. All the reviews I've read. mostly negative ones. But we need to get into the position of doctors. How much patience they need to have. Therefore, I am grateful for the patience and professionalism of Bareisha Irina Alexandrovna. God grant her good health!
There are more such doctors!
To be honest, if it were possible, I would have moved back to 1 clinic back. There are all specialists here, you do not need to travel around the city to look for a doctor or any kind. And in our 6th polyclinic, you will always come in without coupons.
Why are there so many negative reviews and nothing changes?? They don't give a damn about us! Look at how the doctors are talking to us. Thank you, they don't spit in your face in the truest sense! Rudeness is a mandatory point of Belarusian medicine. Are you offended by the attitude of your superiors towards you? Are you poorly paid for your work? And what does it have to do with us, ordinary patients working in the same conditions?!
There is a queue at the reception. And if you need to find out information by phone or make an appointment with a local doctor, then you will definitely call for 4 hours, your patience will burst and you will wave your hand or come in person or you will have to count that the child is not so sick:((
There are women at the reception desk who do not know basic cultural manners, and you need to try very hard to get through to them. There are few doctors and you have to sit in queues for several hours to close the hospital in a couple of minutes, while being with people who are sitting with a fever. About coupons and about additional coupons, it is worth keeping silent at all, scandals on this topic occur every trip to this clinic and will not stop until the system is established. It is problematic for people with additional coupons to take a queue, confusion begins and people are so negative that I wonder where so much anger comes from in people.
I got an appointment with Zapolskaya's doctor, and she behaved like a habalka, after seeing that I looked young, decided that she had the right to be rude and sarcastic to me, it was as unpleasant as possible, realizing that this person works with people.
I turn to the doctors of this clinic in extreme cases when a sick leave is needed, since they prescribe useless treatment, to put it mildly.
Disgusting, it's necessary, I called three hundred times and never got there, I'm always busy, more than an hour without a break.That's the mood I have to come to the reception with.And yet you will wait for everything.There are no words....There is only obscene language in my head
A long wait. The registry is something, every visit to this institution is accompanied by the loss of the card, if it is found, then it is lost again to the right office when you go to figure out where the card is rude in response.