We came to the surgeon on 04.11.2024 at 16.15. Opening hours are from 17.00. I have a referral from the hospital (cast) on my hands for a second picture. They came in twice and asked us not to waste time sending us for a picture. While they waited, they had to wait another hour in line for an X-ray. Office hours are until 6.30 pm (the schedule is on the door). At 18.25, the door was closed in front of us and they said that they were no longer working. We were the last. The woman who answered us smiled mockingly at the fact that we were already standing with our bare leg (we had a cast removed for the picture) and mocked us with the words :"that's your problem." How can such a person work with children and in medicine in general? Protect people from such cruel people!! Please punish this woman (X-ray room).
Good afternoon. Please put things in order in this institution. We come to the reception for 2 days, the break is written on the door from 16:00 to 16:20, as a result, doctors leave when they want and come at 16:40, although the appointment is at 16:30. This naturally does not apply to everyone, I will not write to which offices this applies, I think the head. She knows the clinics herself. Figure it out, or you'll have to write above.
It is impossible to make an appointment with a surgeon for two months. It's useless to call at 8:00... You wait in line for 25 minutes, then there are no coupons. The Internet has the same problem. Why is there no such problem with other doctors to take a ticket? The attitude towards visitors at the reception leaves much to be desired... to drive pensioners to retirement... You will give up your place to the young ones...
It is very difficult to make an appointment with doctors. The most difficult thing is to get to the surgeon's dressing. There are not enough doctors. The medical staff are doing their job, but they are not in time. I sat with a small child for 3.5 hours. I wish they hadn't bullied either the medical staff or the patients.
There are no records. There are endless queues all the time. There are no coupons, but the corridors are empty. 5 people are accepted per day. There was an appointment with a cardiologist on 09.09.2024, we arrived with a child and were told that the doctor was on sick leave. The work of the hospital is not organized. It used to be easier in the order of the queue somehow
The specialists don't know their job. You need to wait 2 hours to get to them. The attitude towards customers is terrible. A pediatrician (not a local one) does not know diseases and needs to come to him for half a year.
One star purely because of the comfortable parking.
Queues are like in a mausoleum, it is always a problem to sign up, there are not enough doctors, the building is squalid and small, shabby, in need of repair, why the second building was demolished and houses were built in its place is unclear.
The clinic is simple... It's hard to approach her, an endless construction site. It is unrealistic to drive up or get there if the leg is broken. If you do come in, then the registry office will not let you relax. If you make an appointment with a doctor, you will get to him in 2 weeks. If you call and sign up, then this is generally a circus. I called at 8 o'clock sharp, but there are still 12 people in front of me. If you call later, you will definitely not get through. I made an appointment with the surgeon 3 times. By the way... There is only 1 surgeon in the city, so it is impossible to get to him, but this is not only with a surgeon. There are huge queues in almost all offices. Doctors do their job carelessly. When I went to the neurologist, he was downloading a movie to his computer and only 2 minutes later he paid attention to me... In general... I do not recommend it!
I will give five stars for the good and attentive attitude of some doctors to the child, especially when calling at home.
I would like to see an electronic queue. And the opportunity to enroll a child to a specialist without waiting for an appointment for two weeks.
It's a terrible place, the service takes a long time
Doctors are rude to patients
One of the worst hospitals in the Gomel region
, I do not recommend using the word at all, a terrible place.
🤢
The only children's clinic in the city, no facilities for children (especially small ones), no system, I work anyhow. It's scheduled for 8. You'll get to the office at 10.
How do you work at all? Tea can be drunk at lunchtime, and not in between, phone conversations can also be left for later!
Okay, chaos is happening in the city polyclinic, but there are also children of different age categories, there are parents who also have their own affairs and work, so coupons are taken🤦🏽♀️🤦🏽♀️🤦🏽♀️🤦🏽♀️🤦🏽♀️
It is necessary to work normally, not randomly 🤦🏽♀️🤦🏽♀️
Improve the system, and if you can't, then you don't need to work!
Everything would not have been so bad if the X-ray room had worked faster, the child had not been on the X-ray since 2 p.m., they answered we work until 17, they came up with a great surgeon's appointment both by appointment and in turn, now there are chances to get to him.
The terrible attitude towards children in the teenage office.
The doctor did not listen to the problem.
She reacted very aggressively.
Why work with children if you don't have nerves?
The children already don't know how to do the right thing. And then there's this attitude.
The clinic has been in need of reconstruction for a long time... The city is growing, there is not enough polyclinics, especially in the season of morbidity...specialists change one by one. There was no permanent pediatrician on the site for a couple of years ..
It would not hurt to move the laboratory for testing 🤔
The polyclinic itself is not very good, there are no good doctors in the staff. At the reception desk, you can bring a card at 12:00 (for example, go with an X-ray), and you can no longer find it for the evening reception at 17:00. The emergency room works well, they receive everyone quickly and efficiently.
As for the hospital and the hospital, I can say one thing, the staff there is also friendly and good. The only thing is the dining room where the food is so-so.
There is a shortage of staff, different doctors are constantly sitting at the site, and yours is either on calls or at another site, who came up with the idea that vitamin d is prescribed after a year only on the recommendation of a neurologist if this is not the case? Special attention should be paid to the watchman, who closes the barrier right in front of his nose because of the harmfulness, stands and looks out the window, and when you start to get out of the car, he immediately opens it, and the cars drive in just to turn around, is this normal? I absolutely do not want to go there because of this, it would be paid, it would be better to go to a paid pediatric doctor
The doctors are cool, but there are a lot of shortcomings, in order to get a certificate for admission from a teenager, you need to wait a huge 3-hour queue, and then again
Unfortunately, it is a frequent place to visit. Sometimes you can see the return of the staff, and sometimes you realize that people are tired of work, and there is a lot of work. Sometimes it's better to go to a paid specialist
There are really cool specialists who know their job. But due to the large flow of children, sometimes not everything is in time. I consider it necessary to expand the staff!
Getting through is something. They basically don't pick up the phone. Not one of the three phones. They only go with mugs - all their work. I called for three hours without stopping from 8:00 to call a doctor.Do you think she got through? Until my friends went there
Saturday, December 2, 2023, there are 2 offices open. There is not a single person in one office, there is a queue for the entire corridor in the second office. At the request to take the children in another office, they said it was not our site. Dear administration, take measures to ensure that there are no such queues in the clinic
In principle, it's not bad to have coffee and entertainment machines. Well, it's worth 4 stars
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sokldmp
Level 15 Local Expert
February 13, 2023
A good clinic, the only children's hospital in the city.
On the plus side, there is generally a good attitude towards both children and their parents, but there are many minor flaws that would help parents and their children experience less stress while in the clinic.
The most critical thing is queues, recording.
On kids' days, in one way or another, adult children come, and all in one office, this is the first reason for constant conflicts under the office. Why not make 1-2 doctors who only look at children under a year old?...It's not clear.
Second: an appointment with doctors, somewhere you can try to make an appointment through talon.by , somewhere exclusively self-recorded. The 21st century is in the yard, and we stand in queues for a month so that the child can be looked at for 2 minutes for a commission in the garden. Is it funny? And sad at the same time.
Untimely updating of the data of patients with offices in talon.by , patients sometimes fly away, then the address cannot be fixed, in connection with the move, then something else. We need to work in this direction. Necessarily.
Why not put a vending machine, like in banks, issuing coupons to doctors, so that you can take a queue day after day and not lose it (this is another point, because due to the large flow of people, not everyone is able to remember which 15 people are in front of him).
In general, the polyclinic needs a thorough reform, it would also have a positive effect on the medical staff. institutions!
Doctors, more or less, are not able to get to doctors of a narrow specialty, to a surgeon it's hell in general, even by appointment you popodaesh 1 hour after your time, and on a first-come, first-served basis I got with a child after 4 hours of waiting in line
Unfortunately, there are not enough doctors. It is difficult to get to an ophthalmologist with a one-year-old child. To narrow specialists strictly by appointment and in the direction of a pediatrician.
The staff is not always polite, especially the nurses (especially the surgeon), the reception staff, and the radiologist (a young woman). It is impossible to make an appointment with a specialist, there is no electronic queue. 1 star in advance.
I've been trying to make an appointment with an ophthalmologist for a week. They said come on Monday from 7.30 to self-record. At 7.35 there were already no places!!! Registration for 5 people!!! It's just trash. To make an appointment with a doctor, you probably need to take a queue at 6 a.m.
The doctor for the 18th precinct.It rarely happens at receptions.He's watching everything from his phone.He can't make the right diagnoses.I don't even want to apply!There is no strength left!!!!
Just for the fact that it is impossible to get to narrow specialists, and it's hell to a surgeon, and it's a pity for a doctor too, they work hard so you can't
It is impossible to get through.!!!!! And if you're lucky, the recording has already ended. It's generally something beyond unusual for a surgeon to get on the record.
There are a lot of people, there are not enough doctors. People are swearing in queues! They sit in line for 3 hours,!!!! Do you come in healthy and leave nervous and sick?
The hospital is good, but the approach to it resembles a roller coaster. Construction is a construction site, but we must also think about patients with parents.
The eternal shortage of specialized specialists.And pediatricians do not stay at the sites To pass the commission is another quest. It's easier to go to a paid center. .
There is a shortage of specialists, for such a small city it is necessary to take a queue for a tallon at 6 am to get to an appointment, and this is in the 21st century.
You always have to wait in line for an hour and a half, there is no appointment with doctors all the time, everything is scheduled for a month, the commission for the child to go to school is about a month, despite the fact that you go on different days, to different doctors, at different times.It's very inconvenient.We did it for ourselves, not for the children.
The queues are long. Those who are on a first-come, first-served basis and those who are on the record were not distributed. I think that in general it is necessary to build another hospital. There are 130,000 people living in the area and only one hospital. There are few doctors in a certain specialty (cardiologists, urologists, etc.), thus it is necessary to wait for him for a month, or even half a year. More nonsense is shown on TV, mostly advertising. And besides Masha and the bear, there is nothing else. Of course, I'm not small, but I still want to distract at least some time, again, from long queues. I don't want to sit on the phone all the time.
Getting through to the registry is just a whole problem, you have to sit in a queue under the doctor's office for about two hours, and therefore we try to come to the end of the appointment, 30 minutes in advance and of course listen to the doctor's dissatisfaction that, "why did you come so late" ...
And the point is to come earlier?
To sit in a queue under the office for 2 and a half hours and collect different infections?
By appointment at the time, it is also impossible to get in, because at the same time there are two entries: one entry on the Internet, the other at the doctor's office, plus another queue under the office of those who are not on the record. The reception of patients is not organized at all, people are forced to argue and quarrel with whom to go to the doctor's office..
It's just a nightmare and a mess.