Positive:
A new clinic, beautiful renovation, coffee machines, etc.
There are good specialists, good and respected people
Minuses:
The medical examination procedure is terribly organized (huge queues, lack of coupons, they can send you to an infectious disease clinic)
There is a mess with queues, everyone is tied to one doctor by time stamps, everyone has coupons on hand to another, but on a first-come, first-served basis..
I have repeatedly heard complaints from my friends and family that people refuse to give a sick leave for disability. A person can come with a blocked throat, snotty, etc., but if he does not have a temperature, then he can be sent home, and the temperature is measured professionally with their electronic thermometers... A person still has to persuade and prove that he feels bad... It's a mess...
Gorokhova A.V. is a terrible doctor and person! I have never seen a more disrespectful attitude towards patients. I asked the child to remove a baby tooth - without even looking, I sent for a coupon. They took us, but even after that they didn't accept us, because the time was not right. There was no queue under the office, judging by the manipulations in the office, a coffee break was planned. What's there to a sick child! I hope the administration will take action and bring the "miracle doctor" back to earth!
The psychiatrist is a layman. Listening to the symptoms, the patient laughs in his face, and then checks his veins, taking him for an addict. I do not recommend it, you will leave this doctor with more problems than before the appointment.
Gorokhova A.V. is a wonderful doctor. Without unnecessary phrases, everything is calm, without fuss and without pain. She looks like a fragile girl, but in fact she is a great professional! I didn't even feel how the 8 was removed)
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capley_mochey
Level 5 Local Expert
April 26, 2024
The new building looks great
The staff is excellent: everyone is friendly and courteous. Separately, I would like to mention the dentist-surgeon Alesya Viktorovna and a kind girl, a nurse (they did not find out the name). They removed a tooth that other doctors did not take on. 10/10
I removed two eights in the dental department of the polyclinic, Gorokhova A.V. is an excellent doctor, quickly, it does not hurt, it is not scary. Thank you very much to Alyosha Viktorovna for her professionalism!
The hospital used to be better and friendlier.And only the current people - the staff - have changed in it ( The new staff has introduced its own rules for servicing people .Having stood in line to the therapist 21 rooms for signing the med. I was told to stand in line there in another office or to another therapist, since they have such rules (to be afraid to recycle is not your site to take.)
Almost attributed anemia, although there were constantly good tests.You ask the doctor if this slight decrease in hemoglobin can be due to menstruation, hinting that they have just ended .To which she replies , well , probably . I did not have enough to the norm (3g/ l) so that everyone would understand.She sends me to retake the blood the next day asking if it's anemia.We have almost no one to take coupons to .On the second day after the delivery, I had to defend twice again because one was afraid to do the work for another site.so the sutra before 4 o'clock I had to stay in the hospital for 3 days simply because the therapist lacks vital professional experience.3 days to go to the med.-one therapist is hungry for 3 days with patients sneezing, sometimes drafts blew, shops are not always enough for everyone and drips from the ceilings into buckets and then they have lunch, then I will not accept it.
Therapists are very young for such a position, they would like to train as assistants with old staff with a more experienced approach and learn to hear a person.
For an adult, passing a medical examination did not go anywhere else. But with children, everything is much more complicated. And even more so in this clinic. The children's registry constantly provides different information, then by coupons, then not, then from 16.30 for healthy children, then it turns out from 8.00 in the morning. You ask for a ticket, they say call tomorrow. You're waiting for your turn to see a doctor. And it turns out that she is not there. She has an appointment in another office. Although the schedule is on the door, under which you have been waiting for half an hour. He comes to his office, accepts 2 people and goes home. We have to move to another queue, where 15 people are already standing. One doctor for an appointment, the corridors are narrow, there is nothing to breathe, ventilation is not organized, things are stolen. To close the hospital with a child, it is necessary to come to a dirty department, where everyone coughs with fever and sneezes. The beginning of the school year, a lot of schoolchildren and preschoolers, and doctors are on vacation. Very poor work organization.
A polyclinic with its own rules. Disgusting attitude towards patients. Nothing changes after written complaints. It takes half a day, maybe more, to get through one specialist.
Queues. And there is no electronic record that would allow traffic to be regulated. The staff is generally polite, but not everyone can be approached and asked something, some people take any question with hostility. Not ALL doctors responsibly approach the same medical examination.
If you want to spend time in line or come to undergo a medical examination, and you will be told that there is no ticket to a specialist until the end of the month or there is no doctor at all, then welcome to this clinic
Hello, such a case, my wife got sick, came to the reception, they said to come to the reception on Friday, the hospital was closed, she did not recover, she herself works at a nuclear power plant, that's how our young doctors treat people without humanity
I've been a couple of times, honey.the commission and all that, from the very first minutes you realize that you are in a swamp, everything is kind of busy, but no one is in a hurry. There is always a queue at the reception, there is a person at the checkout, that is, there is no ... Honey.the sisters all go like in business and you often notice them with the phone, then they call and giggle (obviously not at work), then they correspond. They have no place for ordinary people.
A strange building that is waiting for its repair, I can't say anything bad about the doctors - they are young, but they seem to be good specialists for me
The attitude is disgusting. It was necessary to get to the dentist, there was a tolonchik dentist surgeon. I was sitting waiting for my turn . A man with acute pain approached. At 8 a.m. , a doctor appeared .she led her friend through the gang and began to treat her tooth. Although they only vomit here. The man with acute pain remained waiting outside the doors. Rough
Not all doctors are friendly. I had a chance to undergo a medical examination, most doctors limited themselves to the question on duty "are there any complaints? no? we write - healthy." If there are complaints, then you need to make an appointment with a doctor and visit him not as part of a medical examination.
The therapist is a girl, I will not name her, she is not polite, but rather rude, so she also misled those who undergo a medical examination, she will understand, patience and kindness to everyone
I had to visit an optometrist. They were received very politely and attentively. A medical helping hand was felt. They deserve 5 stars, but it's not their fault - the condition of the building, which has been in need of repair for a long time. These are the budgetary issues of the city and, of course, the correct administration, which should be concerned about the terrible state of poleklinniki.
I was here with my wife. To get 2 certificates, we spent 3 hours queuing from one office to another.
I do not understand the logic of the authorities, namely the lack of a coupon system. This would smooth out many issues.
There are still questions about the working hours of specialists. I have to find out the working hours and breaks from other patients. Plus one office before the 2nd, and the second after the 2nd. Just sit there.
In this regard, specialists, namely today it was a narcologist with his med.my sister decided at 11.51 in "civilian" clothes to go about her business. When they saw a queue of 3 people, they built a disgruntled mine and told them to wait. To the questions "how much and what to wait for", the answer was "well, wait."
As a result, they accepted it. But with sooo evil faces.
There is also a question about the filter that stands at the entrance. He's completely useless. In the clinic, you can meet a different contingent of patients, of course. From an alcoholic to a person with a fever. And all in one queue.
There is one conclusion: the management of the polyclinic should be sent for re-examination in terms of the opportunity to work as managers. They either don't care about the processes taking place inside, or they don't get around to it.
I am a medical professional myself. I came from Minsk by registration to get an extract from the medical center.the documents say that I am not being serviced.
Result. There is no psychiatrist (there is no record of his absence).
The narcologist decided to go somewhere in the middle of the working day. At 11.52. at the same time, there is not a single sign on the door. The opening hours and lunch time are not even indicated.
By virtue of my profession, I decided to go to the doctor's assistant, knowing that they have the right to issue statements. I was refused there.
As a result, it's already 22.35 (it seems to me that lunch will be from 13.00 to 14.00), I'm hungry (sorry, I drove 180 km).. There are 8 people in front of me.
The queue is moving sooo slowly. The attitude towards people is really disgusting.. I can't even believe that I was here for a pre-graduate internship...
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Вероника Суровец (Галка)
Level 4 Local Expert
July 12, 2024
It would be good if children under one year old were accepted without coupons and on a first-come, first-served basis, because it is difficult with a 3-month-old child.
Thanks to the doctors of Ostrovets.There are no queues at the clinic's reception desk, three therapists are accepted in the morning, a live queue, but not for long.I was examined by a therapist, Volkova Yu.Ch., prescribed tests,an ECG, everything was done in an hour, the next day Fgds and ultrasound of the kidneys.Special thanks to the head of the department, D.E. Kardis, a wonderful doctor, a top-class specialist.I bow low and thank you very much.
I am shocked by those who take tests from people in my office! The tests were done for the wrong hormone at all; you see, therapists are afraid to call them to find out if they made a mistake in the discharge, because they are so self-confident in their rightness! No one returned the money to me and in the end I did not find out my CORRECT tests for 60 rubles. The doctors also lost the tests themselves.
I hope that after the hospital is moved to a new building, something changes, but before the location of the offices was just incredibly idiotic. Which **** person came up with the idea to place therapists and narrow specialists next to each other? Why is there a blood collection room near the offices of the antenatal clinic, where a huge number of people with a wide variety of diseases go, followed by a therapist again? Why do an otolaryngologist and an ophthalmologist see about the next local therapist? No, don't think that I have some kind of bias against internists. I just don't understand why I have to sit in line with an optometrist with a healthy child to undergo a medical examination next to sneezing and coughing general practitioners?
When passing the documents, additional offices were entered in the registry, the therapist did not say anything about it.
As a result, a lot of time and money was spent on unnecessary doctors.
In addition, the young staff is absolutely indifferent to what and how to do, the main thing is to be in the right mask.
If you have extra free time and money, you are welcome.
The staff is not friendly to Russians.
Doctors are young and most of them are poorly qualified and do not work with Russians.
Medicines are mostly produced in Belarus.
All services are paid for Russians, although not all in other polyclinics
They are treated formally, without going into it at all. (lech. vra L. Violetta Gennadievna).
Bad attitude towards Russians. Rudeness, complete lack of qualifications.