The worst clinic, the reception does not want to delve into the problems of patients, you say that you came with acute neck pain, they give you an appointment ticket in 2.5 hours. When asked when to treat acute pain, they answer that they must sit and wait, they can give a ticket to another specialist, but they warn that they will have to wait a long time. There was a desire to call an ambulance directly to the hospital. A strange system for calling a doctor at home. If you are a student, the doctor will come only if you live in a hostel. If you are in the apartment, then contact us according to the territory. There is no normal coupon system, it is not clear how the queue goes, whether it is alive, or according to the time in the coupon. In short, it seems that employees absolutely do not care about students, they do not consider them patients. It's like the doctors just came to sit in their seats and definitely don't want to work. Summarizing all of the above, there is no need to hope for adequate help here, it is easier to treat yourself.
Boorish attitude towards patients. You came to work as a doctor, please work and communicate with people normally! Why do I go into the pre-doctor's office and say hello to the doctor and get "mmmmg". I don't understand, who am I talking to, a doctor or a five-year-old?.. the pressure and temperature were measured. I complain that my head is bursting, I'm coughing. They ask me how many days I've been sick. I've been talking since Friday (today is Monday), to which they rudely answer me, I asked how many days! Do you talk to patients or to your children? If your doctors have problems at home, with superiors or something else, this should not affect patients. I'm sick, I have to sit and take the negativity. You don't know how to work with people, you stay at home and spoil the mood of your family!
The best clinic I've ever met . Boorish attitude, huge queues, it is impossible to get a ticket to some doctors. Doctors don't care about you at all. Complaining about the heart , they hung a halter , came for a conclusion , and they just gave me pieces of paper about the conclusion , as if I should understand something there . I asked for a college certificate stating that I did not attend couples, to which they replied to me, "we did not see you with a halter, how can we know that you had a halter," well, yes, and the conclusion does not tell you anything.... After all , they gave me a certificate and then on the wrong date , returned , said about it so they also yelled , why didn 't I say when I was holter THAT I KNOW WHAT YOU WRITE THERE AND COULD ASK ? as such, stupid questions are asked "what did you do when your blood pressure was 144" mmmmmmm and I probably know when my blood pressure was 144
I will not argue with the words that among the doctors and in the pre-medical there are boorish specialists. But I want to mention the women's consultation. There are very nice girls working there, it feels like I've been to a paid reception. They always communicate respectfully, answer all questions, and work according to modern protocols. I would like to mention Shvetsova O.V. and Karpovich A.Yu. and their nurses separately. Really professionals with a kind heart. Over the years of observation, no questions or complaints about them, thank them very much!
In the prevention department, the therapist has too much opinion of himself, they communicate very arrogantly, as if I did not come to get a certificate, but to see the queen… I'm in shoke… I was there twice and talked to two doctors, and twice I had an unpleasant aftertaste. When trying to undergo a medical examination, the doctor acting as the head refused to conduct a medical examination, because he does not know the nuances ((in the help desk, the ladies do not stand up to any competition at all, they do not know what is happening in the polyclinic.
I go there to the 6th floor))) It's so strange - there are only young people around 😅😅😅
But seriously, so far it's normal)
Clean , tidy, spacious)
Procedures according to the plan)
The clinic staff is polite)))
A good clinic.I go here to the pool and shower Charcot. Since I live nearby.The prices are reasonable.sometimes on ultrasound. For a fee. because I don't belong here.not a student.everything is clean.there is paper and soap in the toilets.
Excellent polyclinic, there is an electronic queue, you can make an appointment with a doctor through the website
The issues are resolved fairly quickly, which was a pleasant surprise
If I could put zero stars, I would put it. They are impatient and not decent to foreigners, there are almost no gentle ones. Foreigners who do not know Russian perfectly are destined to get confused, wait a long time and endure the screams of others. Well, it's just a tradition, which takes time to get used to. It's a shame, I wouldn't set foot there anymore.
all the employees who had it, liked it very much) lapushka's registry, when passing a medical examination, everything is checked very quickly. I have never encountered a problematic attitude if I applied specifically for health issues.
I broke my finger, the doctor refused to take it because the ticket was out of time!!!!! The negligence of doctors and their inaction generates. And this is not only a therapist, but also a cardiologist and others have absolutely no understanding of how to communicate with people!!!
I would like to thank the obstetrician-gynecologist Butaeva F.U. Really a professional in his field! She is polite, very attentive and responsible. Explains everything clearly and clearly. And also a nurse works with her (unfortunately, I don't know her full name), also a polite and explanatory woman.
If it were possible to put a zero, then it would be standing.
This clinic is the best example of stereotypes about free medicine. Boorish attitude, huge queues, it is impossible to get a ticket to some doctors.
I would like to pay special attention to the urologist (the only one) Mammadov Dathud Soltanovich, a man who absolutely does not care about you.
If you really need a urologist's consultation, and not for you to come and the doctor to sit on the phone while you tell everything, my advice is, don't go. I indicated the wrong age (although I didn't even ask how old I was), I just wrote the same thing that was in the conclusion of another doctor. He doesn't want to give a sick leave, because there are no grounds, but for some reason, as soon as I went to the therapist and showed the diagnosis, I didn't even have to ask, they immediately gave me an exemption from classes, here I want to pay tribute to Natalia Fedorovna Bugrim.
If you need a urologist, I recommend contacting a paid clinic, or you can go home and see a specialist there. If there is an acute pain, then an ambulance, but definitely not this urologist.
Addition: after visiting this clinic and the urologist mentioned above, an ambulance took me at night with acute pain, I lay in the hospital for 2 and a half weeks, I had an operation, but it turned out that everything was not so simple there and the next one would be soon.
Due to acute pain in this clinic, you will not get anywhere! If you feel bad, no one cares. You sit in line to see a doctor for two hours, the queue moves slowly, the attitude towards patients is terrible!
Today I was 612 in that office, my blood pressure was dropping, I ate a flock on my feet, I say that this happened to me, you tell me that you should take all the tests and then come back a week later. I agreed to take tests, but I say at least measure my blood pressure is terrible, the doctor tells me "girl, it all costs money not for free" and to be rude to foreign students are not animals but people living I am so disappointed
Good clinic and service. The chief physician of Kharkov, Elena Rostislavovna, helped me a lot in solving my question, thank you so much for your help, it's a pleasure to deal with you!
A good clinic for students.
The availability of medical care is better than in other clinics.
Good, polite specialists.
It is very clean and all anti-epidemic measures are observed
Everything is very long, despite the fact that for money. There is no information about doctors. We sat with the child at the optometrist for 1.5 hours and no one warned that he was ill.
Excellent clinic, good doctors, everything is fast and comfortable. There is a free clinic, the waiting time for admission is minimal. Everything is at the highest level
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анастасия
Level 6 Local Expert
August 30
The staff is very polite, they will always help, prompt, explain. The best polyclinic, where I've been, has both young and older specialists.
There are no words: absolute rudeness, disrespectful and rude attitude towards students coming to the reception. For no reason, they start making claims from the doorstep, telling you about the symptoms you will hear "well, quickly, what else is there, well, we are finishing the reception", and then, doors will simply slam in front of you, as if you are not a person at all.
These are the positive emotions left by the staff of 33 polyclinics
If you walk for a fee, then there will be no problems - everything is fast, high-quality, convenient. But if you walk like an ordinary student, you can die in queues
In general, not so terrible
But the minus is for the eternally closed pharmacy and the cloakroom attendant, who always sits with crosswords and when she just needs to hang up her jacket, she rolls her eyes and mumbles to herself how she got sick of it (make sure she doesn't throw your things on the floor and start jumping on them)
A simple hospital is nothing special. I often go to a stomatologist, they treat me adequately and well. High-quality materials are used. Registration by coupons, one per day. In advance on the website or the sutra for those who are released.
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Елизавета Кадолич
Level 3 Local Expert
June 19
1. The ophthalmologist is very kind, polite and understanding. Thanks to them for that 👍🏻
2. As for office 301 (ENT), I can't say that. We haven't heard about respect at all. This is especially true for a young specialist girl. This is your job, and I am a client here, and it is your responsibility to help a person, so you do not need to raise your voice and arrange it is unclear what is in the clinic, even if I am a student! If you do not want to work with people, be polite and tolerant, then please do not work in the clinic and run away from there, otherwise your patients will run away from you!
The most boorish attitude, came to the 203 office, immediately showed me where the mask is, why the coupon without time, they say we have 1000 people like you and they don't give you time and we sit and suffer, they said sit down at the farthest place from us, when listening to breathing they say don't breathe on me, specialists of a terrible level, the staff at the help desk is sometimes rude, sometimes not, the attitude towards customers in general is as if they are not people.
Even one star is a lot
Good specialists, responsible reception and small queues. I was only 4 times, opened a certificate, consulted not only on the illness of the one who was ill at that time, but also helped to solve a long-standing issue.
Specialists are responsive. The staff is working as it should, the attitude towards customers, well + is normal, I understand them, they are still students. The waiting time is better than in my hometown. There are no questions about the quality of service.
Don't be rude, and everything will be done quickly and efficiently. The attitude towards students is on top, the main thing is to be just a person. Surprisingly, politeness in this place opens many doors
I was making a health certificate to the university. Very good and understanding doctors, in particular in room 611, helped to arrange everything quickly. Thank you very much!
The qualifications of some therapists are in doubt, especially Ms. Brendak
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Александра Лаптева
Level 5 Local Expert
October 8
You will get tired of walking during an illness with a fever every two to three days (therapist). The surgeon cut out the ingrown toenail, after which they did not give any release from physical exertion, even after a very specific request
Pleasant and qualified medical staff. I have never faced a negative attitude or neglect in 2 years. All my requests were fulfilled in a short time. I am glad that students have the opportunity to receive such help for free
The most terrible place I've ever been, I came to the surgeon with terrible pain in my shoulder (because in the emergency room they refused my request and sent me to the surgeon in "my" clinic (sprained or pinched nerve) I couldn't live a normal life, it was banal to go to bed , drive a car, etc... I came to them , I sat in a huge queue where nothing is clear , everyone climbs in a row , it's my turn , I go in , they tell me that it's impossible without a mask , but I spent 15 minutes of my time to find this mask. I missed a lot of people, I sat in line again, I go in angry like I don't know who!!
And this beautiful madam answers me that I came to the wrong place, I need to see a traumatologist!!!! and go for an X-ray (WHY!?!?!¿) actually, I asked if he could tell me some kind of ointment or bandage, in response I heard -"tomorrow a traumatologist will appoint everything for you" suffer for 3 days as you want , do what you want , 511 office , I don't remember the doctor's name) good luck in the Hunger Games
Good and qualified doctors do their job well. Excellent work of the help desk and registry staff. I would like to express my gratitude for the sensitive and attentive attitude towards patients, despite the huge workload.
my problems were always solved, the staff was mostly polite, everything was fine, I handled various questions:X-ray of the foot, colds, covid, annual medical examination, everything on time and as expected
I came to a repeat appointment with a therapist with a temperature under 39, a cough and a runny nose
They were exposed as a malingerer, because there is no temperature in the doctor's office and sent for couples 👍🏼👍🏼
Piggish attitude towards students and patients. For the umpteenth time I've been sitting and waiting for 2 hours to close the help. No competence. They say to come before 9:30, and then you sit for a couple of hours and wait. A terrible place
Long queues to doctors, generally work well, quick response to feedback on the work and elimination of shortcomings, on the part of the manager, for which thank you)
There are a lot of students for a long time and there is no event in Minsk is there enough human attention to this letter because I am with you a competition for the best option for you time and