Unfortunately, the second weekend was ruined by the sellers of the pon cannon on the Ilyich crystal 333. The donuts are weathered and cold. When asked if the doughnuts are warm, the seller replies that she cooked them 30 minutes ago (although she had a break for 30 minutes and we just waited for it to end) . I just politely asked them to touch them (since it is important to me that the donuts are warm, the child does not eat others) They told me they weren't going to do it, she didn't need it. I also asked when the fresh ones would be, and they told me the showcase was full (I'll attach a photo) And every time we come here, this seller does not respond to comments. Please take action.
I have repeatedly visited the institution on Ilyich and on Rogachevskaya. There were all sorts. And queues, and waiting, and cold donuts. And cool promotions on Tuesday, when we were full to the brim, and delicious birthdays. But the last time was fine. I ran out of glazed pink donuts for Ilyich and I was very sad that I wouldn't be able to eat them at night, but then they called me and I got one donut. It was the most delicious doughnut in the world. Thank you, Vladislav, for your customer orientation and smile)
My children are very pleased with delicious donuts. Bright, fresh and beautifully packaged. The friendly staff will always tell you about all the new products and offers
It's not the first time I've come to pohnpushka and the first thing worth noting is that the staff is always smiling and uplifting. I often take glazed donuts with strawberries and banana. Almost always I get to the hot ones right away, which of course pleases. The guys are very polite. I usually meet Vladislav and Vitaly. They leave both with a smile and with sweet treats🙃
Almost everything is boring
Vitaly and Vladislav are great!!!!🫡
Helped to choose, everything is very tasty and fast)
But I didn't like the girl at the checkout (dark), not only that, after she took orders, she stood eating donuts, so they also made an order for a long time
Today we were in this institution for the first time, took, on the recommendation of an employee, a set of assorted. The donuts are delicious, and that's where the pros ended. They served them quickly, because they put the ones that had been left behind from the showcase to us without warning us.
To my remark, the employees began to argue that this is the way it should be, and that this is how it should be according to the regulations in their institution. So we won't go to them anymore, there are a lot of places with FRESH goodies in the city.
The donuts are not tasty, and even cold, they took a box, so they put almost all the same ones that were lying on the windswept windows. We're definitely not coming here anymore. Only the coffee from the coffee machine is normal
I didn't like the donuts. They don't look like classic soft donuts at all. It feels like you're chewing gum. Apparently, you need to either refine the technology or change the baker. For 5+ service, everything is fast and polite!
We waited 45 minutes for the order! Monday, 14.30 on the clock, there were practically no people. Why Seth was going SO slowly is unclear. Donuts were put fresh, hot, but there is no desire to spend so much time waiting anymore (((
I came and ordered doughnuts
Vladislav, served very poorly
He did it to someone, but he didn't do it to me
A friend said they always go there , make discounts for her , donuts are not very good
I don't want to go there at all
I have already come to this institution for the third time and leave empty-handed. Every time the device does not work, then they say that they will not have time to prepare for closing, then the waiting time is from an hour. Very unclear
Thank you for the wonderful and delicious donuts, guys and girls are smart) Good luck to you)
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Ксения Башаримова
Level 2 Local Expert
August 9, 2024
The products are fresh, but there are questions for the employee Vladislav. The communication was rude, he answered our questions about the menu with dissatisfaction, and was often distracted when accepting and assembling an order.