As always at the level of 🥰🥰🥰🙏🙏The service and donuts are excellent, seasonal drinks were also pleased: Almond Pear and Creamy Irish coffee were taken, both are very tasty, Creamy Irish for lovers of the rich taste of classic coffee, Almond Pear for the younger ones😋
Very nice and funny girls work in pairs, one is named Kristina, unfortunately I do not know the other girl's name) They are very smiling, positive and it is always a pleasure to return to them! And of course the donuts are always warm and very very tasty!
Very tasty doughnuts, served by a sweet girl, pon-master Valeria. They took away one star for the poor-quality work of the cook. The girl is very careless with the blanks. He throws doughnuts into the icing. We found this behavior incompetent
An unpleasant cashier, communication with customers passes as if with a favor. After all, the cashier works there, it would be good to adjust communication with customers. The donuts are delicious, but the cashier's attitude was repulsive
Friday evening. There are 2 people at work! "Sorry, we only work on pre-orders." Of course, no one died without donuts, but on Friday I condemn 2 people to drive them half to death.
We went to a pub in Green City. 1 there was a white hair in the glazed donut, it's good that they agreed to replace it. 2. The novelty "hearty donuts" is just an abomination, a donut filled with mayonnaise (and the most disgusting) and a cold sausage on top. 3 Oatmeal "crumble", although you can not call it a crumble, just oatmeal boiled in water and slightly filled with milk, fresh, the filler is not even felt.
one star is still a lot to this place - for a long time I have not been so angry with the service in relation to customers.
I made a pre-order on the website an hour and a half before I pick up the order itself. after registration, no one called back, I had to call them myself so that my order was confirmed and accepted.
the order was placed at 16:15, I took the order at 16:50. and this despite the fact that it was a pre-order!!!
a terrible company and a terrible attitude towards employees: instead of adding staff to the point, 1-2 guys are trying to work for 5, and because of this they do not have time.
I will not visit this place again under any circumstances, and I will not advise my friends for anything
I visited at lunchtime, there is no queue. Donuts are like in other establishments of this chain, without any special features.
The fudge is sweet, the donuts are fresh.
Location on the food court.
the service is terrible, they asked for powdered donuts-they gave the usual ones. they answered rudely, did not give napkins and change.. they are also completely cold. they asked for a glazed donut of one taste - they gave it a completely different one
The order for delivery via the website was not accepted. I called back myself after 15 minutes. They promised to accept everything within 10 minutes, explaining the heavy workload. It's understandable, but... They've been calling back for almost 4 hours now.
The quality of donuts directly depends on the workload of the staff. If there are a lot of people, they will be worse. The pre-ordered box had to wait an extra half an hour. Cooks even three of them can't cope with the load on a holiday. Yes, the donuts are delicious, but the optimization of the work leaves much to be desired.
Advertising is spinning in the menu, New Year's box "Cola" at a super price, I order, they say there are no boxes, I order separately, boxes appear and piece by piece 2 times more expensive, please boxes appeared
At about 5 pm, I made an order by phone at 7 pm (previously, they whined to me on the phone that they did not make orders day in, day out, even though there was not a word about it on the website). The order was given only at 19.30. The staff work without gloves. No one apologized for the long wait.
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senixqxx
Level 9 Local Expert
October 9, 2023
Horror, just horror. We were there on Saturday, stood in line, could not serve a person for a long time, then it turned out that the car was not working. Okay, let's say, but the staff did not warn about this, we stood for a long time and waited, okay, let's say. Today we go there again, using the promo code from slivki, which costs 2byn, we wanted to take a set. We come, we have defended the queue and they tell us that we will not serve you with this promo code, because there are not enough donuts for all people. They said come by tomorrow. Horror, on the slivki website it was indicated that a promo code works at this point and on a weekend. I am waiting for the organization's response.