The most friendly staff is working.
We came with a child for the first time. We were standing in the middle of a queue of three people, a man was served in front of us, we took his place. And the girl at the checkout began to ask the next ones after us. When I objected that we were next, she gave me a hard, displeased look. We asked what and how to choose to buy here. She looked as if she were looking at primitive people. Something was ordered differently., paid for. She didn't say a word, turned away and went to cook. We stood at a loss what to do - wait or go to the tables. Then she gave one bag with 4-5 cubes of different glazes. And neither bon appetit nor thank you. We went to the tables. They're all covered in crumbs, absolutely every table! Although no one was sitting there during this time. They just don't clean them up. As a result, we open the bag - everything is stuck together, the glaze is mixed between the donuts. Such a sight.
As a result, the maximum is two stars, because the child liked it
The service is terrible. A woman with short hair was standing at the checkout, looking as displeased as possible. When asked when the doughnuts were cooked, she looked at them with hostility and was silent, and then she said that they were the day before yesterday and again stood and was silent, then only deigned to answer the question. It was incredibly unpleasant to communicate with her, completely cut off the desire to come here again and buy something. At the same time, I would like to make a comment to the administrator, who does not properly train his staff and does not respond to feedback, since according to reviews this is not the first time such communication with clients.
This way - only if you have plenty of time. I've been waiting for an order of 12 donuts for 25(!) minutes. Although they said we'd have to wait five minutes. During this time, even the laziest cook would have cooked. The cashier managed to go out for a smoke and talk on the phone several times. There's no rush here. They ruined the mood and DIDN'T even TRY to APOLOGIZE minimally. even just with words. Although it is usually customary to put an extra doughnut as an apology for excessive waiting. Ugh. It is unpleasant from the attitude: "and so you grab."
There are never any doughnuts available or 1-2 cold ones are lying around. The last time they took what they had from the children - 1 piece. They asked for 6 more to cook - the order was not accepted, they said they would call when they started cooking. The approximate time was called 20 minutes. We waited 45 minutes, they didn't call us, they stood in line (although everyone came after us). They wouldn't have been able to stand it for another minute or two, but the child had been waiting for them all day.
The place is clean and comfortable. The pon-masters are polite and always glad to see you. Pleasant service. The perfect place to spend time with friends. It is very cozy and delicious. The staff is very smiling and kind.
Of course, it turned out well, we ordered donuts and two drinks as a result, we forgot about our drinks and after 10 minutes of waiting we decided to contact the staff of Cho where my cocktail is there, but they turned out to have forgotten about the employees... there are three people working, one is AFK, the other is folding packages and the third is running somewhere, well, in short, it's fun and empty there
The doughnuts are delicious, of course, but when there's a man standing at the checkout who shows how sick he is of being here, everyone feels awkward. I hope Anastasia's employee just had a bad day, because if she always works with such a judgmental face, it gets even worse(
I work nearby at the LinLine clinic, so I often stop by for donuts. I can say that the donuts here are just great! And this is not only my opinion, our entire friendly team is happy to be served at Pon-Pushka. I especially like glazed ones with sprinkles, and another cup of coffee..... And a great mood for the whole day! Polite, smiling staff. A wonderful cafe!
Pay attention to the staff!! When you come to any institution, you don't want to spoil your mood with a disgruntled face of the staff and aggressive responses. I appeal to the management and Anastasia's girlfriend, be more polite to your visitors!
I ordered a corndog, they said I could pick it up in 5 minutes. I wait for 10 minutes, 20, I come over to ask
It turned out that they had forgotten about me: (
In the end, I waited for corndog for half an hour, no one even apologized
Unfortunately, the corndog did not meet the half-hour wait at all, so it was very unpleasant and sad.
Everything is generally good. If you do not eat products every day, but buy them as a treat, then you can even say everything is fine. The network has steadily occupied its niche. We can only wish them success, and consumers more novelties and variety.
The point is clean, the girl at the checkout put the box together very quickly, the atmosphere is very cozy thanks to the workers, the donuts were very tasty. I liked the place, I recommend you to visit
Clean and the service is normal, there is nothing to complain about. But the donuts themselves, it's just a nightmare. Tasteless fried fat spilling over the mouth and the most delicious toppings, I am very surprised by the speed of distribution of this network. They are not worth even the little money that is being asked for them. If anything, this is my first negative review anywhere, it's so bad.
a quiet place, there are places where you can sit down, delicious donuts are made with you, but they can be given from the counter (ask for fresh ones, they are straight warm, polite staff, fast, delicious
The operating mode indicated on the network's website differs from that indicated on the door
02.01, based on information from the site, it came - closed (because again - there is one information on the site, another in the announcement on the door)
The counters are completely empty until the restaurant closes. From the category of "preparing for closing in advance." They said there were no doughnuts. I hope they will please you another day with the assortment