Recently, a wedding was celebrated in the banquet hall of the Portofino restaurant in Astana. I really liked the design of the hall, everything was done in the Italian style. The restaurant staff was very friendly and professional. The food was simply amazing, all the guests were satisfied. I would especially like to mention the work of the waiter, who was very attentive to our guests. Overall, it was an unforgettable evening, which we spent in a cozy and warm atmosphere. I recommend the Portofino restaurant for any event.
The food was delicious, but not "5 stars". Sliced fish, well, so-so, thin, Caesar is very good, very fresh. Baked meat is very tasty, fresh, superbly baked, very good.
Further, the technical component, since we were at the New Year Celebration, we found a complete lack of ventilation, when people started drinking and dancing in the hall it became hot, wet and unbearably CO2 levels rose, uncomfortable, unpleasant. Neither the drawdown nor exhaust ventilation works, this is unacceptable for such establishments. There are two smoking rooms, but the hoods do not work and all the stench goes into the building, very very quickly, thoughtlessly and at this time unacceptable for such establishments. The floor around the perimeter near the windows is dirty and not washed, just smeared and that's it, it doesn't creak, so to speak, when you drive with your finger. Chairs are uncomfortable to sit for a long time,
In the general hall on the ground floor, as you enter directly, it is unacceptable for events, there are passageways in the kitchen, according to the technical component, an unattended room that is used for mass events, do not get caught.
Choose other halls.
Everything is delicious, there are a lot of portions, a great big hall, the organizers are very polite, the service is excellent, the food is just great, thank you
I like everything about this restaurant. The hall is bright, with high ceilings, the kitchen is delicious, the service is super. The administrator of the Dinar is generally well done. Graduation in 2023 was held in this restaurant, the children and parents were very satisfied.
A good restaurant with several halls. My friend held his sister's wedding here in the small hall entrance from the side. The service is good, the restaurant itself is elegant.
It's a good place, everything is clear and the administrator will help if you have any questions. The interior is beautiful, everything is very creatively done. I went there twice.👍
We were at a New Year's Eve corporate party. Delicious, fun, and we're lucky to have neighbors! The building is certainly not the first freshness, but a convenient location.
I was at a friend's event. In my opinion, the hall is not elegant, unkempt. I would even say it's worn out. The music is super loud, the sound is impossible to hear the speech of the presenter and others (probably, this is the equipment of the presenters and has nothing to do with your institution🤔
On January 13, Mom's 70th birthday was celebrated! The celebration was held in the Grand Bal room banquet hall. Everything is very beautiful and tasteful, very good cuisine. Special thanks to the administrator Dinara, she spent everything at the highest level. We concluded for ourselves that we will come back to you later.
A good place, clean, the waiters are always friendly made a big order received a small discount it was delicious, pleasant atmosphere, beautiful building, our company was completely satisfied)
The restaurant's cuisine is simply beyond words, very tasty and everything is fresh!!! The waiters of the boys are well done, very attentive and responsive!!! The impression of the restaurant is very warm!!! I will definitely recommend it!!!
It's a strange place. And the table setting is also weird. There was no knife, there were no spoons in the salads either, they even forgot to put napkins. The kitchen also leaves much to be desired. I hope I don't end up in this place anymore.
The waiters and management of this establishment are not competent. They don't even serve meat properly, although they should already know. So disgraced in front of Kudalar and the guests. During the banquet, the waiters swelled up and lay behind the screen. They tried to cheat and hid the alcohol until they started to figure it out and would not have pulled it out. The service is very poor, the tables were approached after a couple of times, the guests were extremely dissatisfied. The hall is stuffy, there is not enough air conditioning system. It was very hot all evening. I strongly advise against spending the evening there.
There was also not even a refrigerator to cool drinks and alcohol. Everything was served warm. It was a horror. They are trying to cool everything with ice. I can write a lot more, but I don't even want to think about them anymore.
To be honest, I regretted very much that I chose this place. But there is no time to return and we have what we have. But I'm telling you, don't make our mistake.
We ordered a table for a company of several people. The food is cooked delicious, and everything else wants to leave the best. The service is so-so, poorly trained guys work, for a cheap price. There were dishes on the table, but there were no tongs to put them on, it was calculated that the waiters would do it, but they did not, they did not have time to call them, wave, yell and wait, like in a cheap eatery. I asked what to drink, except alcohol, they said that there was nothing but cola, later it turned out that the juices were also paid for by the company, but they forgot to say about them. Entertainment contests are poorly organized, stupid tasks not suitable for adults put many in an awkward position. The sound is also not very good, the music is yelling, then into the microphone, what the presenter says is not audible, because everything is wheezing, phoning, whistling. My name was announced for the presentation of a souvenir, I didn't even hear it, the speech of the presenter is not clear and the sound sucks. In short, the institution is 3. At a high level, it only has prices!
Good day!!!I want to leave a review for the first time, today I was a guest at the Portofino restaurant. I want to say that I was very satisfied with the dishes, that is, salads and beshbarmak, it's incredibly delicious, about the service, say this: they did not leave us a step.The administrators are kind!In general, everything is at the highest level!Thanks a lot, we'll be back😘
Nothing restaurant, we were at an event on the 1st floor. The kitchen seems to be fine, I didn't like the chairs: you get up, and the chair falls. It's not serious in such an institution, such frivolous chairs. Are they aluminum or something
A very good restaurant. The hall is large and without columns. There are two large screens in the hall, it is very convenient when there are performances of artists, singers, to look at the screen and not reach out from the table. The kitchen is also excellent, the staff is polite, the waiters are very efficient, they do everything in time. We were at the wedding, we liked everything very much, the food was delicious, the waiters were great. The parking lot is very large.
On June 16, my daughter's graduation was, in a word, TERRIBLE, the hall, the kitchen, the waiters are just symbolically one, and so it is a lot of that situation and setting
Great restaurant! The food is very tasty, especially the desserts. A great place for a banquet! The only drawback is the stairs, it's hard for grandparents to climb.
I was at a banquet in the hall, where the entrance is from the side. It is very spacious. And in the evening, the stairs at the entrance from the restaurant would be illuminated. The lighting is on the street, but very dim
The staff is very polite!
I did not expect such a small hall in Portofino... When summer banquets take place, apparently they hire inexperienced waiters, and they serve accordingly terribly...
I was not in Portofino at the weekend, but in the Maestro's banquet hall. I was driving a taxi, the taxi driver lifted my mood, poured out so many compliments .....))))
It was Kulshat's birthday and the fortieth anniversary of the birth of her grandson, Hakim. We had a lot of fun. According to Kazakh traditions, this is a gathering of women. The kitchen has prepared everything well. But the meat in the beshbarmak was a little harsh. There are no other complaints. The service was good.
I was recently invited to an event at this restaurant. Of course, every restaurant has its pros and cons.
I'll start with the pros turning into cons:
There is a large parking area.
When we entered, we were kindly greeted and escorted by the hostess to the place where the event was taking place.
The place itself is beautiful, cozy, clean.
The service is above average.
In the kitchen : I liked it, but, unfortunately, not everything. Each person has different taste preferences. For example, in the salad (unfortunately, I do not remember the name) there were half-baked potatoes. Perhaps, "according to the recipe" of the cook, this should be the case.
In conclusion, I will write that I really liked the restaurant.
I recommend it!!!