Horror. We are on the bus near the plane for more than 30 minutes, there are children here, the bus is full, there is no isolation, we have not heard about the coronavirus. Representatives do not get in touch. The airline is terrible. Never again. No apologies, nothing. IT'S A SHAME FOR SUCH A COMPANY. NEVER FLY
Tickets were purchased in April for June 24 to Gorno-Altaysk, this airline canceled the flight and refused to refund the money!
You should not buy tickets, especially in advance! The money will not be returned to you, they write themselves to sue!!!!
I bought a ticket, and three days later, for unknown reasons, it was canceled. The calls are not being answered. There is no feedback. I'm writing to let you know, a very dubious company.They don't want to return the money..
I have been sending the ticket delivery forms on the website for three days.NO ANSWERS. The phone is overloaded. At first, I just wanted to change the departure date. Now I want to return the money and NEVER contact this company.
Flights to Zhukovsky were launched, and they were canceled 3 days later. It is impossible to return the money for the tickets, the support is not responsible!
For the first and last time, I decided to use the services of this company.
They did not refund the money for the imposed extras.services, in a word👎👎👎
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К
КА
Level 4 Local Expert
August 1, 2021
You shouldn't even take a taxi. For the first time, check-in was closed 30 minutes earlier without notice. I spent money on a taxi and a hotel. The second time, on the contrary, they were detained. Finished!
it is impossible to get a certificate for a canceled flight due to coronavirus, they do not answer the hotline phone, not in feedback, not in an online chat anywhere
The plane following the Bishkek-Moscow route cannot be called anything else than a minibus! The chairs are so close to each other that the legs barely fit. The flight attendants are completely unfriendly, the whole plane is shabby! Plus, the flight was delayed for about an hour
I would like to wish Ural Airlines a good attitude towards people. Otherwise, they charge a lot of money for tickets, but they didn't even bother to feed them. And this is despite the fact that the flight is 4 hours and 10 minutes. They don't even offer water
I can't get in touch by phone terribly and I'm writing they don't answer the flight was canceled 04.04.2020 and no money and no certificate, and no response, and no greetings
I fly to Sochi there and back 5 times, everything is fine. I like.
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Андрей О.
Level 4 Local Expert
April 22, 2020
I bought tickets Barnaul-Simferopol-Barnaul for 29,890. It was only a week later that I found out that the flight was without power!!! This is despite the fact that the flight is 5 hours and 30 minutes ((( Sooo sad, for such money it was possible to provide a sausage with potatoes
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2
БезИмени
Level 24 Local Expert
October 26, 2020
Terrible airline. It is not possible to get through to any number in Russia!!!!!! The hotline doesn't even put you in line!!!!! A scam, not a company!!!
The airline's motto is "we never arrive on time"!!!
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Anonymous review
July 19, 2019
I flew on the plane of this airline Moscow Bishkek on 12. 07.2019, the ticket indicated food for free, but there was no food, not even water is offered
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Макс П.
Level 5 Local Expert
July 3, 2021
There is no service, it is impossible to get through anywhere, constant delays. Rename to Uebah Airlines!!!
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Евгения
Level 8 Local Expert
May 10, 2021
So, everything that is written bad is true. Flight delay, baggage delay. The flight took 2 hours, but we spent the whole day (