A hotel with good service and tired rooms. The staff is attentive, very responsive, responds instantly to all requests. The breakfast is good, there are three options to choose from. The rooms are clean, but everything is dead, starting from the crumpled pillows, to the ancient windows that are difficult to close, the rooms have cosmetic repairs, but the furniture is asking for replacement. In general, it is very good for 3 stars
The hotel is not bad, even good. At first we were happy with everything. Although it was quite cool in the room (with the temperature outside the window - +7-10). But you can see the mountains, and the room is spacious. Breakfast is included, but the vegetables on the plate are "artificial". Just the cheapest tasteless tomatoes and cucumbers. It's a shame that they save so much on guests.
But everything went fine until the last day of the stay. Firstly, it's getting colder outside, and the room is already full of detox. The balcony does not close completely, and even the air conditioner, set to +30, did not help. Just a doofus. And there was such a little thing. One day I ran out of toilet paper. I didn't really want to designate this intimate point, but I would like to draw the attention of the hotel administration to this.
But the most unpleasant moment happened when we began to pack our things before leaving and found that our package was missing. There was nothing valuable there, just tea and a few other things, but the fact that the staff decided that since the black bag was on the floor, it was garbage... How is this even possible?!! In general, the impression is greatly spoiled.
Good service courteous staff good cuisine,there is a beauty salon and a fitness center good location in the city center convenient Parking there is also a children's center on site
My wife and I stayed at this hotel for 16 days. I liked the breakfast is good, the service is excellent. Everything is very good. I wish the whole team all the best. Thanks everyone.
Not in the city center, but very close. A beautiful building. Polite staff. Super view from the balcony to the mountains. Cozy beds. A delicious continental breakfast. The building was built in 1974, which is very good, given the seismic activity of the region. The sound insulation in the rooms is weak. Not a very comfortable sink (very short faucet). All toiletries are included. Overall, I had a pleasant experience.
great hotel. The price corresponds to the quality. A very convenient location for those who came to ride, it takes about 20 minutes by bus to the cable car.
This is a tin! If there is an opportunity not to stay here, then don't stop! I have never seen a worse hotel in Almaty. The rooms are old, the furniture is too, the bathroom is in poor condition, the breakfast is meager. The windows on the old metal frame are glued with plasticine, no heat and noise insulation.
Marina. Sakhalin.
I arrived in Almaty late.
We were greeted warmly at the hotel and made a good discount!
All the administrators are polite and helpful (they helped me more than once), the maid girls are smart!
Before booking a room, of course, I read the reviews. It is clear that as many people as there are opinions, but!!! People!!! If you know where you are going and where you will move in, then why are there so many disturbances???!!!
Personally, everything was fine with me; yes, in the Soviet way, yes - everything is modest, but cozy, there are no foreign smells, air conditioning, hot water, etc.!!!
To all the staff of Premier Alatau, health, prosperity and good visitors!!! Thanks!!!
A good hotel, very polite staff at the reception and in the restaurant. Beautiful view from the window.
Quite a good breakfast. Well located. Cleaned every day.
Everything was fine with me, thank you.
In my opinion, the hotel is conveniently located. Polite staff. There is a restaurant. When I was there was live music. Delicious food. The room is clean. There is a bottle of water. There is a cooler on the floor. The bed is comfortable without bedsores. There is flooring in the room. My room was clean. There are slippers, bathroom accessories. There are 4 types of breakfast to choose from.
A check was issued at the check-out. The documents were promised to be sent by mail.
I was at the Alatau hotel on the 8th floor, room 801, the room was good. I spent two nights. Even much better than in the Kazakhstan hotel. There is even a cafe, snacks and staff were the best. The Premier Alatau Hotel is better
A nice room and a hotel in general, and most importantly quiet! Downstairs there is a decent restaurant with good baymax cuisine. The location is good, everything is nearby, and you can walk.
If you just need to sleep somewhere and you are not pretentious about the service and the atmosphere, then you can book a room here. Breakfast will pleasantly surprise you with its simplicity. If you need to get something at the reception, it is better to remind you several times, and then remind you again, and then check if everything is clear in your friendship.
The hotel is famous, but very old. There is no spoon in it.
When entering with suitcases, you immediately get stuck and slow down due to the carpet.. The cleaners scurry around like they're in charge, not us.
They won't even let you through the door or into the elevator! There is no hotel bearing!
And the location is great! And closer to the mountains and to the city!
The problem is that the windows and doors of the balcony are old, they are blown through. The rooms are relatively clean. The staff is friendly. There are disadvantages, the administration needs to work.
The overall impression of the hotel is a solid 4. One of the advantages is a hearty breakfast, it does not bother you during the week of your stay. Also a big plus is the polite reception. Special thanks to the young man named Format, very polite and hospitable, promptly solved issues, suggested where the pharmacy is nearby, what you can see in the area. In general, I made our stay at the hotel comfortable. Among the disadvantages - the light in the room is not very conveniently made (there is no lamp or light bulb above the workspace), not a very fast elevator, a mini-bar that for some reason warmed inside instead of cooling (for us it was uncritical, but strange of course)
the building is very old, it doesn't look very good from the outside as well as inside, but the rooms are nice and spacious, they are cleaned often and efficiently, the reception staff is pleasant, there is a nice place in the lobby with delicious food and a good selection of drinks, both regular and alcoholic
Since 1986, little has changed) For such a price, it is quite conveniently located, a very tired building, rooms, linen and towels. The breakfasts in the restaurant are excellent.
You can only settle in a very last resort.
The rooms are renovated but with old furniture, cable TV is acceptable, high-quality TVs, there is Wi-Fi, the city center, the breakfasts are delicious, there is a choice of a set
The Alatau Hotel... I've loved this building since I was a kid.... And what a view of the mountains from the upper floors... Thanks to the owners for leaving the Soviet sculptures in the yard. Now it is not just a hotel, but also a business center with a convenient location. And there works, on the 8th floor, the best tattoo artist and tattoo artist in the city, Yura Burmistrov, and in the next office the coolest master stylist Sasha Churikov makes super haircuts))
Convenient location, spacious rooms. Slightly outdated repairs, there are no bedside sockets. In general, everything is fine, breakfast is from 8 a.m., it would be possible to do it from 6 or at least from 7 a.m.
I used to think that this was an ordinary Soviet-built hotel. But it turned out that there is a fitness center, a gym, a Fight club, a kinesitherapy center of Dr. Bubnovsky, which puts you on your feet and allows you to treat many diseases of the joints and musculoskeletal system.
There is also a Baymax cafe with a summer playground and live music, a Sofia food canteen with delicious and inexpensive food.
The hotel is half a business center, where there are beauty salons, a massage center, a Free dombyra music and vocal center, a notary and a lawyer, a language learning center, educational centers for children and adults, travel and advertising agencies, a fashion studio, a dental clinic and an aesthetic medicine clinic, design and design companies and much more other things.
I was pleasantly surprised that Premier Alatau has many organizations whose services may be needed in everyday life.
I really liked the staff! Clean, cozy, great breakfasts! Special thanks to the chefs! The pizza "four cheeses" was extremely delicious! Of course, the hotel is not new, it would not hurt to update the bed linen and towels. But in general, I am not picky, the price per room is affordable for my income! I thank all the staff for their excellent work.
We stayed here for 7 days.
Clean, cozy, beautiful view from the window of the TV tower.
The staff is friendly. Breakfast is really monotonous. In general, it's good here.
It was in the autumn of 2021.
Staff +++++
Breakfast +++++
Cleaning ++++
Rooms ++++
Everything is great, except for the balconies, and the glass. Such a beautiful panoramic view of Koktobe, and the windows were forgotten when they were washed. And yes, and the iron would have been cleaned or replaced already. It's old and the surface is already black. White shirts are terrible to iron. And yes, and a small problem with the air conditioning (personally, I had, like in other rooms, I honestly don't know).
The only advantage of this hotel is its location. The rooms are old, the mattresses are not comfortable, the beds are creaky. Well, Parking is paid extra, a trifle, but very unpleasant.
Maintenance standards. The kitchen is more expensive than a regular restaurant. I didn't like the kitchen. In the corridor, you will hear a loud sound from which room
At the entrance to the reception, they are greeted with a smile.The cafe at the hotel has a very wide range of dishes, they cook delicious.The atmosphere of comfort and coziness.