We ordered 4 shoes in this salon (only in the First handlebar) On June 29, 4, we had our canvases changed, as they were of poor quality The whole process from purchase to installation took 8 months! The company has several divisions: The first company is the salon where you placed the order and paid for it according to the contract The second company is engaged in logistics, not very successfully, several times our delivery was simply lost and postponed again and again The third company is the production itself (in Kolodishchi) As a result, some received the payment and forgot about you, the logisticians don't care what or how, the production also has a technologist and a quality department, but it may not be fully adapted to the unknown (since the doors were brought with defects, curved canvases) Our process lasted for 8 months, as you first wait for them to be manufactured, then you wait for an appointment for delivery, they have 2 installers, they are also busy, they put a door in front of you, which is "banana", and you wait for them to be picked up, fixed or made new, then again in a circle… It's been like this for 4 times! Thanks to technologist Ivan, who met us halfway and brought our order to the end, although in fact I have no obligations with the production, since the contract is concluded with the sales department, who, having received 100% payment, understand that we are not going anywhere, and only their canvases will become in the profiles that are already mounted in the wall ( no one will sell you the canvas separately, I found out) I will recommend this salon, the answer is definitely no.

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Евгения Волнушкина

Level 4 Local Expert

I ordered the ecoshpon doors - they were delivered with a slight delay in time, but not critically, they were issued in installments, they kept a small discount since there were 5 doors. They were installed in 1 day, there were 2 craftsmen. Special thanks to the manager Anna at the salon in the First National - we doubted the model for a long time - she helped us choose and it turned out very beautifully.

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Анастасия Д.

Level 3 Local Expert

I do not recommend this company and I advise you not to waste your time. Managers are incompetent: they consider one cost, and after the measurement, the measurer announced a completely different one, and they also had to pay and spend time for the measurement. The manager considers +20% for non-standard doors, and the measurer + 30%, even they cannot decide on this.

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Prima Doors

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