I sat in line for 4 hours just to pick up my salary card...
I understand that times are hard, but the queue for currency exchange operations was 6 times faster.
Terrible slow service. Everyone is busy with their own business. No one is in a hurry. There are 15 people in the queue 50 minutes before closing time. And only 2 clerks work.
I don't like this bank by itself, there are 2 administrators here. Here's just one who serves you well and can help you, and the second one will tell you 30 minutes before closing that we can't serve you.
You can spend your whole life here, because I work for at most 3 people and it's not known when your turn will come
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В. П.
Level 21 Local Expert
June 25, 2022
There are only Russians in the department. The bank is very "happy" with the popularity - it has sharply worsened the conditions.
The pleasant thing is the staff and the organization of work. The queue goes fast, the sofas are soft, the consultants are cute and give good advice
I would like more specialists to work, so that the queue is smaller
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VladKo V.
Level 7 Local Expert
September 29, 2022
The operator made endless mistakes when signing the contract for opening an account, as a result of which the registration lasted for an hour and a half instead of 10 minutes....
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P K
Level 30 Local Expert
April 10, 2023
Changed my mind about this bank. The terminals are technically out of order. Experts do not know how to fix these problems
A regular customer of this particular branch is Priorbank. Always calm, without unnecessary fuss and kilometer-long queues. The staff is friendly and works promptly! 👍
The procedure for reissuing a bank card is particularly impressive. Without warning, the card was blocked on Saturday, despite the fact that it is still valid. a new one was made only 3 days later. As a result, I had to run with my passport through their offices, of which there are very few in the city. Maybe, of course, it is customary to work in Austria, I do not know.
There was little space inside, I was making a salary card, all these specialists were in another room, like sprats in a tin can, I didn't really like it