The bank does not care about its customers at all. There was a debt for servicing the card, for some reason the bank blocked the card. Where is the logic? If there's a minus on the card, I can't pay it off.
As a result, when the money was credited to the card, it can no longer be credited to the account because the card is blocked! Now they can't write off this minus and unlock the card. When they can, the answer is: maybe within a day. An excellent bank, there is no way to immediately write off the commission upon receipt of money, as in all normal banks, so they cannot write off the commission and unlock the card.
Now you also need to go to the info kiosk to put money into an account that they cannot come to from the card. And then maybe a miracle will happen, their "smart" system will deign to write off the debt, and then unlock the card. But this is not accurate. It is also not clear when the system will write them off.
Bottom line: the money from the account was credited to the card, but the "smart system" did not debit it, the card is not unlocked. That is, if you want to wait for the unknown when you will be allowed to use your money, then this bank is for you👍
according to the promotion, I took a free bright card, a man worked at workplace number 4, who explained everything competently, clearly and in detail, such customer orientation is pleasing.
A great bank. The staff is very polite and competent. How many times I applied, everything was done competently and promptly. I will definitely recommend this bank.
The employee is rude, cannot really answer questions, the bank itself works every other time, is engaged in arbitrariness, and repeatedly violates the contract. If you accidentally and you want problems, contact Priorbank))
I take off the stars , because they write the ATM works 24/7, and it is not possible to enter the bank account from the street on weekends, you spend a card that a bank customer, and there is a magnetic door on the lock, you had to urgently withdraw money, you had to pay % to another bank for withdrawal and not small. If it wasn't for the salary card, the bank would have changed to another bank.....
I have been using Priorbank's services for more than 10 years, and today, personally, I simply do not have any disappointments in the service. When I had questions about the financial part, the bank's specialists carefully and promptly helped me find the right solution. We must have found each other.
A good and reliable bank! Electronic queue, very convenient. The number of the service voucher is announced even on the street at the entrance to the bank, so it is not necessary to wait inside. The bank's employees are always polite and in a good mood. We are pleased with the conditions for both individuals and legal entities. The Internet banking application is very simple and easy to use.
A terrible bank, consultants say one thing on the phone, you come back and they tell you something else. It feels like people don't know where they work. All issues can be resolved only through a bank branch and not always quickly, and this is time and money, since you have to take time off from work. If the card was not corporate, I would have chosen another bank.
Not a bank, but Sharagin's office.The attitude towards the client is not caring, the girl at the information center does not know anything, the cash register is in another wing of the building, they send it back and forth and every time take a ticket and wait for half an hour.
Getting through to the support service is not realistic!We are calling for 2 hours, are all the specialists busy?!They withdrew money, the ATM did not give money, but withdrew it from the account!And the specialists are very busy people!1000 rubles , what should I give them to, and to whom?The bank was very disappointed!
I was unpleasantly surprised when I couldn't link the reissued salary card to my Google account (the lost one was linked without problems at the time). In general, this is a single, but critical claim against the bank, for which there is one star.
The best bank in Belarus, I think ...
Responsive staff, cozy interior, non-provocative colors in the design of the premises.
It's a pity, of course, that there is only one department, but one good one is better than many post-secondary ones)