A disgusting bank, in general. This department is no exception. There is no work with clients as such. Employees prefer to talk on the phone rather than work. I waited for forty minutes and eventually left. Although I can't say that the queue is large, but according to my observations, employees (from those who still work, and do not talk about the phone) cannot correctly convey information to the client, everyone has a lot of questions. After the end of the service, people ask a lot of questions, already standing, as they were going to leave, but did not receive all the information. This visit prompted me to use the application to issue the card. But everything turned out to be just as sad there. I would not recommend this bank to anyone. Although, perhaps, I would recommend masochists, they know how to hurt in a different way here.
An ordinary bank, BUT there are always queues for 30/40 minutes due to the 1 cash register working, the management sees reviews, but to improve the quality of work, no one opened the 2 cash register , I will withdraw cash, close the card and go to another bank ! For the center, the shame is in the form of 1 working cash register !!!!
For non-residents of the country, no bank in Belarus is good at all, there is always an inflated commission, the cost of issuing a card and sometimes they also require you to leave a deposit
Terrible service. You need to wait 45 minutes for service at the checkout. You take the ticket, you wait and those who issue the card go in front of you without a queue. There is only one cash register. Shame on you!
Terribly long service! How customers are served is not clear at all! One common queue for all types of operations! Two windows are working and I don't care about 10 people in the queue, additionally open the window at all!? I do not recommend the above-mentioned bank
I sit in the queue for one hour and eight minutes, the number in the queue is six. One person works with clients, two consultants and one booth
The province, it's like this
To get a bank card, the queue is 35 minutes, while there is a free specialist, the specialist who issued the card Veronika Kazimirovna is very polite and tactful, thank you very much
Very slow service from specialists at the table, as there are only two of them at the time of writing the review. I've been waiting for my turn for an hour. When depositing money in the terminal inside the bank, it froze, ate the money and did not transfer it. Now, again, take a ticket to a specialist on this problem. The mental bank is simple.
I myself have not been serviced at this bank, but my wife is being serviced. Her score is 4, because sometimes managers make mistakes. As it is, it's a good bank.
An excellent bank, always good and profitable offers milking regular customers,for many years the whole family have been clients of the bank and have never regretted it!!!
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4
A
Anonymous review
September 20, 2019
The person in the queue is 5, waited 1 hour 35 minutes, this is a minus.
They serve well, positive and responsive employees. A favorable exchange rate.
The card was made in less than a week.
All banks are Masonic. They charge an exorbitant percentage for services. Made not for humans, but for slaves. Cash-in ATM often does not accept payments. For a refund, you need to wait 5 (FIVE!!!) days.
I have been working with this bank for a long time. From the point of view of service, a legal entity is the most convenient bank. One drawback is very expensive.
A bank, like a bank. Customer-oriented, not up to par. Slogan: "Money and more money. Nothing personal"
The Internet banking application is quite convenient, for this +
If you need to solve some issue in this bank, do not think that 2-3 hours will be enough for you to sit in line, you should have the whole daylight day and thermos flasks in stock.