The first visit to the bank, like for a very simple matter, like currency exchange, took me 45 minutes!!!!! There was 1 (ONE) person in front of me, and the one who was standing at the checkout (yes, he was the one who was served for so long, since the cashier did not know what to do and constantly consulted with someone on the phone). How do you think my wait ended? Right! The currency is not available. There were no notifications about the lack of currency or notifications from the consultant. It's just a waste of time! It's terrible, just terrible. Parking in winter, by the way, is also "unavailable" due to the fact that it is not cleaned ... conclusion: the bank is good, the branch is bad
Clean, beautiful. The staff is always very friendly. With a sense of humor. They will help you install the application, activate it, and sort out difficult issues.
The queue is electronic. There is a water cooler, convenient places to wait. The only thing is that there is not much space and sometimes there is not enough fresh air.
There is an ATM at the exit.
A great bank! The service is at a very high level. Excellent attitude to customers, culturally, respectfully, with a smile. We are pleased with the premium service, a huge number of advantages and amenities for a reasonable price.