The first visit to the bank, like for a very simple matter, like currency exchange, took me 45 minutes!!!!! There was 1 (ONE) person in front of me, and the one who was standing at the checkout (yes, he was the one who was served for so long, since the cashier did not know what to do and constantly consulted with someone on the phone). How do you think my wait ended? Right! The currency is not available. There were no notifications about the lack of currency or notifications from the consultant. It's just a waste of time! It's terrible, just terrible. Parking in winter, by the way, is also "unavailable" due to the fact that it is not cleaned ... conclusion: the bank is good, the branch is bad
Clean, beautiful. The staff is always very friendly. With a sense of humor. They will help you install the application, activate it, and sort out difficult issues.
The queue is electronic. There is a water cooler, convenient places to wait. The only thing is that there is not much space and sometimes there is not enough fresh air.
There is an ATM at the exit.
A great bank! The service is at a very high level. Excellent attitude to customers, culturally, respectfully, with a smile. We are pleased with the premium service, a huge number of advantages and amenities for a reasonable price.
An amazing bank. There is one employee, and one window where you can make currency transactions. And everyone has lunch and a break. And as a result, you sit and wait for the window to open, which works 1! At least 15 minutes. It's a terribly organized job.
The work schedule is not very convenient, they work when clients work.which is not convenient for customers.the staff is polite and patient.waiting as questions come in.
Dissatisfied with the bank's working hours! Saturday is a day off - very bad! It would be better if Monday was a day off. We are working people and in order to get to the bank on some issues, you need to write a statement "at your own expense", and more than once. Some kind of sabotage! Or extend the working day to 20.00 at least one or two days a week! It's really inconvenient! Or don't you need clients?.If nothing changes, you need to leave such a bank! Very bad!
I really like it here, very competent staff, and favorable loan interest rates and a wide range of financial instruments.products and service are top level. Well done. Keep it up.
If you are unemployed and you have time to visit an institution during the day, then you are lucky. There is a queue after 17.00. There are 4 specialists working: two employees sit at the cash desks and spit at the ceiling, one draws up cards, and the fourth receives all other questions. The queue for him is 6-10 people, an average of 20 minutes per person. The rest of the workers have already worked during the day and their jobs are empty. So plan your visit, depending on the purpose of the visit.