Excellent bank branch.
I applied for a card and a loan here.
The specialist of the department explained everything in as much detail as possible, in simple language, which was pleasant, and did it quickly.
She helped me figure out where and how to make payments and how to keep track of loan payments.
She helped activate all the cards.
The most positive impression from visiting the office.
As a bonus, a consultant will greet you with a smile at the entrance.
I made a card on the 19th.Yes, I sat in line for half an hour at lunch, but I was satisfied with the service.I want to thank the operator under window 8. A young girl served me very competently and helped me deal with all the issues.I dealt with the prior for the first time and was satisfied.On the 24th, I saw in the application that a card appeared in my personal account.But there was no text message.I think I'll stop by anyway on my way home from work and ask if I'm ready.This time I got to the operator in window 1. I was ready to pick it up today.The operator in window number one is also a competent girl.I want to thank her too.As well as a consultant.She helped me pay for my card and replenish my balance 2 times very quickly.I understand that this is their job, but I'm grateful anyway.👍So keep you going in the right direction.
A bank branch with a wide range of services, including cash services. Convenient location. Cultural staff. If there is a queue, prompt service is sufficient. But there is a caveat. I received a card. Registration of the issue - there are no questions. Then the employee of the department informed about the activation of the card. To my statement "about wise activation", the answer was that it was accepted. Successfully activated the card in a less time-consuming way accepted by other banks. It is surprising that the employee does not thoroughly understand the elementary question. A trifle? But the sediment remained...
Terrible service. Absolute incompetence! I went to this bank for almost three weeks to withdraw a transfer of funds in a foreign currency. Sometimes they report incorrect opening hours, sometimes they cannot find a payment, or they did not report that there is not enough foreign currency in the cash register to withdraw. I had to order separately and come to the branch again. The last time I took it off, it was also not without problems on the part of the bank's employees.
I received a loan from this department.
We were served as quickly as possible, the specialist explained everything as clearly as possible, taught us how to use the application and how to properly monitor payments.
The queue is moving fast enough.
Thank you.
The service at the bank is excellent! The wonderful girls Milena and Ekaterina helped at the entrance, explained everything and helped me figure out my question.
To get a ready-made card, you need to wait 40 minutes, since they serve one client for 15 minutes
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silinarite
Level 8 Local Expert
April 12, 2024
The service was refused half an hour before closing time.
There is an employee standing near the terminal who refuses to issue coupons.
I ordered money to be withdrawn a week in advance, but as a result there is no way to withdraw it, because the bank's work schedule is very inconvenient.