The staff is super low rates, your trading capital is on the floor and a grade higher in all indicators...even customers are recognized by sight! As it was in the first BNB on M. Tank street.
If you want to have problems with your finances, have a problem transferring money, even from one of your cards to another, have a problem with payments, do not have normal information and support from a manager, feel treated like cattle, waste your time and solve nothing.....become a client of Priorbank and you will feel the beauty of the service.
The service is disgusting. The ATM ate the card and all I was offered was to wait for the collection when they took out the card (and no one says the date) or go to make a new card, of course, for a fee.
Look for another bank with a normal approach to the service!!
I wanted to withdraw money from an ATM. As a result, the Priorbank ATM touched the card, not a single button reacted. By calling the support service, the answer was received: "we will call you back." There was no call from the bank's employees within 2 days.Calling the support service again on my own, it turned out that the card was not visible. They offered to make a new one in their bank. The work of the staff is unprofessional, no one has even apologized, not to mention that it costs money to make a new card, the ATMs are not working properly, and no one is even ready to leave to repair them.
If you want to lose all funds in your account, welcome to Priorbank!
They write off your money for all requests, right and left, especially when you don't need to. The operator cannot help in any way, he repeats the memorized text, without helping to figure out the problem.
I think the prosecutor's office and the National Bank will help to figure out where my money went, WITHOUT any request for a write-off.
A NIGHTMARE!
The Bank cannot guarantee the safety of funds in any way. Any company like Yandex, owning my data, can just write off the money and that's it. It's an outrage
Very comfortable service. The bank itself is also on top, taking into account the realities in the banking sector. The attitude of the staff towards customers is not only respectful, but also benevolent
The best bank for business. No bank can provide the same conditions and service as in the prior. The big disadvantage of this branch is parking. It is almost always packed and it takes a long time to find a free place.
I was in the department recently, everything is pretty good. The guy at the reception tried to help everyone who came in. The compartment is quite spacious. The only disadvantage is that I would like to work for an hour or two more, after work it is difficult to get there in time.
As always, everything is fast and high-quality, despite the large influx of customers, I spent a minimum of time at the bank. Thank you for your prompt response and expert advice
The conversion rate of the dollar to the euro is stated on the website and in the branches of the bank. I stood in line, but the cashier said that the conversion was not being carried out. Then what are the courses on the scoreboard and on the website for? It's a complete deception.
We replenished the card for 1800 rubles. It was Friday evening. The kiosk is frozen! The money arrived after lunch on Monday!!! Allegedly there is no collection. That's why I didn't buy a vacuum cleaner with a discount of 450 rubles. Thanks to your employees
It's not a bad department.
And most importantly, there is access to ATMs and cashinn machines - you can put it on the card and withdraw it from the card around the clock seven days a week.
Minus: IT is VERY DIFFICULT to find a place to park a car nearby.
For a very long time, almost forever, there seemed to be a small queue. But when they waited for their ticket, they served us well
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Виктор Глинский
Level 20 Local Expert
September 28, 2021
Everything is very nice and spacious, but without a car it was difficult for me to get there. Inconvenient location and intrusive female employees! And in general, it is inconvenient that it is impossible to withdraw cash from a card at the branch at Pushkinskaya metro station!
1 operator is working, it is very long and tedious
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Крошечка - К.
Level 4 Local Expert
October 3, 2022
I've been sitting with the child for the second hour. One window works with translations. The elders just walk around and say they are teaching. I first encountered such horror in Priorbank.
It is absolutely impossible to park! This is terrible!
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Ольга Прош
Level 10 Local Expert
December 1, 2020
It feels like they put only children in the call center. They can't connect three words, you hang on the line for 15 to find out a little thing, they ask someone else every question!